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Secrets Capri Riviera Cancun


Hotel class 4.5 of 5
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidalidad, Playa del Carmen 77710, Mexico
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Reviews you can trust

90% Recommend
4.5 of 5 stars 1,514 reviews
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4 of 5 stars
Newark, Delaware
22 Nov 2009 | Trip type: Couples
4/6 found this review helpful

Secrets Capri is a very nice resort. It is pretty much a 4 * property, however could become a 5* with a few improvements. Check in was a little lacking. The greeting could be made more personable and more attention could be given to detail. I have stayed at other resorts where the check in was much more informative and... more

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5 of 5 stars
Toronto, Canada
20 Nov 2009 | Trip type: Couples
15/16 found this review helpful

Hi, we just got back from a holiday at Capri. Here's my review, it's long but I want to make sure I share all the info with you that is important. I'll add some info about the area in general for those reading who have nver been there, too. So grab a cocktail and here goes! GETTING TO RESORT AND... more

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5 of 5 stars
WESTCHESTER, NY
19 Nov 2009 | Trip type: Couples
7/8 found this review helpful

Ok so let me start by saying that we were suppose to arrive Saturday Nov 8th (when the hurricane was suppose to hit Cancun). Luck may have it the hotel let us switch our reservation and even gave us a refund of 1 night since we couldn't stay 8 nights with the change!) Continental airlines was great as well. We... more

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5 of 5 stars
Miami, Florida
18 Nov 2009 | Trip type: Couples
9/10 found this review helpful

I traveled with my brand-new husband. This was our first experience with an all-inclusive. After our wedding, we wanted an "easy" vacation where we could finally relax and be as lazy, active, or adventurous as we wanted. Secrets Capri was perfect for that. Below, I have provided my (extensive) thoughts on the whole experience. Transport: We booked through American Express... more

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5 of 5 stars
san lorenzo,ca
17 Nov 2009 | Trip type: Couples
9/9 found this review helpful

Day 1 late arrival. We arrived at this resort in pouring rain at 10:00 PM, we used Olympus tours and we were quite happy to have the driver tell us he would be driving on the safe side due to the hard rain. Upon arrival we were greeted with cool towels and champagne, had a quick but polite check in... more

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4 of 5 stars
Minneapolis
17 Nov 2009 | Trip type: Couples
7/7 found this review helpful

We got in the day after Hurricane Ida blew through, so the beach was somewhat washed out as well as a nearby walkway. The sfaff did all it could to repair it as best they could and it didn't take anything away from our experience. We did get seveal reports of jelly fish stings, which made my wife very hesitant... more

Dissapointed
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3 of 5 stars
New York
17 Nov 2009 | Trip type: Couples
3/8 found this review helpful

The hotel was beautiful just as described. The service- if you want the greatest service you have to tip and $5.00 US at the minimum. The breakfast buffet- a large selection- but everything was cold, even the bacon. Only food that was hot was the omelet’s that they made fresh. There are 5 restaurants, you need reservations for the hibachi,... more

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4 of 5 stars
New York City, New York
10 Nov 2009 | Trip type: Couples
5/8 found this review helpful

Nice place, All Inclusive. Very nice rooms. If you have privacy issues, beware as the bedrooms look right into the bathroom via slatted shutters, so you can see and hear most everthing going on in the bathroom. Basically not a great first date place! The food was passable, but nothing spectacular. I would go there again however. more

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5 of 5 stars
st louis missouri
10 Nov 2009 | Trip type: Couples
8/9 found this review helpful

First off let me say that this was my fourth trip to the Mayan Riviera and my 6th trip to the yucatan peninsula. All of my trips have been of the all inclusive variety. This hotel was by far the best experience I have had. Service - From the time that we arrived until the time that we left, the... more

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4 of 5 stars
Torrance, California
8 Nov 2009 | Trip type: Couples
9/11 found this review helpful

Bottom line up front: give this hotel a try... unless you are extremely picky, whiny, or just really unlucky, you will have a good time. Please look at my pictures, I tried to post ones that give you a good idea of what the place is really like. My husband and I (he's 32, I'm 29, he's a social worker... more

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Secrets Capri Riviera Cancun Also Known As

  • Secrets Capri
  • Secrets Mayan Riviera
  • Secrets Cancun
  • Secrets Capri Riviera Maya
  • Secrets Hotel
  • Secret Hotel
  • Secrets Capri Riviera Cancun Hotel
  • Secrets Playa Del Carmen
  • Secrets Capri Riviera
Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidalidad, Playa del Carmen 77710, Mexico