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Deseo Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 48 reviews
48 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
12
3.0 of 5 stars
5
2.0 of 5 stars
6
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#85 of 157 hotels in Playa del Carmen
  • Address
    5a Avenue y calle 12
    Playa del Carmen 77710
    Mexico
Check Rates: £116 $216 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 48 traveller reviews
  • What to Expect:
    • 3.5 based on 28 reviews Rooms
    • 4 based on 29 reviews Service
    • 3 based on 29 reviews Value
    • 4.5 based on 29 reviews Cleanliness
    • 4 based on 7 reviews Pool
  • Recommended For:
    • 50% based on 34 reviews Young Singles
    • 20% based on 34 reviews An Amazing Honeymoon
    • 10% based on 34 reviews Couples/Romantics
    • 10% based on 34 reviews Older Travellers
    • 10% based on 34 reviews Families with Teenagers

Reviews of Deseo Hotel

( 1-10 of 48 )
24 Apr 2008
0/1 found this review helpful

The best part of the hotel were the photos on the internet. We had just got engaged in Tulum so were looking forward to having several relaxing nights at the Deseo. No such experience exists there. The first indication of trouble were the earplugs provided by the bed.....the walls of the hotel are not soundproofed from the bar that is... more

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4 of 5 stars
philadelphia
23 Apr 2008

Beautiful rooms but rather small. Great front-desk service. Very noisy until the lounge closes. more

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3 of 5 stars
Jersey City, New Jersey
19 Mar 2008

I stayed at the Hotel Deseo for about 3 nights. The room was on the patio level, but in a quiet corner. The balcony, which had a nice hammock on it, faced the side street (not main avenue in Playa, whose name I forget right now). Like its sister hotels, Basico (also in Playa) and Habita (in Mexico City), Deseo... more

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4 of 5 stars
Virginia
4 Mar 2008

The Deseo is trendy hotel in a great location on 5th Ave. The staff was very friendly and everyone at the reception desk spoke english. The rooms are clean and comfortable. No TV but who needs it in a beautiful place like this. They provided a free breakfast (cereal, bread, fruit, granola bars) by the pool everyday from 8am -... more

3 Mar 2008

The Deseo is a lovely hotel in some respects. The rooms are minimalist and stylish, the staff are punctual and helpful, and the pool are and bar are great places to be. That said, the Deseo is a terrible hotel for one main reason - the noise levels that you will encounter will ruin your stay, especially if you are... more

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1 of 5 stars
Nashville, TN
1 Mar 2008

I would love to give Deseo a great review. It is an interesting modern design hotel. However please be aware that the "Lounge" is a full blown Club/Disco with ( in my opinion) very obnoxious music. With some earplugs I started feel like I might get some sleep until bright flashes of light started pulling all my senses away from... more

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1 of 5 stars
Washington, DC
21 Feb 2008
2/2 found this review helpful

I really want to give the Deseo more stars, but as I fight off stomach flu and a cold after staying there for a week, I simply can not do so. So, the good - the design is fantastic. Attention to detail in the design is excellent, it really is a study in minimalism, and I loved that element. But... more

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5 of 5 stars
Washington DC
18 Oct 2007

We had our destination wedding in Playa del Carmen and chose Deseo for our Rehearsal Dinner. I couldn't have been happier with this choice. We had such a great time. The location was perfect and the service was excellent! Hugo and his staff really took care of us and all the details! The food was really good, too. They went... more

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3 of 5 stars
Munich
31 Aug 2007
2/2 found this review helpful

The Deseo has definitely a very cool pool/launge arae! In the evinings the music, athmosphere, colours, divan beds... are absolutely fantastic. Perfect for a start into partying or just a relaxed evining. But for all this you do not need to sleep in the hotel. The rooms are small, sparse, no place to dry you beach stuff and way to... more

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3 of 5 stars
New York
17 Jul 2007
1/1 found this review helpful

Deseo was one of the first "designed" hotels in Playa. Back in the day it was a welcome change to the rustic and "very small town Mexican style" accomodations and restaurants. Clean, white, cool. It is still very much these things. The staff is great. Friendly, socialable and all speak excellent English. They generally stay out of your way. By... more

Reviews of Deseo Hotel

( 1-10 of 48 )
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Deseo Hotel Address

5a Avenue y calle 12, Playa del Carmen 77710, Mexico