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Reef Playacar


Hotel class 3.5 of 5
Av Xaman-Ha Retorno Sayil S/N | Playacar, Playa del Carmen 77710, Mexico
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Reviews you can trust

66% Recommend
3.0 of 5 stars 793 reviews
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By trip type
All (793)
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2 of 5 stars
Edmonton
17 Nov 2009 | Trip type: Couples New
1/1 found this review helpful

We stayed at the Reef Playcar the first week in November. I dont like to complain and usually find Good in something but this was the absolute worst stay we have ever had in the 10 or so times we have been to Mexico!!!! The room smelled badly of mold and mildew to the point that we didnt unpack we... more

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3 of 5 stars
Orleans, ON Canada
4 Nov 2009 | Trip type: Family

The resort is quiet, but the rooms are not very pleasant. There seemed to be a lot of unavailable rooms when we checked in. We arrived after 11:00 PM and were promptly ignored by the night desk staff. The room we were shown to was moldy and the next morning were offered one not much better. We ended up paying... more

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5 of 5 stars
Miami,FL
4 Nov 2009 | Trip type: Couples

We have been lucky enough to have vistied the Reef Playacar on 4 different vacations. What we love best about the hotel, is the tropical rainforest appeal of the grounds. They are very well maintained and the staff is just amazing. They are friendly and extremely helpful. The food in The Reef is delicious, they have something for every palette.... more

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5 of 5 stars
No. Providence, RI
22 Oct 2009 | Trip type: Couples

Just returned from a fabulous vacation at the Reef Playacar Resort. My husband and I have been to the resort before and have always found it to be a great get away. The value for your dollar is uncomparable. So it was the 1st thought when planning a Anniversary trip. The staff truly want you to enjoy your vacation and... more

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4 of 5 stars
San Francisco
18 Oct 2009 | Trip type: Friends getaway
2/2 found this review helpful

Just stayed here for a week. It was half the price of a previous all inclusive that we stayed at in February. It was, what it was. The food is not great. The beach and pools were amazing. We met so many great folks from all over the world. You are a $5 cab ride into Playa...where you can go... more

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3 of 5 stars
Ottawa
10 Oct 2009 | Trip type: Family
2/3 found this review helpful

My girlfriend and my parents and I were disapointed from the minute we walked into the hotel. Our flight / shuttle bus had arrived late, so we were checking into the hotel at about 10pm. We hadn't eaten in hours and asked if it was possible to get food somewhere. We were told no, that dinner was over at 10pm... more

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3 of 5 stars
ALBERTA
28 Sep 2009 | Trip type: Solo travel
0/2 found this review helpful

this hotel is far from being a four star it just makes a three star , o yes don't for get your bug spray, basic rooms and you can not up grade not offering it at all. the snacks between meals were hotdogs and hamburgers only. any real four star offers food 2,4,7. And do not fly or buy your... more

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3 of 5 stars
England
28 Sep 2009 | Trip type: Family
1/2 found this review helpful

We didnt actually stay in the rooms in this hotel but took the all inclusive option for meals, drinks and sunbed use as we we staying in our timeshare opposite. Paseo Del Sol. We were led to believe all the meals had a buffet option but his was not the case for Evening Dinner. We had to dine in the... more

Horrible
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1 of 5 stars
USA
20 Sep 2009 | Trip type: Friends getaway
1/2 found this review helpful

Upon arrival we walked in on two employees engaging in sexual activity on our beds. We were upgraded to a room with dirty sheets, no face cloths and was refused bottled water. The food was terrible and lacked options. The beach staff was rude; we were often ignored. The walkways were very dark. I would not recommend this hotel to... more

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5 of 5 stars
Peterborough, Ontario
24 Aug 2009 | Trip type: Couples
0/1 found this review helpful

After reading a lot of reviews I still will return to the REEF. We never had any health issues. We were there for the 9th time in April and will be back in Nov/Dec of this year for the 10th time.. Hygiene is your own problem......that counts for ANY resort. Too much sun and too many cocktails could make you... more

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Reef Playacar Also Known As

  • The Reef Playacar
  • Reef Club Playacar
  • Reef Playacar Mexico
  • Reef Playacar Playa Del Carmen
Address: Av Xaman-Ha Retorno Sayil S/N | Playacar, Playa del Carmen 77710, Mexico