We were a couple in our 50's travel with another couple who are friends. We stayed in building 3 of the Grand Mayan and found the rooms to be very nice, spacious, and well appointed. Generally we found the buildings and rooms clean and well kept. Its about a 5-10 minute walk to everything on the property so the location... more

We stayed in the Grand Mayan condo's, they had two beautiful king size bedrooms with balconies, full size bathrooms in each room and a galley kitchen with granite countertops, an electric stove top and a small refrigerator. The living room was very clean and well decorated! The big issue with our group was the shuttle service, you are told that... more

Just Run!! when walking by any of the Grupo Mayan, Mayan Palace booths throughout Cancun. This place has the worst and rudest sharks ever for timeshare sales presentations. Our 90 minute presentation turned into almost 5 hours!! Partly our fault for not standing up and walking out, but everytime they moved us onto the next person "to give us our... more

The rooms and grounds of this resort are terrific, the pool is amazing and for the most part the staff is friendly and helpful, though they could lay off the time share pitch anytime they want - it gets annoying. The Grand Mayan clearly takes great efffort to make the property feel natural and they have accomplished this. A beach... more

I've been to the Grand Mayan twice now, and am booked to return in April 2010. I am completely in love with this place. The staff has been very friendly both times I've visited and has taken care of our needs satisfactorily. If you love pools, this place is for you. There are so many connected pool areas on about... more

We just got back from vacationing a week at the Grand Mayan Riviera in Cancun Mex. We had a two bedroom, which was excellent as we had our daughter with us (25 yrs old) and her boyfriend (who slept on the couch). The rooms were beautiful and sort of clean. When I washed the kitchen counter the towel was turned... more

The pools and cabanas were our favorite part of the resort. Ask for building 1 or 2 if you want to be closest to pools and restaurants. Oct. was an excellent time to vacation there, not busy, the temperature was around 90 and sunny every day. Bring some bugspray too, we got pretty bitten. We were having an excellent time... more

My wife and I went by ourselves the last week of September/11st week of October. It was only the two of us because another couple who had planned to go with us had backed out. We are Wyndham owners, so we only paid a $150 RCI exchange fee for seven nights in a VERY spacious and well-appointed room. We had... more

We were overwhelmed by how beautiful resort was. The level of service was excellent. We stayed at a near bldg. as a result of other trip advisors and that was a plus as the resrt was mammoth. Thought the food was great and not really too expensive. Disliked the pressure from the timeshare sales. It should not have been done... more