I had been scared by the recent review about a break in of the room but I can assure you I felt totally safe all the time. Keep all your belongings in the in room safe at all times - which is normal practice for any hotel you stay at. Yes, its not on the beach but I did not... More

Just arrived home from a fantastic 14 night break at the Riu Lupita. What a great holiday, the staff were great, the food was good and the alcohol was free flowing.The hotel is not on the beach but is just a short free bus ride which runs every 30 minutes. The only thing wrong with the rooms was that the... More

it was one of the best holidays for us.Exccelent food ,very friendly staff and managers are always availbale to listen your concersn.Yo wont find a steaks and lobster, but very good service on the kitchen. More

The hotel is ok and the service too even thought there is a noticeable lack of standard in cleaning the rooms which for me is not acceptable given it is a 4-star hotel (5 according to Mexican quotation). For example, some days, the room lady would do the bed by putting the top sheet over the blanket (gross!) and some... More

Riu Lupita is a small, intimite hotel with a nice location at the golfcourse in Playacar. Playacar is a very secure place, there's a lot of securitas - guards there. The employees at the hotel remembers your name, and makes you feel welcome to their big family. The animation - team was much better at Lupita than the other Riu's,... More

Just came back from a 7 night stay at the Riu Lupita resort. First and foremost a warning..Stay away from SunWing Vacations for this trip, flights both delayed.. no arrangements on where to stay at hotel if you are delayed. Sunwing Representative no help whatsoever, but very apologetic.My arrival was late , after midnight, desk clerk gave me the key... More

this was our second trip to Mexico and RIU hotels. We stayed the first two weeks in Jan 2012. The Lupita was almost as good as the Riu Tequila where we stayed last May, but not quite there. Great food, a good atmosphere, lovely staff and nice enough rooms. The only gripe we had was the airconditioning which was noisy... More

My family were please to stayed art Riu Lupita,it was close to Playa del Carmen . We enjoy the shows at night. The entertainment team worked very hard. The food always fresh, fuits etc.The hotel medium size., cozy. They have a shutle bus, runs every 30 mint. one stop in Playa del Carmen and other one on Ru Playacar. where... More

It was a fabulous stay with great service and always lots to do. With full access to the other riu's in the area, it made it fun to visit other bars, discos, beaches and restaurants. The only thing I found problematic was there was a customer survey done about 5 days into our stay and there was a marked downturn... More