ok ok i was so scared when i had read the reviews on here....but they are totally false. The grounds are STUNNING...just beautiful THe food was AMAZING..usually I cant eat when I go away on vacation..I am so picky, but honestly the food was delicious, every night the buffet had a different theme and I was never disappointed. The entertainment... more

I usually stay at Grand Mayan Palace Resorts. This year I traveled with a girlfriend and we wanted an all inclusive. I was really worried about this place becasue of the reviews. This resort was wonderful! Entertainment all day and evening long either you particapate or you don't ----fun had by all. Entertainmet for all age groups.The Activity Staff are... more

I wasn't going to write a review, but I feel compelled to in the face of the negative reviews I just saw! We loved our stay at the Ocean Maya. The staff were incredibly friendly and helpful. I agree that you are in Mexico to relax and if you have to wait a little bit for a few things, what... more

I also was very concerned when I read the reviews for this hotel before our trip in April. I have to say we were pleasantly surprised; the pool was great we traveled with a 7 year old and an 11 year old. We loved the hotel location, mind you the beach was not the greatest but we were able to... more

This vacation was much needed and a very long time coming for my family, and it couldn't have been better! The staff at Ocean Maya were absolutely terrific! Friendly, accomodating, always smiling. The ground are incredibly beautiful! The check-in did take some time . . . but who cares! When in Mexico . . . you're on Mexican time! They... more

two friends, my husband and I spend one week at Ocean Maya and LOved it! The hotel staff was very nice, the food was ok and the rooms room large and clean. The bar staff made many yummy drinks, that seemed to keep coming our way! I would go back to this resort in a heart beat. The beach was... more

I also was concerned with the negative reviews so here is my input short and to the point. We are big believers in a holiday is what you make it. We went down with our three children 14, 10 and 9. Alex and Adrienne in the kids club are amazing. The two youngest spent every day enjoying the program they... more

My husband and I just returned along with our best friends from a very relaxing stay at Ocean Maya. The staff couldn't have been any friendlier. The rooms were clean, as were the pools. I was nervous about the lack of beach area, but it's easy to access the water, and there is a great sand area to relax in... more

We stayed at this hotel for 3 nights, from the beggining everthing went wrong. Check in took about 2 hours, couldn't make reservations for dinner because by the time we got room numbers (like I said we got there 2 hours before) the person in charge of dinning reservations was gone. Front desk people desperately need training, they have NO... more