Let's get the negative out of the way first - the beach was disappointing - but the hotel isn't responsible for the hurricane that spoiled it and I'm sure it will be rectified as soon as possible. I personally would have liked a better mattress but's that's probably due to my age (65+). We also had a leaky shower and... More

Sweet Vacation Spot, Feb5-10th My wife and I Loved Ocean Maya Royale. Our service was top notch, we ate at all the restaurants, pool side grill, buffets and never felt like we were being neglected on service. Jorge in the mexican resaurant was my favorite waiter, he was very friendly and made our experience quite enjoyable! All of the entertainment... More

I, like many others, was a little nervous after reading some of the reviews. My husband and I had a fabulous time. I truly think there are some people that can't be pleased! We ate at the buffet for every breakfast and lunch and then tried each of the 3 restaurants...all had there on perks and all were great. No,... More

We stayed for 2 weeks from 26th Jan. The hotel is a 45 min transfer from the airport and check in was smooth and fast. The grounds are exceptionally clean and well maintained, beautifully landscaped, with lots of cute coatis and lizards, neither of which bothered us. We had some difficulty finding our building even with the map given to... More

I had a great week with 3 other girlfriends, week of Feb. 5 - 12th. I had been to this resort two years ago when it was still a family resort. Now it's 'adults only' and it's great! Check in wasn't the fastest, but it was accurate. We had to wait for our room, but it was ready by 1:30,... More

Have just returned from the Ocean Maya Royale and can honestly say this was the best holiday out of 5 in the Mayan Riviera yet! The staff were unbelievable - Dulche (Sweety), Luis (who never ever went home), Fernando, Jobina, and all of the entertainment staff were just the best! The grounds were kept in immaculate condition by the hard... More

We just got back from Ocean Maya Royale. Feb 4 to Feb 11, 2012 TERRIBLE First Terrible = We did not get the room we paid for. Room 307 is not a Honeymoon suite, which we paid for to celebrate our 31st anniversary. This was clearly intentional by the Hotel management, as indicated by the personalized greeting in our room... More

We went to a touroperator and asked for a luxurious, all-in resort, adults only, and a outdoor temperature around 30° C, no matter where. And so w went to the Ocean Maya Royale in Mexico. We got what we wanted and so much more. The OMR hotel is simply paradise. What to say? Let's start with it's very friendly and... More

Traveled with two other couples. The entire staff made us understand what "privileges" are all about! Thanks to Luis Castillo, Claudia Espinosa (guest services), we felt Very Special. We had a private dinner with Executive Chef, Deyanira Gonzalez that was Fantastic! Ivonc served our drinks at the "Privilege Section" of the beach and was the perfect host. It's true she... More