I will like to comment on the resort.. and highly recommend people to go.. Upon arrival, you are greeted and welcomed by a very friendly staff, champagne,,,, etc. Daniela went over the details and escorted me to the room. The room was very clean, also had a platter of fresh fruits.. drinks..the food is superb, the chef personally brought our... more

This was a WONDERFUL resort. We had the all-inclusive plan, so all meals and drinks were free. *Because it was our honeymoon, they gave us a free bottle of champagne in our room. *Delicious and themed dinners in the main restaurant. We are both vegetarians and always found something to eat. On the "Oriental" Food night, the chef even made... more

We stayed at the Grand Coco Bay for 5 nights during spring break with our 10 year old son. We thought it would be very busy during this time of the year; however, there were not huge crowds. I guess it's because it's a smaller sized resort. We were there just as word broke out about the swine flu, but... more

Let me start by telling you the was our 3rd trip to theRIVIERA MAYA and we decided to stay at theGRAND COCO BAY for the socond year in a row, and here is why. 3 years ago we stayed at a beautiful resort that was huge. Everything was great except the long walks to everything. 2 yearsago we returned and... more

My boyfriend and I , along with our 3 children ages 11,12,and 13 stayed here June 16-23. Arrival and rooms- Smooth check in and we were greeted quickly with champagne. We were happy to have adjoining rooms, we had a king bed and the kids bed had 2 doubles. We were in rooms 2238 & 2239. Not ocean view or... more

My husband and I stayed at Grand Coco Bay from June 2-8th. We had an amazing time! After reading some of the negative reviews prior to leaving we were pleasantly surprised with resort and had no complaints at all. The staff was exceptional and did a great job with entertainment from pool volleyball and karaoke night to a night out... more

Just spent a week at Grand Coco Bay (June 7-14th). We had the best time ever! We were greeted with a glass of wine at check in. Room 2310 was standard with a great view of the pool and an extra large balcony. Room was very clean with a large bathroom. Maids did a great job daily. Hotel was only... more

I would definately stay here again next time we go to Playa del Carmen. It was quite comfortable, clean, and walking distance to shops and restaurants on 5th Ave. Staff were friendly, food was just fine, and was very good in the upstairs restaurants. Just don't go expecting 5 star accommodation and service - this is a small, character resort... more

We just returned from 9 nights at this resort, me , my husband and 20 months old boy .The resort exceeded our expectations. The pool and beach at this resort are both very nice. The beach is actually the best in Playa Del Carmen.The meals were good and we . The restaurants had a large selection and the meals were... more