I actually did not stay at this hotel so can not say much about the actual hotel, but the Mayan Palace is one of the hotels that has its reps loitering around right before you get out of the airport at Cancun. They will tell you a bunch of lies (ie, set up tours that are discounted 70-80%, etc) to... more

My wife and I are owners with the Grupo Mayan at the Mayan Palace. We brought her parents with us for this stay, which was our first time to this location. I read many reviews before I departed for my trip. Many were accurate but most of the negative reviews were overly exaggerated, We spent 2 weeks at this resort... more

I have enjoyed this property since my first visit in 2002. It was smaller back then and practically empty. I was there again Oct 2006 both times via RCI. I consider my stays an excellent value and the service was fair to very good. It is bit remote so if you want a Cancun experience stay in Cancun. On our... more

My husband and I stayed at the Mayan Palace for part of our honeymoon. We had a great sutie with a kitchen and den area and a separate bedroom with a king size bed. We didn't spend much time in the room, but it was nice to have the amenities. We ate several of our meals at the various restraunts... more

We trusted our valuables to the locked room safe. A member of the hotel staff (no other possibility) stole the room key and somehow accessed the room safe and stole our cash. We were stonewalled and the management offered a fruit basket for our next stay! The rooms have no view and there is a long hike to the pool... more

You CAN drink the water –we were informed after 2 days of using bottled water that all of the resort’s water is purified. Makes life easier! Things I wish I had known or remembered: 1. Carry bug spray with you to use on your ankles about an hour before sunset. It does no good sitting in the room-oops! 2. No... more

Clean - cut, modern elegance. I felt like I was walking through a magazine the whole time. I was just delighted by the meandering pool with private nooks. My favorite restaurant was right on the beach with vast unobstructed view of water and their boardwalk. I didn't leave the resort because I really needed to relax and I found that... more

First off there were 11 of us and we had 3 rooms all in the same building. We were very lucky and were in building 11 I think. It is the very 1st building as you walk from the pool/restaurant area. We stayed in the Grand Mayan section. The rooms are very spacious, modern & clean. There is a dipping... more

We had a great time. The hotel is beautiful, very relaxing, amazing huge pool. People are extremely nice. The place is beautiful. more