I have stayed at "The Tides" in Zihuatanejo, twice, so I had a idea, how superb "The Tides" can be even though the Viceroy has just taken over this hotel. We loved our Villa and the fact that our private plunge pool was heated and the temperature could be adjusted. Plenty of privacy, very clean & comfortable. However, we were... More

First I must say this is a beautiful resort. We stayed in room 37 which I must say looks exactly like the pictured advertisement. We were kept awake by loud voices late into the night and awakened by crying children early. There was no inside dinning and it was quite cold and windy at least half of the time. The... More

the authenticity of the jungle atmosphere paired with high end resort luxuries makes teh tides riviera maya an incredible destination. the rooms are so private - and the service to discreet - that it is easy to forget there are other guests being tended to as well. strolling along the jungle paths was such a relaxing treat. the short walk... More

I absolutely loved this hotel, I was so sadden to leave. Yes it was a bit out of our price range but through Gilt Groupe we had the most magical honeymoon ever! The staff was friendly, the rooms were super and quiet, we did get the last room on the property but that made it all the best as honeymooners... More

If you love your privacy, are a hopeless romantic, and small details mean the world to you, then book this resort. The staff magically know just when to surface and then leave you alone... there is an element of magic in the air ! Even when we booked a spa treatment it seemed we had the place to ourselves. By... More

Alberto at front desk was v good. The service overall was good but when we asked for staff to come to the room it took some time and the cleaning was a bit hit and miss. The first 2 luxury villas we stayed in had problems with air con and noise (neighbour partying and building noise) so we got an... More

Fabulous resort with outstanding service and amenities. Very impressive. The cost for food and drink on site was excessive and a distraction from the overall experience. This is Mexico where one looks also for outstanding value. If that is what you are looking for you may look elsewhere. If money is no object, then enjoy. You won't be disappointed. More

My husband and I recently returned to The Tides Riviera Maya. This enchanting property has been one of our favorite hotel destinations on Mexico's Caribbean coastline for several years, and it was one of our honeymoon destinations. The resort's magical setting, pervasive serenity throughout the property, delicious and authentic cuisine, and exceptional service keep us returning - and this latest... More

When you arrive, down a very bumpy road to the modest but tasteful frontage, you are greeted in a way that makes you feel happy and relaxed. The pathways leading to the villas are in a jungle-Balinese style. I was hesitant about booking at the Tides due to the ongoing construction but was assured that the construction had concluded and... More