I loved this place-clean, well kept, roof top pool is a plus, but the beach is only two very short blocks. It is near everything. It's one block off Quinta Avd. The people are very friendly. I look forward to returning. more

Los Itzaes is a great hotel! We have stayed at Los Itzaes on two vacations. Our latest stay was for 19 nights, and we loved it. The rooms are clean, and the hotel is lovely. There is a swimming pool on the roof where you can enjoy seeinig the sunset. The lobby is filled with plants and the chirping of... more

There are dozens of hotels to choose from in Playa Del Carmen but a lot of them are located on 5th avenue which is great if you want to be on top of the bars and restaurants but not so great if you want a bit of peace and quiet in your hotel room. Los Itzaes is on10th which runs... more

Nice clean rooms, great staff, close to everything. We really enjoyed our stay and would go back to this hotel. more

I loved this hotel! I went to Playa as part of a trip for my school's Spanish club. After spending a week in a crummy hotel in DF, this hotel was a welcomed relief! The bathrooms are amazing, everything is clean, the staff is fantastic, and it is right in the middle of everything. The rooftop pool was a very... more

When we arrrived on the bus from Cancun, my sister and I walked around Playa del Carmen looking for a place to stay that wasn't near noisy construction. Lunata Hotel (written up in our guidebooks) had no vacancies, so we asked the hotel owner if there were other hotels nearby she could recommend. She mentioned Los Itzaes. It looked very... more

Los Itzaes is just as nice as everyone in these reviews has said. I stayed there last night (November 26, 2006). The hotel is only a few years old, so it is still rather new and very well-maintained. The lobby with a skylight and hanging garden is delightful. And the rooms are clean, and spacious. The bathrooms are sufficiently large,... more

I wish that we had stayed here longer!! The hotel is very clean and lovely, with an overhead garden as you enter. The rooftop pool is beautiful. This is a smaller hotel with the most outstanding service- Cynthia Sanchez is a hard working, great hotel manager, and Viginia will make sure that you have everything that you need. We didn't... more

This year marks the third year in a row I have stayed at Los Itzaes and, if I don't buy something in Playa, next year will be the fourth. I have traveled extensively for over 20 years and I love this hotel. I agree with the person who said it's hard to share these finds because you want to keep... more