Nice clean rooms, great staff, close to everything. We really enjoyed our stay and would go back to this hotel. more

I loved this hotel! I went to Playa as part of a trip for my school's Spanish club. After spending a week in a crummy hotel in DF, this hotel was a welcomed relief! The bathrooms are amazing, everything is clean, the staff is fantastic, and it is right in the middle of everything. The rooftop pool was a very... more

When we arrrived on the bus from Cancun, my sister and I walked around Playa del Carmen looking for a place to stay that wasn't near noisy construction. Lunata Hotel (written up in our guidebooks) had no vacancies, so we asked the hotel owner if there were other hotels nearby she could recommend. She mentioned Los Itzaes. It looked very... more

Los Itzaes is just as nice as everyone in these reviews has said. I stayed there last night (November 26, 2006). The hotel is only a few years old, so it is still rather new and very well-maintained. The lobby with a skylight and hanging garden is delightful. And the rooms are clean, and spacious. The bathrooms are sufficiently large,... more

I wish that we had stayed here longer!! The hotel is very clean and lovely, with an overhead garden as you enter. The rooftop pool is beautiful. This is a smaller hotel with the most outstanding service- Cynthia Sanchez is a hard working, great hotel manager, and Viginia will make sure that you have everything that you need. We didn't... more

This year marks the third year in a row I have stayed at Los Itzaes and, if I don't buy something in Playa, next year will be the fourth. I have traveled extensively for over 20 years and I love this hotel. I agree with the person who said it's hard to share these finds because you want to keep... more

Myself and 2 girlfriends just stayed at Los Itzaes from 2/20/05 - 2/27/05 and we had a terrific stay at this quaint, clean and quiet hotel. The location is perfect as it's a 2 minute walk from 5th Avenue where all the shops and restaurants are yet you are not in the middle of it. We had access to the... more

Small hotels like these are hard to share- because you want to keep the secret to yourself- that is the best way to introduce Los Itzaes. We stayed in Playa del Carmen for 4 days. Los Itzaes became our welcoming base in Playa and where we looked forward to returning to after day trips away. It was wonderful: clean, comfortable,... more

Our stay at the Los Itzaes was super. It is a short block walk from 5th Ave. (close enough to the main drag, but without the endless parade of people). Enjoyed the unique tropical atrium as well as the rooftop pool, which was to ourselves most of the time. (I think there are only 16 rooms). Nicely furnished, marble baths,... more