We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Playa del Carmen La Perla

4.5 of 5
5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Hotel website
Hotel amenities
Special Offer
Get up to 30%off
Paradisus Playa del Carmen La Perla
Ranked #11 of 193 hotels in Playa del Carmen
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
BookIt.com Expedia.com Melia.com
and 8 more sites!
Traveller Reviews
Room Prices
Write a Review

1,073 reviews from our community

Traveller rating
    785
    192
    69
    16
    11
See reviews for
Families
94
 
Couples
690
 
Solo
18
 
Business
54
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
1 review
4 of 5 stars Reviewed 24 May 2013 NEW

My boyfriend and I stayed at Paradisus La Perla from the 2nd May to the 9th May and we can truly say we had an exceptional time at the hotel. We opted for Royal Service as the extras sounded appealing and lived up to our high expectations. Our butler, Celina was an absolute gem! If we had any requests they... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 23 May 2013 NEW

I just returned from staying a week at the Paradisus Playa del Carmen La Perla. It was wonderful! Wonderful and friendly staff made it even more enjoyable. The Spa is EXCELLENT! I had the best massage of my life there! Entertainment was superb as well.

Was this review helpful? Yes 2
Los Angeles, California
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

...because this resort may just make it all happen for you. Luxury. Check. Amazing Service. Check. Great food. Check. Check in and out were uncomplicated. Ocean view room was spacious and well maintained. The ocean was less than 100 feet or so from the room, and the walk there, through the pool area, pleasant on the eye. Beach is ok.... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

This hotel is absolutely gorgeous and the staff are amazing! The walk out pool from your room is so nice and allows you some quiet time if need be! The fact that room service is complimentary is amazing, this hotel has pulled out all the stops to ensure your vacation is well above par! Highly highly recommend vacationing here.

Was this review helpful? Yes 2
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
22 May 2013

Dear Guest, Thank you for write your comment on Trip Advisor. We are very glad to learn that you had a wonderful vacations, it is a pleasure to read that you enjoyed our facilities, the walk through our grounds and corridors and the service provided for our staff. We truly appreciate your recommendation, our main goal is to transform the... More

Gladstone
2 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

As with any enterprise, the food and facilities may be exemplary as it is with this hotel. What makes a visit extraordinarily pleasurable is the staff. One of the Paradisus staff distinguished himself and I wanted to provide a tribute. He was a server for breakfast at the restaurant “Hadar”. His name was Rafael Velasco. He made sure that the... More

Was this review helpful? Yes
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
22 May 2013

Dear Guest, Thank you for share your recent experience in our Paradisus La Perla on Trip Advisor. It is a pleasure to read, that you had a wonderful holiday in our resort, we are glad to learn that you enjoyed our facilities and the dining options that we have in the property. We are very grateful with your mention about... More

Asbury Park, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I will be going back next year, no doubt! Food was great, atmosphere great, hospitality great, cleanliness great! Can't say no more! Recommend Passion, Fuego, and Bana restaurants. The city of Playa Del Carmen's 5th Aveune downtown is only a 15 minute walk and we used Mayan Adventures to do some snorkeling and cave swimming(ask for Jessie as your tour... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
22 May 2013

Dear Guest, First we would like to thank you for choosing our Paradisus La Perla for your past holidays. We are very glad to read that you enjoyed our restaurants, the atmosphere and the service of our team. It is an honor to know that you are planning to come back; we are very happy to know that we created... More

Toron
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

this is such a fab resort! stayed there Sept last year and from check-in to check-out this resort never failed to impress me. Staff was amazing, special thanks to Enrique and Evelio at Hadar (they never fail to smile at you when they see you for breakfast)and Miguel at Market who is so awesome! and Gilberto at Vento as well...the... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
21 May 2013

Dear Guest, We appreciate your review on Trip Advisor. We are very happy to read that you enjoyed your stay in our Paradisus La Perla, to read that you enjoyed the culinary experience that we offer and the service provided for Enrique, Evelio and Miguel, thank you very much for your recognition. Our staff has the strong committed to please... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

