we just got back. went for 4 days, wish we would of stayed 7. we had the best time, great people, beautiful beach, atmosphere so relaxing, shows at night exellent , rooms clean,good meals, love the japanese. cant wait to go back again.this time 7 days More

I was suprised and happy that Iberostar Tucan was better then I had hoped for. The beach, pool, staff and the restaurants where amazing but the buffe got a bit repetitiv after a while. My biggest problem and disappointment was the Wifi in the hotel was a disaster sometime it worked but mostly it dident work at all. More

We vacationed with a group of friends at the Iberostar Tucan/Quetzel (February 4-11). Having done the all inclusive thing for several years in Cuba and Mexico, we were hesitant to do it again.. but I should not have worried as we had an amazing time. The resort, staff, beach, bars, entertainment/activities and A La Carte restaurants all amazing. Some of... More

we travelled as a family. daughter 17 years , son 18 years ,staying for 2 weeks in sept 2011, and cannot fault the tucan . the welcome was what you would want and expect. the room we had emailed to request as we had heard its a room where the monkeys come on the balcony , we were given.The room... More

The Iberostar Tucan exceeded our expectations - excellent & friendly service, decor is tastefully Mayan, jungle setting with the animals gave it a unique eco atmosphere, waterfall in the interior was beautiful, food was great, beach was amazing, pool was beautiful - if we had known it was this good, we would have booked for longer. We were there Feb.... More

We travelled as a small group of friends. This was my first visit to Playa del Carmen and it was fantastic. On arrival, the hotel lobby was beautiful. We got our room quickly and it was spotless. The pathways through the 'jungle' were an added attraction with many animals to see (monkeys, agouti, chickens, peacocks, iguanas and a couple of... More

Great resort for families. Lots of little animals in the "jungle.". Resort incorporates the natural environment into the landscaping. Very clean. Rooms are smaller and basic. Friendly service. Nice zero entry pools- which are great for small children. Beach was very windy and surf was very rough. More

We have traveled all over Mexico for the past 18 years staying at low budget and high end properties but this resort was our absolute favorite. This was our first time at an Iberostar and we were really impressed with their concern to details. The rooms were comfortable and the food wonderful. There was always something for everyone. The tropical... More

Celebrated my bday there Food was great, clean hotel More