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Reef Playacar

3.5 of 5
Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Reef Playacar
Ranked #91 of 193 hotels in Playa del Carmen
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1,789 reviews from our community

Traveller rating
    509
    680
    274
    187
    139
See reviews for
Families
376
 
Couples
631
 
Solo
27
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

We just returned from a fantastic week at the Reef! We booked an upgraded premium room...which was on the third floor facing out. Room: basic, clean, fridge restocked daily, quiet but no view (i would choose quiet over view anyway!) Staff: Willy was the first staff we encountered....priceless! Front desk was friendly and efficient, Time share people are there but... More

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Top Contributor
82 reviews 82 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

I have to say after reading the muliple reviews on Trip Advisor I was concerned about my trop to the Reef. I stayed at the Reef for 2 nights. I thought for the price it was worth it to stay a few nights. I am glad I was not there for more than that though I must say. The staff... More

Was this review helpful? Yes 3
See 2 more reviews by 859Beth for Playa del Carmen
Devon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013

We were at the Reef from the 27th April until the 6th May. Must admit after reading the reviews I was a little worried about my choice, but we did have a lovely time. We had a room on the 3rd floor over looking the garden and the Rio Palace, it was very quiet. The room had a lovely comfy... More

Was this review helpful? Yes 1
Quebec City, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

Just come back home after a wonderful week. We were at the hotel from May 6 to May 13 and we enjoy everything of this little place. Only after 2 minutes in the lobby, Willy took care of us and brought our luggage to our pretty clean room. After that, first time at the buffet for Dinner and we were... More

Was this review helpful? Yes 1
Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2013

We stayed at the Reef last two weeks of April, we really enjoyed our stay, everything was very clean, the room was nice, bed was lovely and comfortable, towels changed daily. We enjoyed all the restaurants, the buffet was good as were both the a la carte restaurants which were both well air conditioned. The beach is lovely, warm blue... More

Was this review helpful? Yes 3
Shadyside, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

Just got back from the Reef Playacar in Playa Del Carmen. We found it to be a great little resort. Arrived around 2:30 PM as our plane out of Atlanta was diverted in to Orlando, Florida as there was a problem with the auto pilot mechanism. Our check-in went very smooth and we received drinks while checking in. We traveled... More

Was this review helpful? Yes 3
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

I guess if I had to say something bad ...our refrigerator was only stocked the first day! Nice hotel, rooms were clean, food was good,everyone was friendly, drinks were good, the grounds were very nice, they had very good ice cream in the afternoons. We walked to 5th Avenue twice.

Was this review helpful? Yes 2
Gateshead, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

Cannot say enough ,this hotel is a must to stay in.rooms were very clean ,clean towels every day ,beautiful setting right on the beach great safe pools staff were wonderfully friendly stayed only 3nights as we were touring Mexico ...Go For It

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

Its a small resort 200 rooms but by being small you get excellent service from all their employees. No waiting for food or drinks.All the employees have smiles and are friendly. Been there the last three years and cant wait for next year. The only bad thing is the timeshare people but if you say NO they will not bother... More

Was this review helpful? Yes 2
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

We just returned 2 weeks ago from an 8 day stay at the Reef. I travelled with friends. This was our 2nd time and everything was even better than the 1st. Being return guests, with a superior room (love the shower), we had a coffee maker, robes, photo shoot, etc. We ate at both restaurants almost every night and everything... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Snack bar(67)
  • Time share(43)
  • Ice cream(37)
  • Very good(33)
  • Italian restaurant(27)
  • Rooms are clean(20)
  • Beautiful beach(17)
  • Friendly and helpful(14)
  • Very nice(14)
  • Great job(10)

Additional Information about Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Suites Swimming Pool
Hotel Style:
#43 Top resorts Hotels in Playa del Carmen
#51 Romantic Hotels in Playa del Carmen
#54 On the Beach Hotels in Playa del Carmen
#63 Family Hotels in Playa del Carmen
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food, domestic drinks and a variety of international drinks included, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
The Reef Playacar
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
Reef Playacar Mexico/Riviera Maya - Playa Del Carmen

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Reef Playacar
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