Our stay has been great- -we have 2 connecting rooms upstairs and it feels spacious enough for 5 of us to relax and have our own space. Beach has been great; food really good and the service and staff very warm, professional and helpful. You feel very safe tucked in to Mayakoba and we have gone into Playa del Carmen... More

I stayed at this resort the end of May and it is fantastic! It spans 45 acres of landscaped jungle with a freshwater lagoon meandering through it. I was in constant awe of all the flowering plants and trees with dozens of bird species calling throughout. It is so vast that the hotel provides constant free shuttles which are never... More

I brought my family down to celebrate a family wedding. Everything was, for the most part extraordinary. The food, the property, the service; all were fabulous. A couple of issues: After paying $1400 (not all inclusive) for golf, they did not have water on the golf course (actually they did, but at $5 per bottle, and paying $1400 to play... More

We had a great stay. The casitas were luxurious, romantic and private. The PGA course is stunning! The staff was very friendly and helpful. The restaurants around the property are conveniently located but are expensive. Playa del Carmen is 15 min cab ride.

We recently stayed at this beautiful resort for our honeymoon. We checked in and were pleasantly surprised that we were given one of their casitas-a small detached unit from the traditional hotel-nestled cosily within the beautiful property. The grounds are well kept, with lush vegetation, a winding canal filled with turtles, fish and local birds. The surrounding golf course is... More

We stayed 3 nights at the Fairmont and also at Banyan Tree (pls see my review there). First and foremost, join the Fairmont President Club (free) because you will get extra benefits, including better rates, free internet/wi-fi (very slow by the way), use of spa, late checkout, welcome chocolate dipped strawberries, etc. Having said that, we preferred the overall ambiance... More

This hotel, as others also say, is just pure luxury. What a pleasant stay I must say. And all thanks to Paulina for making it soo comfortable and all the front desk staff as well. Every part of this property is immaculate with very luxurious appointments. The bikes were nice (when you find them). The carts were very frequent and... More

This hotel is truly a luxury experience...the grounds are pretty amazing! From the moment of arrival the staff was SUPER friendly and accommodating. Rooms overlooking the lagoon are wonderful with super comfy beds, but be careful as boats do come by! Prices seemed on the higher side, but this is a luxury resort, so be prepared. STAFF is ready to... More

We booked Fairmont Mayakoba because we had great experience with the Fairmont hotel in Bermuda (staying at both South Hampton and Hamilton properties). Since we traveled with our 5-year-old, a more secluded and family-oriented hotel is more suitable. Fairmont Mayakoba is great for families-both my husband and I also enjoyed the 3-hr free time in the gym while my son... More