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Luna Blue Hotel & Garden


Calle 26 Norte, between 5th & 10th Ave, Playa del Carmen 77710, Mexico

Reviews you can trust

93% Recommend
4.5 of 5 stars 423 reviews
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By trip type
All (423)
[ Date ] [ Rating ]
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5 of 5 stars
North Easton, Massachusetts
9 Nov 2009 | Trip type: Couples New
2/2 found this review helpful

My wife and I purchased a home in Playacar after many trips. When we arrived to close there were some issues that delayed the closing for two days and unfortunately we couldn't stay in our home the first two nights. Our real estate agent took us to Luna Blue based on our request to be in town, in a reasonably... more

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5 of 5 stars
Michigan
8 Nov 2009 | Trip type: Family New
2/3 found this review helpful

The Luna Blue was near enough to all of the action of Fifth Avenue and the beach, but far away enough from the big crowds and noise. We were greeted with friendly faces and were given everything requested on our stay. If you want quaint and private, this is the place for you. Kudos to Jorge the bartender; he welcomed... more

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1 of 5 stars
Bellingham
28 Oct 2009 | Trip type: Couples
3/10 found this review helpful

I emailed Luna Blue to see if there were any available rooms for our upcoming trip to Playa. They responded that, yes, there were 2 rooms available and that we needed to go to their site and enter our VISA to confirm. I entered my VISA information the next morning, thinking I had the room I had requested. Two days... more

Management response from
Tony & Cheri Head, Owners

There is nothing deceptive or misleading about our reservation process. Both on our website and in our emails, we clearly state that we do not hold rooms without a deposit. There is no “fine print” in either place. Our experience in the past has been that people will express interest via email and then never reserve a room, even when...

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5 of 5 stars
Knoxville
24 Oct 2009 | Trip type: Couples
3/4 found this review helpful

.My wife and I, along with two other couples, spent a week at Luna Blue and could not have enjoyed it more. The courtyard is like a beautiful ran forest and the bar, thanks to Jorge, is a popular gathering place, not only for guest but locals as well. If you are looking for a luxury hotel on the beach,... more

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4 of 5 stars
Adelaide
23 Oct 2009 | Trip type: Friends getaway

This is the second time I have stayed at Luna Blue and we absolutely LOVED IT! We travelled in a group of 5 from Australia and stayed in the top garden deluxe room which was very spacious. The rooms were super clean, the location was fantastic (just a 2 min walk to Mamitas Beach Club) and the staff were great!!... more

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5 of 5 stars
Knoxville, TN
22 Oct 2009 | Trip type: Friends getaway
3/4 found this review helpful

Add me to the list of folks who love this place! Clean, comfortable, friendly and a great value. I can't wait to go back. Ken more

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5 of 5 stars
Midwest USA
15 Oct 2009 | Trip type: Couples
7/8 found this review helpful

My husband and I have stayed at The Luna Blue Hotel several times since our first stay in January of 2006. We've had the pleasure of staying in most of the room types, and during every season of the year (Seasons for us Midwesterners at any rate). From the moment we first stepped into the Garden courtyard area we felt... more

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4 of 5 stars
Boston
15 Oct 2009 | Trip type: Couples
4/5 found this review helpful

First of all, we were supposed to go to Playa in early May for a wedding, but cancelled our trip due to the CDC's swine flu travel advisory. If we weren't going to Playa for the wedding we weren't really that interested in going to Playa, but we had a credit at the Luna Blue and an airline credit so... more

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5 of 5 stars
San Francisco
15 Oct 2009 | Trip type: Couples
4/5 found this review helpful

We had an incredible stay at the Luna Blue. The room was fabulous and quiet, and the owners and staff were top notch professionals who took care of us during our entire stay. They recommended some really great restaurants to us that we really enjoyed. The bar was an added bonus and it made our lazy beach days just a... more

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2 of 5 stars
red bank, nj
12 Oct 2009 | Trip type: Couples
2/13 found this review helpful

The Positive, well I really liked the complimentry drink upon registering, perhaps if the bar was opened I might have even enjoyed it. The bathroom, hey why won't a guest enjoy being treated to the use of 1 out of the 3 major bathroom components. "Beach Club" passes, I'll have to say that pass and $10.00 bucks wil get you... more

Management response from
Tony & Cheri Head, Owners

This isn’t about our bathrooms. This is about the fact that we weren’t on the beach. This guest wanted an expensive resort on the beach and was disappointed that we're not such an accommodation. How do we know this? This is exactly what he told us more than once. When this guest checked in, he expressed his disappointment that our...

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Luna Blue Hotel & Garden Also Known As

  • Luna Blue Hotel Garden
  • Luna Blue Playa Del Carmen
Address: Calle 26 Norte, between 5th & 10th Ave, Playa del Carmen 77710, Mexico