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Viva Wyndham Azteca


Viva Wyndham Azteca
Hotel class 3 of 5
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Traveller Reviews

81% Recommend
4.0 of 5 stars 550 reviews
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By trip type
All (550)
[ Date ] [ Rating ]
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4 of 5 stars
Washington, DC
3 Jul 2009 | Trip type: Couples New
3/3 found this review helpful

My girl friend and I booked a 5 day trip at the last minute thru Apple Vacations. Didn't know what to expect being our first 'all inclusive'. It was great. I did my due diligence on trip advisor and opted for this resort since it carries a more reputable name..at least here in the States. I'm a bit confused by... more

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4 of 5 stars
W. Pennsylvania
2 Jul 2009 | Trip type: Family New
5/5 found this review helpful

We had a great time at the Azteca and would like to return with family members and friends. Our first choice was actually the Wyndham Maya, this resort's sister hotel, but it was closed when we were making reservations because of the earlier swine flu scare. However, after hanging out at both places, we preferred the Azteca because it was... more

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5 of 5 stars
kingston
29 Jun 2009 | Trip type: Family
4/4 found this review helpful

We were originally supposed to stay at the Viva Wyndham Maya, but due to the swine flu we were moved to this hotel. Everything from the plane ride, to the transfer company, to the welcome greeting at the hotel was great! The hotel food was great, the beach was wonderful and clean. The water was warm and free of seaweed.... more

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5 of 5 stars
Edinburgh, Scotland
29 Jun 2009 | Trip type: Couples
2/2 found this review helpful

We returned to Viva Azteca for a second time 4 years after our honeymoon there - we were slightly anxious that there would have been lots of changes and that the Hurricaine which ravaged the Yucatan Peninsula a couple of years ago would have done lots of damage - The hotel was pretty much as it was when we first... more

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4 of 5 stars
new jersey
26 Jun 2009 | Trip type: Family
8/8 found this review helpful

Let me start by saying "IF" you are looking for a 5 start hotel, don't go here. "IF" you are looking for a great beach, lot's of fun, awesome water ,good food then this is the place for you. For the price this place can't be beat. I work for a major airline and I look for good customer service.... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank your for your positive comments published on Trip Advisor. We are happy to know that you and your family had a chance to enjoy our services and facilities and especially that you had a great vacation with us. Positive feedback as yours encourages us to work harder to offer good service every day. It will be a...

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5 of 5 stars
Kansas City, Missouri
24 Jun 2009 | Trip type: Couples
6/6 found this review helpful

I can't begin to limit the nice things my wife and I have to say about our week-long stay (June 16-June 23) at the Azteca. But you need to get your mind around one thing. What do you expect out of the trip? We wanted a nice beach, an all-inclusive with good drinks, decent food, and a friendly atmsophere. All... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, It is a pleasure to receive your positive feedback regarding your recent vacation in the Mayan Riviera. We appreciate your valuables comments since for us our customers’ satisfaction is our priority. Thank you for choosing to stay with us and please do not forget that we will be glad to welcome you back at any time at Viva...

Re-review
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4 of 5 stars
California
23 Jun 2009 | Trip type: Couples
1/2 found this review helpful

I visited this hotel in Mid-May. Everything about the trip was fantastic. I had reviewed prior and complained only about the timeshare saleswomen on the property. The manager responded to my review, which I really appreciated (without being defensive, just apologized). After doing my 'homework', I've learned that many of the hotels have timeshare salespeople onsite...not just this one. In... more

Management response from
VivaWyndhamAzteca, General Director

Dear Costumer, Thank you again for your comments about your vacation at Viva Wyndham Azteca. All of clients’ comments are very important to us because this is the more reliable source of information to improve our services. We really appreciate you give us another chance to serve you and we will do our best to provide you the excellent holidays...

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4 of 5 stars
Hampshire
17 Jun 2009 | Trip type: Couples
2/3 found this review helpful

It was our first stay in an all inclusive in Mexico. I found the service to be first class, the rooms comfortable, and yes the beds were hard. The food was indeed mixed focussed quite heavily on American type food. There was so much choice but very little that made a sensible combination, However I did not go hungry !.... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank you for the positive feedback on your recent stay at Viva Wyndham Azteca. We are very happy that you had the chance to enjoy all that we have to offer including our staff, beach and food. It honors us to receive such a compliment and encourages us to work harder to offer good service. We look forward...

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2 of 5 stars
orange county, Ca.
16 Jun 2009
1/9 found this review helpful

OK..first of let me say, this is my fourth all-inclusive vacation...so I do have some experience staying at these types of resorts. Secondly, let me warn you, this is definitely one you might want to reconsider-regardless of the $$. I will give you the positives and negatives and let you decide. Positives: The beach, clear blue water and cleanliness of... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. The observations that you mentioned have been brought to the attention of the involved departments. We are sorry for any inconvenience or...

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4 of 5 stars
texas
13 Jun 2009
5/5 found this review helpful

We returned from a one week stay on the 30th of May, 09. I traveled with a group of three couples. We had a wonderful time at the hotel. After staying at the Wyndham in Cozumel last year and writing a bad review, I had to give this hotel a great review. The hotel is kept very clean. Constantly the... more

Management response from
VivaWyndhamAzteca, General Director

Dear Customer, I really want to thank you for the positives comments you have published on TripAdvisor about your recent stay at Viva Wyndham Azteca. We are grateful for your positive review published and especially we are happy to know that you had a wonderful experience during your stay with us. Thank you for recommending our property. It will be...

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Viva Wyndham Azteca Also Known As

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Playa del Carmen hotels Viva Wyndham Azteca
4.0/5.0
550