My husband and I spent a wonderful, relaxing, pampering week at the Royal September 13th to the 20th. We flew with Northwest Airlines and after arriving in Cancun, found our transportation and off we went. It was only about a 40 minute drive to the resort and after arriving, we were whisked off to see our concierge, Veronica. She was... more

Myself and my husband (34 & 47) booked a 2 week stay at the Royal based on the comments from Trip Advisor. From the moment we checked in, to the moment we left the hotel we received exceptional service from every member of staff. We selected a Royal ocean view room with our travel agent which allowed us to check... more

We stayed at the The Royal for Honeymoon and had a wonderful time. The location was great-most nights after dinner we would walk to the 5th Avenue-there was always a ton going on. The actual resort was very well upkept-very clean and the grounds were gorgeous. The pool areas were nice and the beach was pretty-rocky in some spots but... more

I'm not one to post reviews and personally think most of the time people complaining are just complainers in general and the real reviews are the five star reviews. That's what mine is!! The resort was recommeded by friends, so we took a chance and went for my 40th birthday. It could not have been better. We have absolutely no... more

Just got Back from my stay at the The Royal Playa del Carmen, it was very relaxing and pleasant experience and that was because the staff made that happen. They are all hard working and friendly and want to make your stay there the best that they can so kuddos to them. The hotel and view of the ocean was... more

This could be long but I have some good points to make for travellers NOT so experienced. I travelled alone, so keep this in perspective. I booked the basic room which was fantastic. The room was cleaned and checked 3 times per day with turndown service. I did not need the rope and slippers, or the IPOD stand etc etc.... more

The Royal Hotel definately lives up to its vision - Expect the Exceptional, it is indeed 'EXCEPTIONAL' We found the whole experience to be awesome - first class, all the staff throughout the hotel were very friendly, polite, helpful and spoke very good English - and the standard of service was excellent. We really enjoyed our time at the Royal... more

Just returned from a two week stay at the Royal Playa Del Carmen. Everything about the hotel is perfect! Couldn't have asked for anything better! Highly recommend it to anyone! more

We just returned from our week stay at The Royal. It was by far one of the nicest resorts we have ever stayed in. We booked our royal jr. ocean view suite online 2 days before we left and when we arrived, it was exactly how it looked online. The rooms are beautiful and very spacious. The bed was so... more