From bellboys EILBERTO and ERNESTO, to check-in, to room service, to beach servers, to all of the amenities, I was blown away. The number of resturants and the variety of foods was excellant, the most popular being Spice, because of the variety of FRESH foods. The special treatment we received as newlyweds was beyound belief. You must have the Diner... more

I had another fantastic stay at The Royal. Everything was perfect from our concierge, Alessandra Contino, to the entertainment team: Regina, Rosario, Fernando, Adan, Javier and Angelo do a great job and I especially enjoyed pilates class with Regina. A special mention to my favourite restaurant: the Chef's Plate. Rebeca, the maitre, and all her team of cooks and waiters,... more

My wife and I stayed at the Royal PDC for our honeymoon from June 24-29 and we had a great time! The little honeymoon package that they had was great- rose petals, champainge, cake, and jacuzzi were all prepared upon our arrival- it was great. The resort had a lot of different restaraunt offerings on site and off (They never... more

Just got back from the Royal (6/22-29, 2009) and I have to say this place was absolutely AMAZING! The staff was incredibly friendly and helpful. Customer Service folks back in the States should take a lesson from the staff at this excellent resort. The rooms are HUGE and very nice. The architectural columns inside and out make you feel like... more

My Boyfriend and I stayed at the Royal in Playa Del Carmen June 18-25. As soon as you arrive they try to make you as comfortable as possible. The rooms were awesome. Since it was our anniversary, they made special accommodations for us. The bed always had roses, with swans on the bed as well. We were welcomed with a... more

There is nothing but great things to say about the staff, rooms, food,beaches and the entire facilities. All employees do exceed your expectations. The resort is a place that we will return to. more

We found that travelling back to a resort we've already been to (and adored) was quite risky; how could it stay as perfect as the first and second time, considering the first time was 4 years ago? Well, not only was it as perfect, this 3rd trip was even better than the first 2 ! We've been to Cuba, DR,... more

My wife and I stayed at the Royal PDC for our honeymoon. We were immediately greeted by the concierge with champagne and cold towels. Everything was great!! the staff treated us like royalty. The food was exceptional, especially Asiana. The drinks were amazing, mango tangos, beer, etc. they are definitely not stingy with the liqour. I would highly recommend to... more

Loved it and one of the only hotels i would revisit even on a long stay.Although the hotel was memorable and fanstastic the people that work there are what you really miss when you leave. Special thanks to Rosario Alex and Fernando from the entertainment crew and Alexis,Vi and Vito from the Pool.You guys really capped off a great holiday... more