We arrived at the Mayan Palace for a weeks stay through an RCI exchange. We were traveling with another couple and had a two bedroom lock-off unit. Check in at the hotel was fast and easy, however there was some confusion as the bell boys "assume" you would like valet parking for $10 a day. We rented a car, which... more

We stayed at the Mayan Palace June 21-28, 2008. Booked it as a timeshare transfer. There were 6 of us, my wife, my 18 and 16 year old sons and their 2 friends, 18 and 17. Yes 4 teenage boys!!! Room: Booked a Master Suite which is 2 bedrooms (1 king and 2 doubles). Had a nice living area and... more

We stayed for 7 days. Our experience the first day was not great! Our luggage was missing for 1hr & we had no phone line in our room. I was frantically looking for a phone in the hallway outside our room (since the lobby is so far). Finally the bell boy showed up w/our luggage & was very upset because... more

We were given this timeshare as a honeymoon gift. After putting it off, and off, we finally booked in the month it expired, June 2008. While there, we did get hooked and are now timeshare owners ourselves of the Mayan Group. The Mayan Palace Riviera Maya Resort was very impressive. It was huge, and a fifteen minute walk to the... more

Understand that this review is from the perspective of a 55 year old couple from Ohio. We were at the Mayan Palace from June 13 to June 20. We had 4.5 sunny days, 2.5 cloudy days, but only a very few scattered sprinkles lasting a few minutes. Very lucky for this time of year I gather. But it sure was... more

After reading several varying reviews about vacationing at the Grand Mayan, we were very interested to see what would be waiting for us upon arrival. First off, avoid the nicely dressed sales associates at the Cancun Airport. They were only trying to sell us packages that could easily be arranged through the resort. They grabbed us promising to "help" just... more

I went with my bf and two friends (late 20's and early 30's) and we had a 2/2 in building three...it was perfect, close to the pool and the reception desk. The ground were immaculate, we saw a pool guy whose job was to sweep water puddles away so that you werent stepping in water by the pools. =). Defintely... more

We stayed at this resort last week for a week and we LOVED it. The grounds are beautiful, the rooms are spotless (believe me, I'm picky), the service is great and the pool is amazing. Yes, the beach is rocky, but you can go to the beach in Playa del Carmen which is 20 minutes away (at most). It is... more

The Mayan Palace is Great, dont let anyone fool you. We stayed there for 7 days starting may 9th. We took cancuntransfers.com from the airport and on the way back. $82 total for two. The resort is massive. Check in was a piece of cake as we got there at 3:45 and were at the pool drinking cold pacifico by... more