On the positive side we did enjoy the service staff in the restaurant and bar. The entertainment group tried but had a hard time engaging the crowd. The front desk staff left a lot to be desired. We had no luck getting our fridge stocked. Repeatedly asked for them to fix our toilet...they finally did on the 7th day. Had... More

We booked this holiday last minute and got a bargain!!! On arriving at the hotel, we were checked in quite quickly. One word of warning though. Do not remove your hotel wrist bands until you have checked out. (I removed mine on the morning of check out, then when I went to check out they tried to charge me $80,... More

Stayed here over the Easter period and despite it being a busy time the hotel never felt overcrowed. In fact the hotel grounds and adult pool were so tranquil and peaceful in the afternoons! bliss! other hotels along the beachfront were very busy, noisy and overcrowded - so glad we were not staying there. The food was also very good,... More

Me and my partner stayed here for two weeks last July and we had an overall amazing holiday! Our room was situated opposite the tennis courts and was inside a little stand alone house. The room was large with its own bar (with four different spirits) and a mini fridge that was refilled daily. The bathroom was always clean and... More

My husband and I are not beach people, so we chose this resort for that reason and the fact that it is small. We thoroughly enjoyed ourselves. The staff was very friendly and helpful. Always willing to help us with our rudimentary Spanish. Special thanks to Jose at breakfast/lunch and Noe at dinner for making our mealtimes a pleasure! It... More

Can't believe what people expect when they choose a bargain. I heard complaints of "no waiters at poolside so I have to walk (5 meters) to the bar" or "only one specialty restaurant". What part of economy don't they get? The Mexican specialty restaurant was fine. Menu was limited but still was worth two evenings of our stay. The buffet... More

We spent 9 nights at the Lupita was an excellent value staff was very friendly and helpful. Our room was very comfortable and clean big enough to be comfortable. We went to the beach a couple of times on the bus we also went into town for an afternoon of shopping. The resort is very small and compact which we... More

We just got back and i'm so disapointed.. the only positive comment i have about this place is that it is clean. The animation is horrible, the food tastetless and cold. What to say about the pools, my back yard pool is bigger!!! The lobby is so small, 10 seating places max. Let's just say that it was my first... More

Small resorty but very cozy...staff is very friendly, lots of activities to do and keep busy all day.. we spent a lot of time at the other resorts since Riu Lupita doesn't have a beach, however all the staff in all 3 resorts we visited were very warm and welcoming... fun for kids as well. Food at the Lupita was... More