This was an awesome resort! No complaints about anything. The whole resort is immaculate. Our rooms were cleaned daily and our refridgerator stocked daily with our requests. The food was great everywhere we ate. We went to the steak, italian and japanese restaurants as well as the buffet and also the two down by the beach. There were plenty of... more

We had not been to Mexico before, but have stayed in Iberostar Hotels many times before. This was exactly as expected. I am not ultra picky , but I am not easily pleased either !! Its wonderful, we had a really good time. In fact I was left wondering if the people who have written very negative reviews on this... more

Just had a wonderful relaxing time, plenty of wildlife and very visible. The rooms were excellent, the beds are quite firm but excellent for sleeping. The service was wonderful,anytime we called for something, the response was very quick and curteous which was a constant all week. We found the food excellent overall. The steak house was the only one we... more

Tucan Iberostar was wonderful :) We stayed 6 nights of only $154 per night for two people. I had read hundreds of reviews and chose Tucan because I couldnt find many complaints and it was a great deal. A review I read said that building 11 was a great location, so I emailed the hotel a couple weeks before and... more

Food sub par, grounds beautiful, room gorgeous! Had an amazing view of the Ocean and all the activity on the beach! We even got to observe a wedding or two! Lots of nearby shopping..if you are not into that just park a beach chair and the locals will come to you. more

just come back from a week at the tucan,. and what a week ! the" private jungle" was just incredible, with so much wild life, especially the monkeys !! but if you go through the jungle area for any legnth of time to take photos early morning or last light , wear long sleeves or mozzie spray !! the staff... more

My wife and I stayed at the Iberostar Tucan for the first week of October 09. We're from Ohio so it was the summer we never had crammed into one week. I'll get quickly to what I didn't like about the Tucan, it was too far from the Airport in Cancun. That's my complaint in total! Oops, the price of... more

We traveled with my Children and Extended Family, which required some special needs. In all accounts our expectations were exceeded by a very attentive staff. They went out of their way to make our vacation a relaxing stay. Just sit back an enjoy the view! My only suggestion would be to serve dark beer at the outside beach bar. We... more

This was our 3rd trip to an Iberostar, but our first to this resort. The only thing that was disappointing to us was the big sand bags in the water. They were an eyesore, but necessary to prevent further erosion of the beach. We were told most of the beach had been washed away several years ago. So we understand... more