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The Royal Playa del Carmen

Avenida Constituyentes No 2 (formerly Royal Porto Real Resort) Playa del Carmen 77780 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Beachside all-suite resort with Mexican architecture located next to Gran Porto Real in downtown Playa del Carmen village.
Business Centre Fitness Centre Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: £287 $488 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 976 traveller reviews
  • What to Expect:
    • 4.5 based on 821 reviews Rooms
    • 4.5 based on 824 reviews Service
    • 4.5 based on 815 reviews Value
    • 5 based on 818 reviews Cleanliness
    • 4 based on 149 reviews Pool

Reviews of The Royal Playa del Carmen

( 11-20 of 981 )
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5 of 5 stars
Greensboro, NC
28 Sep 2008
3/3 found this review helpful

We booked through a travel agent for the first time ever, and were a little nervous because we didnt really know what we were getting into! We booked at the Gran Porto Real Resort in Playa Del Carmen, and arrived in high spirits! We learned on arrival that this hotel allowed kids and we decided to upgrade to their sister... more

28 Sep 2008
3/3 found this review helpful

My husband and I spent a wonderful, relaxing, pampering week at the Royal September 13th to the 20th. We flew with Northwest Airlines and after arriving in Cancun, found our transportation and off we went. It was only about a 40 minute drive to the resort and after arriving, we were whisked off to see our concierge, Veronica. She was... more

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5 of 5 stars
England
25 Sep 2008
8/8 found this review helpful

Myself and my husband (34 & 47) booked a 2 week stay at the Royal based on the comments from Trip Advisor. From the moment we checked in, to the moment we left the hotel we received exceptional service from every member of staff. We selected a Royal ocean view room with our travel agent which allowed us to check... more

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4 of 5 stars
Atlanta, GA
23 Sep 2008
2/3 found this review helpful

We stayed at the The Royal for Honeymoon and had a wonderful time. The location was great-most nights after dinner we would walk to the 5th Avenue-there was always a ton going on. The actual resort was very well upkept-very clean and the grounds were gorgeous. The pool areas were nice and the beach was pretty-rocky in some spots but... more

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5 of 5 stars
Carmel Indiana
22 Sep 2008
4/4 found this review helpful

I'm not one to post reviews and personally think most of the time people complaining are just complainers in general and the real reviews are the five star reviews. That's what mine is!! The resort was recommeded by friends, so we took a chance and went for my 40th birthday. It could not have been better. We have absolutely no... more

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4 of 5 stars
columbia,sc
22 Sep 2008
4/4 found this review helpful

Just got Back from my stay at the The Royal Playa del Carmen, it was very relaxing and pleasant experience and that was because the staff made that happen. They are all hard working and friendly and want to make your stay there the best that they can so kuddos to them. The hotel and view of the ocean was... more

21 Sep 2008
8/8 found this review helpful

This could be long but I have some good points to make for travellers NOT so experienced. I travelled alone, so keep this in perspective. I booked the basic room which was fantastic. The room was cleaned and checked 3 times per day with turndown service. I did not need the rope and slippers, or the IPOD stand etc etc.... more

20 Sep 2008
4/4 found this review helpful

The Royal Hotel definately lives up to its vision - Expect the Exceptional, it is indeed 'EXCEPTIONAL' We found the whole experience to be awesome - first class, all the staff throughout the hotel were very friendly, polite, helpful and spoke very good English - and the standard of service was excellent. We really enjoyed our time at the Royal... more

20 Sep 2008
3/6 found this review helpful

Just returned from a two week stay at the Royal Playa Del Carmen. Everything about the hotel is perfect! Couldn't have asked for anything better! Highly recommend it to anyone! more

19 Sep 2008
6/6 found this review helpful

We just returned from our week stay at The Royal. It was by far one of the nicest resorts we have ever stayed in. We booked our royal jr. ocean view suite online 2 days before we left and when we arrived, it was exactly how it looked online. The rooms are beautiful and very spacious. The bed was so... more

Reviews of The Royal Playa del Carmen

( 11-20 of 981 )
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The Royal Playa del Carmen Also Known As

Address: Avenida Constituyentes No 2 | (formerly Royal Porto Real Resort), Playa del Carmen 77780, Mexico