My husband and I stayed at Paridisus La Perla for 2 weeks for our honeymoon. We opted for the luxury junior suite swim up room in the Royal Service as this is what was recommended to us. The Royal Service is a separate area of the hotel which is supposed to have exclusive privileges including a separate pool, restaurant, royal... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
22 May 2013

Dear Guest, First, we would like to thank you for choosing our Paradisus La Perla, for your honeymoon, thank you for let us be part of that special moment. We are very happy to read that you had a lovely holiday with us; also we are glad to know that you enjoyed our facilities, the Royal Service area, our different... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

This resort is top notch. Fabulous restaurants all around. Butler service def worth it. Beach is great! The waiters especially Luis Marcelo on the beach worked his tail off to keep everyone happy and served all day long. Monica and Celina our 2 main butlers were great! We lived Nayeli(?) over at Lapalapa, as we left our drink choices to... More

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
21 May 2013

Dear Guest, Thank you for share your experience in our Paradisus La Perla with our futures guests. It is an honor for us to learn that you had an ideal vacation in our resort, and to read that you enjoyed our different restaurants, the Royal Service benefits and the warm service provided from our staff. Luis, Marcelo, Monica, Celina and... More

Northborough, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Just returned from the Paradisus La Perla today after a 7-day vacation with my boyfriend. We stayed in an Ocean View Royal Service Jr. Suite and were very happy. From the top... Check in was easy - we were picked up in a golf cart from La Perla lobby and brought to RS, where we were given champagne and a... More

Was this review helpful? Yes 3
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
21 May 2013

Dear Guest, Thank you very much for taking the time to write your review on Trip Advisor. We are very glad to read that you had a fantastic holiday in our Paradisus La Perla; also we are very happy to know that you enjoyed the benefits of our exclusive area Royal Service, that you enjoyed our dining options, the room,... More

 
 
Paradisus Playa del Carmen La Perla
Enter dates 1 night 2 nights
 
The Royal Playa del Carmen
Great value on a similar hotel
Playa del Carmen, Riviera Maya
4.5 of 5 stars 6,338 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa del Carmen
Family-friendly
Valentin Imperial Maya
Valentin Imperial Maya 4.5 of 5 stars 4,858 reviews
Romantic
Grand Velas Riviera Maya
Grand Velas Riviera Maya 4.5 of 5 stars 739 reviews
Luxury
Banyan Tree Mayakoba
Banyan Tree Mayakoba 4.5 of 5 stars 744 reviews
Good for business
El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront R... 4.5 of 5 stars 1,038 reviews
Show Prices ABS:HotelCheckRates-d774804?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1204526?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1218761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1010527?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Playa del Carmen hotels
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,799 reviews Paradisus Playa Del Carmen La Es... 4.5 of 5 stars 881 reviews The Royal Playa del Carmen 4.5 of 5 stars 6,338 reviews Iberostar Grand Hotel Paraiso 5.0 of 5 stars 2,126 reviews
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2299038?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 193 hotels in Playa del Carmen, ranked by popularity

Been to Paradisus Playa del Carmen La Perla? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Royal service(186)
  • Pool area(30)
  • Ocean views(18)
  • Very good(12)
  • Family side(8)
  • Gabi Club(7)
  • Breakfast buffet(5)
  • SWIM-UP room(5)
  • Not sure(4)
  • Mini bar(3)

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Playa del Carmen
#8 Luxury Hotels in Playa del Carmen
#10 Family Hotels in Playa del Carmen
#10 On the Beach Hotels in Playa del Carmen
Price Range: ££££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Sol Melia, Hotels.com, Booking.com, Cheap Tickets, Agoda, Otel, Priceline, Venere and Tingo so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Hotel
Paradisus Playa Del Carmen La Perla Mexico/Riviera Maya

Owners: What's your side of the story?

If you own or manage Paradisus Playa del Carmen La Perla, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Paradisus Playa del Carmen La Perla
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices