My husband and I stayed at the Royal for our honeymoon from Nov 8th-18th and we had the most amazing time! Everything was absolutely top-notch. From the moment we arrived until the time we had to leave (sadly) we were treated like royalty by the wonderful staff. Our suite was gorgeous, exactly what you would want for your honeymoon! Beautifully... more

We were at The Royal for our honeymoon in September. Even though it was technically hurricane season, the weather stayed perfect the whole week. There was only one day when they shut down all water sports because of the waves, but the sky was still blue and not a rain drop in site. The moment we arrived, were spoiled and... more

From the time we checked in to the time we checked out, the employees at this hotel were the greatest people we've met. We visited on our honeymoon and were checked in away from the rest of the crowd and were treated to drinks before we even sat down. The room, which was ocean front, was amazing. It was always... more

Everything at the Royal was tremendous... all the employers were beyond friendly and professional, they always greeted you with a smile and never forgot your name. one block away from the famous 5th ave shopping the food was out of this world, from the variety to presentation to taste/flavor. The Entertainment staff kept things around the pool/beach a blast!! Their... more

The service was beyond our expectations. We were catered to constantly. The entertainment staff; Oscar, Fernanado, David, Adam,and Regina kept us busy and very well entertained. We arrived 20 minutes after the rain started and the rain continued until the day before we left. No sun,no problem. There was plenty to do. The room was spacious and very clean. The... more

My husband and I had an amazing stay at The Royal Playa del Carmen. It was more than we ever imagined. The staff, customer service, food, and rooms were impeccable. There was plenty to do from being active or just wanting to relax. It was the best place to stay...highly recommended! We will be back in the future! more

The Pros: There are 5 different Restaurant choices, which was great because we never really got sick of the food! Spice is the main buffet restaurant, which had enough variety to keep us satisfied for breakfast and lunch every day. The Spa was very small, and the massage was not the best (My husband went on 5th ave and got... more

Stayed again at The Royal Playa del Carmen Nov. 1-6th, 2009, and had a wonderful time. The service was excellent as always. The standout servce that we received from Alexis Fox (Beach Butler) was exceptional. There were 8 of us and Alexis attend our every need. I wish that every hotel would have service like this. Also the Pool area... more

We returned to this wonderful hotel in November for our third visit, this time celebrating our honeymoon. Same as during our previous stays everything was perfect. Because we recently got married, we were checked in by the Romance Concierge. The two girls working there (Veronique and Anna) truly make sure there is nothing left to chance. Special decoration of the... more