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All 186 Playa del Carmen hotels »

Acanto Boutique Hotel

4.0 of 5
16 St, between the beach and 5th Ave, Playa del Carmen 77710, Mexico
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15% off room rate
Ranked #43 of 186 hotels in Playa del Carmen
4.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    22
    9
    0
    1
    2
Date Rating
James B
Norman, Oklahoma
1 review
4 of 5 stars Reviewed 23 January 2012

A large group of my family just returned from the best vacation in years. Much of the enjoyment can be attributed to the Property and Staff of the Acanto Boutique Hotel/Condos. The suites, we had 2 and 3 bedroom units, were large, well decorated and furnished comfortably. As it has been newly renovated, a few minor gliches arose; but those... More

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Alexandra H
New York City, New York
1 review
5 of 5 stars Reviewed 23 January 2012

This hotel is a great place to stay for people of all ages. Located just off of 5th Ave, and just a few steps from the beach. As a family of 5, the 2 bed/2 bath was a perfect amount of space. Every single staff member was accommodating, friendly and more than willing to help us have a great stay... More

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emhh
Helsinki, Finland
2 reviews
3 helpful votes
1 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

According to Hotels.com and Acanto's own website, the hotel seems quite perfect. It is pricier than others but we were prepared to pay this, as we expected top service and an easy-going time in Playa del Carmen. We were terribly disappointed due to numerous issues, which piled up as an unsatisfactory experience. First, according to the reservation from Hotels.com we... More

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matthew craig, General Manager at Acanto Boutique Hotel, responded to this review
20 January 2012

This appears to be written by the same person where they mention they rely on Expedia or Hotels.com for information. it is always important to contact the hotel to confirm your reservation and policies for example this reviews mentions that meals or breakfast were to be included in the reservation, however as a boutique hotel with full kitchen in each... More

Justin D
New York, New York, United States
1 review
5 of 5 stars Reviewed 17 January 2012

A newly renovated hotel hotel, it is right in the heart of Playa, an all around fantastic location. Eventhough it is right off 5th, it is very quiet. Definitely a plus to have separate bedrooms too. The suites were very well appointed. I would absolutely consider staying there again. More

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Bien4youtoo
1 review
4 of 5 stars Reviewed 12 January 2012

I was very impressed with this condo hotel. I loved the layout and the outdoor courtyard, our room was very large and beautiful. It overlooked the courtyard and at night it is lit up by candlelight which made it very romantic. The shopping list service is a major plus. We had fresh fruit and all our favorites waiting for us... More

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David F
New York, New York, United States
1 review
4 of 5 stars Reviewed 11 January 2012

This Hotel is Beautiful- very relaxing- and the setup is perfect- steps from all restaurants and 2 blocks from beach-we had 2 rooms with 2 beds in each- had plenty of room- would def stay next year for the BPM again- although we didnt use it much- had a nice sundeck with jacuzzi More

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Yabby2000
1 review
5 of 5 stars Reviewed 10 January 2012

A fantastic choice. Had a wonderful stay there. Courteous and helpful staff right in the heart of playa. Clean new rooms and bath with very comfortable beds. Would 100% stay there again. More

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matthew craig, Owner at Acanto Boutique Hotel, responded to this review
12 January 2012

This is more like it, Brand new, comfortable pillow top beds, professional and personable staff ready to cater to every need, See you again soon More

MYB_VP
New London, Wisconsin
1 review
5 of 5 stars Reviewed 8 January 2012

What a great place to stay, beach club access, spa, shopping, entertainment and food right across the street and around every corner. Our accommodations were awesome with a full kitchen, 3 full baths, 3 bed rooms, our balcony looked over the pool. The staff was excellent they went over and above to make sure that we had everything we needed,... More

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xhibtz
florida
2 reviews
1 helpful vote
5 of 5 stars Reviewed 8 January 2012

Just got back from Christmas & New year getaway. My wife just can't stop talking to her friends and family about Acanto Boutique Hotel. This is our first trip since the their renovations. What can we say we thought is was great before it's even better. The location was great and the beach club and their discount cards for the... More

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Triptaker244
NY
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

The cosmetic appearance of our room was nice, new, etc, and the staff certainly try to be accommodating but there were many problems with our stay. We chose to stay here last minute after reading positive reviews online so we were quite surprised when we arrived here--> we found the place under construction, dusty and noisy and without a properly... More

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matthew craig, Owner at Acanto Boutique Hotel, responded to this review
9 January 2012

This is simply not true, this reviewer has been removed from this listing more than one time and continues to write about us, We believe this is a competitor , we dont know what Expedia promised but we always deliver a first class high end experience. We have a valet laundry service, we have private Jacuzzis and BBqs , swimming... More

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Acanto Boutique Hotel Also Known As

  • Hotel Acanto Boutique
Address: 16 St, between the beach and 5th Ave, Playa del Carmen 77710, Mexico

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