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Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico
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Riu Palace Mexico
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87%
Ranked #34 of 195 hotels in Playa del Carmen
Most recent review
5 of 5 stars Reviewed 16 June 2013
Daniel R Toronto, Ontario, Canada
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2,323 reviews from our community

Traveller rating
    1,466
    565
    156
    87
    49
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Families
391
 
Couples
976
 
Solo
19
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

17 of my best friends, affectionately self-referred to as "The Boysies" spent five unforgettable days at the Riu Palace Mexico. The time we shared was so overtly enjoyable that several families around the resort mistakenly concluded we were homosexuals. I have outlined some pros/cons about the resort below: Pros: -Buffett is so delicious it can force guests to cancel their... More

Was this review helpful? Yes 4
Durham England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

Riu Palace Mexico, Playa Car, Mexico May 21st – June 4th 2013 My wife and I like what Mexico has to offer and have visited the Cancun region numerous times in the past few years but never in Cancun itself. Flying from England we have always picked Thomson/First Choice Holidays as a tour operator as they have the best deal... More

Was this review helpful? Yes 1
Washington, Pennsylvania
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

My husband & I returned to the Riu Palace Mexico the 1st week in May for our 2nd year in a row and found it to be absolutely just as perfect as our 1st trip. We were reluctant to go back to the same resort due to the different reviews we had read about the remodeling but decided to try... More

Was this review helpful? Yes 3
Providence, ri
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

This was our (wife and I) second visit to the Riu Palace and our fourth visit to the Mexican Riviera. Although the weather was bad, the week of 6/2-6/9, I will not blame the resort for this. The newly remodeled Palace looks just like the Palace in the Dominican Republic, but after all the rain that we had, it needs... More

Was this review helpful? Yes 2
See 3 more reviews by cardinal for Playa del Carmen
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

This was my first trip to Mexico and I've fallen in love with the place and with the Riu Palace Mexico. This is probably going to be a long winded review but I want to be as detailed as possible! ROOM. We were in room 1044 which is a suite located at the very end of the building on the... More

Was this review helpful? Yes 6
Aveley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Have just returned from a great Mexican adventure and staying in this Hotel was a great part of it. We had a great room overlooking the gardens pools and sea (room no 2045) the only problem was the humidity in the rooms which made the floors damp and cloths were also damp and even with the aircon on it did... More

Was this review helpful? Yes 3
Sault Ste Marie Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

If you want new, if you want best beach you have ever seen, if you want nicest most modern room, if you want a rain-shower type shower head, if you want best food, if you want best staff, then you have to come to this resort. It is also the best location, exactly 1/2 hour walk on the beach to... More

Was this review helpful? Yes 2
North Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

My husband and I stayed here for a week. Let me start by saying that we are pretty laid back and love all-inclusives (this is our 10th). I've briefly laid out the pro's and con's. This is our 2nd trip to a RIU and we were a little hesitant to book RIU again due to their ridiculous dinner reservation system,... More

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Mississauga, Canada
1 review
5 of 5 stars Reviewed 12 June 2013

The RIU Palace Mexico is awesome as can be The resort is just stunning, quite a sight to see Modern new design…pink, purple, grey and white Relaxing thru the day, leading to a calm and peaceful night Torrential rains took over, at the beginning of the week Our spirits kinda sank, cuz the outlook seemed so bleak “The sun did... More

Was this review helpful? Yes
North Lincs
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 12 June 2013

The hotel has undergone the refurb since we were here last August, and its not all good. Check in was quick and easy,and we were taken to our room. The room was spotless all the time we were there, thank you Mario. The toilet cubicle is very small and claustrophobic, the door opens out because there is no room to... More

Was this review helpful? Yes 2
See 3 more reviews by scaleytrout for Playa del Carmen
 
 
Riu Palace Mexico
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Hotel Summarization (Beta)

What travellers say

  • Very good(34)
  • Specialty restaurant(29)
  • Riviera Maya(25)
  • Pool area(24)
  • Room service(23)
  • Steak house(22)
  • Palm trees(21)
  • Very nice(19)
  • Beach bars(17)
  • Musty smell(16)

Additional Information about Riu Palace Mexico

Address: Avenida Xaman-Ha Manzana 3 Lote 4 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotels in Playa del Carmen
#22 Luxury Hotels in Playa del Carmen
#26 On the Beach Hotels in Playa del Carmen
#29 Family Hotels in Playa del Carmen
#36 Romantic Hotels in Playa del Carmen
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
* Located on the Yucatan peninsula, 3 km / 1.9 miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int???l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Riu Palace
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu
Riu Playa Del Carmen
Mexico Palace Riu
Riu Palace Mexico Riviera Maya - Playa Del Carmen
Rui Palace Mexico

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Riu Palace Mexico
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