the perfect location to enjoy Player del Carmen's beach and 5th Ave. Truly central positioning to all amentities available. Superb staff such as Miguel ensure the stay is pleasant and guests are well catered for with day trip organisation or local recommendations for eating, site seeing etc. Extremely affordable and enjoyable stay more

Illusions' best qualities are its location - half block from a nice stretch of sandy beach - and its warm hospitality. This hotel was an easy stroll from the beach, where for about $6 per person we could rent beach chairs and umbrellas for the full day. The staff could not have been friendlier and someone was always available to... more

Recently stayed at the Illusion and was very pleased with the hotel. The staff was very accomodating and very friendly, especially the evening Front Desk Manager, Miguel. He bent over backwards to ensure everything was in order for our stay. Our room was extremely large, it had two queen size beds and still had plenty of room left over. The... more

I had stayed at the Boutique Hotel in May 2008. The Hotel was beautiful and in a great location! You are right in between the beach and 5th Ave where all the restaurants, bars and shopping is at. The beaches were just gorgoues and clean. The hotel staff were super friendly and very accomodating. The hotel rooms were very clean... more

This is the BEST hotel in Playa del Carmen!!! It is perfectly located - half a block from the beach and half a block to 5th Avenue, where all the shopping/dining is located. It is literally right in the middle of everything. You couldn't ask for a better place!!! All the staff members are the nicest people you can possibly... more

Just returned from an absolutley wonderful stay at the Illusion. (5/2-5/6/08) Both of us have been to Playa Del Carmen a few times in the past but have stayed at the larger, crowded "all-inclusive" resorts. We booked the Illusion on the internet. We originally had a Deluxe Balcony room (a very nice room ) but as soon as we saw... more

We stayed in a balcony room, streetside...and couldn't have had a better experience. We have been visiting Playa for ten years, and this is by far the best hotel! Very clean rooms, very kind staff, and the best value in town. Miguel, at the front desk welcomed us with a huge smile.. sent us to off the beaten path restaurants,... more

Seven of us stayed here in early April and really liked it. My husband, daughter and I had a luxury roon on the pool deck with a futon and king bed and found it very comfortable. Pool only good for cooling off but lovely sitting up there and looking out to sea while you have a drink. Noisy music some... more

I stayed in the illusion Boutique Hotel and loved it. The rooms were very clean with a great view of the ocean. The location was also very convenient, from the hotel anything that we needed was within short walking distance. The staff was extremely friendly and helpful. Not only were they very willing to accommodate guest's needs but they were... more