Arrived at the resort in the beautiful weather. The resort was like a paradise, the pools were lovely, the beach, restaurants the whole complex was fantastic. Everyone was very helpful and friendly can't do enough for you. The animation team were amazing so fun to be with! The only thing i would complain about would be the baracuda people that... more

the resort is great.....they have animals like monkeys, deer, parrots, fish, flamingos tec on the resort grounds....well kept, super clean resort...food is very good, the buffet was so good, i liked it better than some of the specialty restaurants.....the man made beach is beautiful, didn't miss the real thing.......definitely recommend this resort more

I have just returned from an amazing two week stay. The place was great and yes because of the swine flu many living areas had only just opened so our room smelt a little musty at first,but I left the door open and it aired out. The food was great at the beach bar where I mostly ate , the... more

Xcaret is located in the heart of the jungle and it is a pleasure to hear the animals as you follow the footpaths through the jungle on your way to the beach. The beach, however, is a bit disappointing. It is an artificial, small inlet which is also fed by a small river making the water much colder than in... more

I booked this trip through TRAVELOCITY as a surprise for my wife for her 30th birthday and what a Unpleasant surprise it turned out to be. As soon as we checked in, it was all downhill from there. As we checked in, we asked if we could have king size bed, however were told there was no rooms with a... more

A year and a half after my stay and I'm still seeing red - I had to counter some of the glowing reviews that this place is getting. I spend a lot of time researching before vacationing and I thought I was in for a small piece of heaven. Granted, the grounds are beautiful and the pools are great. That's... more

After looking through several brochures,I booked this hotel last minute in September 09..Looking forward to our holiday with my partner and my nine year old son,with anticipation of our holiday , I checked the reviews with Trip Advisor and became concerned by some of the negative comments.As we were only going for a ,it needed to be a good holiday... more

We stayed here in Oct 09 with 24 members of our family. The staff were very friendly. We did not get hassled for time share at all. The entertainment staff were brilliant with yoga, salsa dancing, archery, air rifle shooting and many games available during the day. They also put on fabulous shows at night. Hugo was really good. We... more

My husband, friends and I travelled here in September. Positives: *Food- everything was hot & fresh and plenitful. The restraurant above the swim up bar had the best food and service. *Rooms- absolutley no problems with them whatsoever, despite the safe not working when we got there. We got it replaced almost immediatley. *Beverages- they had a lot of selecion,... more