omg! it was awesome. food n drinks n more drinks. you can order one of everything. make sure you have small denomanation of money left over to tip your housekeeping. as always stay together when traveling. when going out to the clubs stay away from the swings. do not do shots from a waitress if you did not as for... more

Hi I justed wanted to let you know recently I stayed at your hotel with several friends for the Hoffseth/Anderson Wedding 10/3/09. Everyone not just myself was really impressed with the Hotel...looks, cleanliness, services, staff, etc... Carla the Concierge and Martha at the front desk suggested we go on line and give our feedback that it really helps...so here I... more

my partner and i visited mexico for the first time and stayed in this hotel in nov 2009. we were a bit concerned at first about it not being in cancun and there not being so much to do, but on arrival definately decided we had made the right decision! on arrival we were welcomed with champagne and our bags... more

My Husband and I picked the worst possible week to come to Mexico- during Hurricane Ida! We did not see the sun the entire trip and most of the time the streets near and around the hotel where pretty flooded. On our 3rd day we had lunch at a popular restaurant on 5th and within 1 hour we both were... more

To get away and be treated like Royality, just stay at The Royal. Our stay was amazing. We didn't want for anything. From our Beach Butler Jaime Canul who was there all the time to spray us down with water, suntan lotion to cool towels. Gabriela in Guest Services was so sweet to help us with anything we needed. The... more

from the moment we walked in we were blown away. the staff and management were so helpful and polite. we had the time of our lives. we would highly recommend this resort to anyone, and we already have. we definetly plan on coming back as soon as possible.. more

This was our second trip to The Royal, and it was even better than our first visit!!!! We can't say enough about how wonderful this resort is. The food in every restaurant is outstanding, the rooms and grounds are spotless, and the staff welcomes you and can't do enough to make your stay a memorable one. Everyone who works there... more

My wife and I have just returned from a last-minute all-inclusive at this resort. Despite an excellent beachfront location, a generally good level of facilities, and a number of charming and obliging staff, it is quite one of the worst maintained and managed hotels it has ever been our misfortune to stay at. Evidence of a crude penny-pinching approach is... more

This was our first visit to Mexico. We stayed at the all-inclusive Royal Hotel in Playa Del Carmen. The hotel was beautiful and the service was excellent. The rooms were very pretty and the views were incredible. The grounds were maintained, the restaurants had great variety and served delicious food and tasty wine! The best part of our trip was... more