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Tides Riviera Maya

Tides Riviera Maya
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 177 reviews
177 Reviews
5.0 of 5 stars
125
4.0 of 5 stars
25
3.0 of 5 stars
11
2.0 of 5 stars
10
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#21 of 158 hotels in Playa del Carmen
Description: Located on the white sands of the Riviera Maya in Playa del Carmen and nestled in the tropical forest
  • Address
    Riviera Maya Playa Xcalacoco Frac 7, Quintana Roo
    (formerly Ikal del Mar)
    Playa del Carmen 77710
    Mexico
Check Rates: £647 $1,292 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 177 traveller reviews
  • What to Expect:
    • 4.5 based on 110 reviews Rooms
    • 4.5 based on 110 reviews Service
    • 4 based on 108 reviews Value
    • 4.5 based on 109 reviews Cleanliness
    • 4 based on 42 reviews Pool
  • Recommended For:
    • 70% based on 120 reviews An Amazing Honeymoon
    • 30% based on 120 reviews Older Travellers
    • 10% based on 120 reviews Couples/Romantics
    • 10% based on 120 reviews pet owners
    • 10% based on 120 reviews Young Singles

Reviews of Tides Riviera Maya

( 1-10 of 177 )
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5 of 5 stars
Los Angeles, CA
10 Jul 2008
1/1 found this review helpful

Before moving here to Los Angeles, I lived in Hawaii on the island of Kauai and worked for many years in the tourism/service industry. One thing that was consistently stressed and instilled by my employers was, "the spirit of Aloha". This spirit was a vividly distinct hospitality and attention to detail that consisted of extending a genuinely warmhearted welcome into... more

9 Jul 2008

My wife and I were at the Tides last weekend as our last holiday without kids and you don't get much better than this! From the minute we arrived we knew we were about to live through something truly special. This is not a hotel stay - this is an experience. The service, the attention to detail, the food, the... more

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5 of 5 stars
Los Angeles
7 Jul 2008

My boyfriend and I decided to stay at the Tides after researching hotels online because it looked like a beautiful and exclusive hotel where we wouldn't be among a lot of people and kids. We wanted privacy and romance and that is exactly what we got. The hotel has only 30 villas so we didn't see a lot of people... more

4 Jul 2008

The great thing about reviews on Trip Advisor is there is always some truth about the negatives. The same holds true for The Tides. If you are a frequenter of SLH hotels, Four's, Mandarin's etc. you expect 5 star service, food, accom. for 5 star prices. Its close, but isn't a Gold Lister yet. The positive's: Beautiful grounds. All that... more

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5 of 5 stars
Orange County - CA
27 Jun 2008
1/1 found this review helpful

Tides is an A when it comes to customer service. We had a back room which was great for the price we paid. We arrived on Sat. night and then Sunday was great, but when we woke up on Mon. we heard the construction from the next door. We had the furthest room from the beach and the way the... more

22 Jun 2008

We have recently returned from the Tides Riviera Maya. After we booked out trip we read the reviews regarding the construction and expressed our concerns to the management. Julian, the General Manager, assured us that everything would be alright and he would personally make sure that our stay would exceed our expectations. Needless to say, Julian's promise was fulfilled and... more

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5 of 5 stars
dallas, texas
19 Jun 2008

My wife and I stayed here on our honeymoon. It was so quiet and secluded. There was only one time the whole week that we weren't the only people in the pool! The service was amazing. We never felt the need to leave the resort. more

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5 of 5 stars
New York
9 Jun 2008
1/1 found this review helpful

I’ve never been to Mexico before and ended up doing a lot of research before our trip, relying mostly on tripadvisor. We wanted to have a romantic getaway and we were particularly looking for a small and very serene resort. After reading many excellent reviews about this hotel we booked a week-long trip. I was a bit nervous because this... more

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5 of 5 stars
lauraloo23
9 Jun 2008
1/2 found this review helpful

We stayed at Ikal Del Mar for our honeymoon...yes, it is very expensive. Yes, the drinks were very expensive. That aside, it was a dream. The location is beautiful. The rooms are luxurious, secluded, and very romantic. We spent our days relaxing on our patio or at the beach. We spent our nights drinking wine from thier wonderful wine list,... more

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5 of 5 stars
new york city
29 May 2008

So, they have a killer website and I hoped that the property would be as beautiful as the featured pictures. It was. It also smelled lovely. The food is great. It is so peaceful and lovely there. The service is AMAZING! After we checked out, we drove to the airport., while waiting in line at the airport an hour away... more

Reviews of Tides Riviera Maya

( 1-10 of 177 )
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Tides Riviera Maya Also Known As

Address: Riviera Maya Playa Xcalacoco Frac 7, Quintana Roo | (formerly Ikal del Mar), Playa del Carmen 77710, Mexico