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Acanto Boutique Hotel & Suites

16 Street North, between 1st and 5th Avenue Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Nestled in the lovely beach town hamlet of Playa del Carmen, Acanto Hotel is right off 5th Avenue with it's elegant fine dining, stylish shopping... Nestled in the lovely beach town hamlet of Playa del Carmen, Acanto Hotel is right off 5th Avenue with it's elegant fine dining, stylish shopping, turquoise waters of the Caribbean and our famous white sandy beaches just steps away. Each Acanto Hotel Suite is resplendent in artistic decor with attention to detail, with central air conditioning, master bedroom, full kitchen, living-dining room and private patio. We offer a full complement of guest services, including Concierge, internet access, daily maid attention, linen service and currency exchange. Situated in the trendiest location within Playa del Carmen, Acanto Hotel & Suites offers outstanding rates. more » « less
No Business Centre No Fitness Centre Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates and Availability: £76 $135 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 147 traveller reviews
  • What to Expect:
    • 4 based on 110 reviews Rooms
    • 4 based on 107 reviews Service
    • 4 based on 106 reviews Value
    • 4.5 based on 110 reviews Cleanliness
    • 4 based on 24 reviews Pool

Reviews of Acanto Boutique Hotel & Suites

( 11-20 of 147 )
2 Jun 2008
0/2 found this review helpful

I would like to tell you we had a wonderful time in Playa de Carmen and a fantastic time at your hotel. From check-in to check-out everyone in your hotel was just wonderful. I am sorry to say I forget the gentleman at the front desk's name but he was fantastic. He recommended such wonderful restaurants in your City and... more

1 Jun 2008
0/2 found this review helpful

This has been my second visit to Acanto, and I must take my hat off that establishment it just keeps getting better, the renovations have been just breate taking and it has been brought up to a 5star status no for sure. I rested comfortably and the ammenities for me was outstanding which being so close to the beaches and... more

31 May 2008
1/3 found this review helpful

Acanto Boutique was the perfect home away from home. When there, I felt like I was on vacation, but the staff was so friendly they made me feel right at home. They were there at my every beckon call. The view in and around the hotel is amazing, especially at night. The hotel is in the perfect location. It is... more

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5 of 5 stars
Portland, Oregon
30 May 2008
1/3 found this review helpful

We just returned from our second stay at Acanto in Playa del Carmen and had a wonderful time. We enjoy this hotel because it is so comfortable. It makes us feel as if we have our own condo in the middle of paradise. The rooms are equipped with all of the amenities listed on the internet site. If you need... more

29 May 2008
1/1 found this review helpful

My wife and I drove to Acanto during our Yucatan tour. We had booked for one night. We were able to park right out the door which was great. The position was also good, but as soon as we walked in our mood changed. Here are the reasons. pool: small and dirty room: rather large, but musty and smelly, with... more

Management response from
matthew craig, owner

this is outrageous, first i do not recall anybody complaining about dirty furniture, second i would never get defensive. Our furniture is constantly maintained painted upgraded, we have thousand of happry guest and hundreds of positive and several recent positive reviews, Its a shame that somebody is doing this

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5 of 5 stars
florida
17 May 2008
1/3 found this review helpful

I've stayed at many boutique hotels. In looking for a new place to vacation someone told me about Acanto. They had just returned and said we would like it. Thet were 100% correct. We went for a week. It was everthing they said it would be and more. The greeting from the time you register until the time you leave... more

16 May 2008
1/3 found this review helpful

Excellent staff! We stayed for only 3 days. Wished it was longer! more

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5 of 5 stars
Houston
12 May 2008
1/2 found this review helpful

Finding the Acanto Hotel was a pure pleasure.. The place has just seven rooms around a private pool / courtyard and each of the rooms has a small kitchen with stove, refrigerator etc which is nice. Its half a block from the main shopping / restaurant / bar street in Playa and one and a half blocks from the beach... more

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2 of 5 stars
Greenville, South Carolina
8 May 2008
1/1 found this review helpful

We stayed in September 2007. This is our experience you can take it or leave but this is what we got from it! Yes the property is cute and has a good location and a nice pool with a fountain, but I wasn't sleeping outside so here it goes. For me personally and my husband it is nice when staying... more

Management response from
matthew craig, owner

I dont know what hotel they stayed at but ... our furniture is all the same kind and exactly as shown in the pictures, we have all new fresh towels and linens and we do not have Wall unit air conditioning. We change the linens and towels every day, and the rooms are cleaned everyday. So where does this fabrication...

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2 of 5 stars
Lugano, Switzerland
7 May 2008
2/4 found this review helpful

Check in was friendly and location is great. The pool is a joke, very small and dirty. Might as well put some fish in there and turn it into a pond. We walked into the room and the airconditioning was out of order, so after a few minutes they moved us to another room, down and up the stairs with... more

Management response from
matthew craig, owner

I happened to be there when these guests checked in. From the minute they arrived they complained about the long flight, the service at the airport and wouldnt you know the hotel just wasnt good enough. They even thought we were an all inclusive. So from that minute everything was a problem . We did move them to another room...

Reviews of Acanto Boutique Hotel & Suites

( 11-20 of 147 )
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Acanto Boutique Hotel & Suites Address

16 Street North, between 1st and 5th Avenue, Playa del Carmen 77710, Mexico