If your idea of going on vacation is relaxing, please do not visit this place. The worst service in the Mayan Riviera. The towels and bed sheets were dirty. They sell it as a apartment with hotel amenities but it is far from that. No shampoo on the rooms, no soap, nothing. Having so many options in the Riviera Maya,... More

We bookend our stay through booking.com in May (!), our booking stated that we will live on the waterfront with a wifi everywhere. When we arrived on 29th of December we were very upset to find that not only we won't be getting a beach front room, but our room with "so called partly sea view" had no sea view... More

The whole family decided to spend the Christmas an New Year together and we opt in going to Playa del Carmen. We were in 13 people and we rented two apartments with 2 rooms each. Each apartment accommodates 6 people but as we had 2 little children in the group, the choice was perfect. The apartments are very spacious and... More

We rented two suites (2 rooms each, beach front), and were in love with them! We were aware that these are more like apts and dont have the amenities and services of a full hotel (including no dinner service, no room service, no phone). Location: About 10min north of Playa, was great for us. This meant very few people at... More

Dear All! Mareazul is a very nice location and superb buildings, but the operation is a bit beginner. The food island in the middle of the resort is like in Heaven at first look. The food is awful, the prices are hihger than in the States. Staff is ok. To be honest w you, the hotel was nearly finished, first... More

Just came back from Pure Mareazul, we spent 5 nights and 6 days, we travelled with a small baby. It's a hidden gem in Playa del Carmen, wonderful installations, secluded and ideal for families. Not the ideal place for young people looking for a party at the pool. We had a blast and really enjoyed our time there, cant wait... More

Mareazul is not a hotel, it is not a place to party, and even though prices are low, service is minimal. Be good neighbors to the owners who are renting units on their own!

This was our 2nd and last trip to Mareazul. The first time when we went in October 2011 it was tranquil and lovely. We rented one of the privately owned units that time. This time we stayed at what is called a "Hotel" that is now known as Pure Mareazul but should be called Pure Crap the way they manage... More

Mareazul is a beautiful place for a vacation ONLY IF you rent from one of the 51 private owners of some of these condominiums. Pure Mareazul--the name of the rental organization pulled together by the developer of this property- is definitely NOT the way to go and it is hurting the owners who have decorated their condos with class and... More