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Hotel Playa del Karma


Hotel class 3.0 of 5
Av. 15 norte Lte. 9 entre | Calle 12 y 14 “Colonia Centro, Playa del Carmen 77710, Mexico
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Reviews you can trust

93% Recommend
4.5 of 5 stars 253 reviews
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By trip type
All (253)
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5 of 5 stars
Tel Aviv
27 Oct 2009 | Trip type: Couples

we stayed in playa for 3 days in this hotel and we really loved it, the most friendly and helpfull staff we found in Mexico. the location isnt on the beach but very close to it and to the center. Recommended!!! more

Management response from
Cynthia Hernandez, Relaciones Publicas

Thank you so much for your comments , we appreciate the time you take to post a review. They motivate us to improve our services constantly. Our staff philosophy is to go beyond traveler expectation and make them feel like as comfortable as only home could be. Home is a hotel in Playa del Carmen like ours. We will be...

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5 of 5 stars
Syracuse
25 Oct 2009 | Trip type: Couples

If you are going to Playa del carmen for the "party time" spring break experience, this is NOT the hotel for you. But if you choose to stay in Playa del Carmen in a hotel just to relax, forget about the stresses of home and everything in general, you will definitely find your space here. My husband and I went... more

Management response from
Cynthia Hernandez, Relaciones Publicas

Dears. It was a pleasure to offer you our services in our Ethno boutique hotel in Playa del Carmen- Playa del Karma in fact , does not reflect the typical hotel where to spend spring break. Tranquility for us is a priority and we are glad we could transmit you the feeling of being in a relaxing hotel where our...

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5 of 5 stars
Florence
16 Oct 2009 | Trip type: Friends getaway

Who said you have to visit 5 stars places to find the best of the best? I had this unique opportunity of trying this small hotel while walking along the 15th Avenue and was immediately caught by the beauty of the small pool and garden. Rooms are stilish and though simple they express the true essence of a rural Mexican... more

Management response from
Cynthia Hernandez, Relaciones Publicas

We want to start with a Big Thank you for posting a review about us. All of them motivate us and contribute positively in our professional growth. We are very glad you choose Playa del Karma as your favorite hotel in Playa del Carmen. As you correctly mentioned, our Hotel is inpired in mayan villages with their typical palapas thatched...

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5 of 5 stars
Vancouver, BC
15 Oct 2009 | Trip type: Couples

My wife and I stayed at the Playa Del Karma in early October and both enjoyed the hotel immensely. Location: Excellent - if you haven't been to Playa before, I reccommend that you avoid staying on 5th Avenue where a lot of the hotels are located. It's the main drag, so with all the bars and restaurants it's loud and... more

Management response from
Cynthia Hernandez, Relaciones Publicas

We really appreciate your comment, the feedback about the services we offer and the completeness of the same. We are very satisfied that we could make you feel comfortable and that you could enjoy our Infinite Hospitality philosophy .In our Xperience Hotels , we try to make you feel like at home. All our services are thought with the main...

Great staff
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4 of 5 stars
Chicago
9 Oct 2009 | Trip type: Couples

This is not a fancy place but it has really nice staff. more

Management response from
Cynthia Hernandez, Relaciones Publicas

Dears, Thank you very much for posting a review , we are glad our staff made you feel home . Everyone here cultivates the constant ambition, desire and motivation of leaving their mark on our guest’s memories through quality, service innovation and focus on their unexpressed needs. We will be glad to see you again with us and demonstrate you...

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5 of 5 stars
Atlanta
26 Sep 2009 | Trip type: Couples

Second time in Playa in just over 6 months. My wife and I really wanted to go back and decided to try out this wonderful small hotel just off the 5th avenue. It has a magic atmosphere right from the start. Our room was like surrounded by the garden. Simple and detailed at the same time, definitely more than we... more

Management response from
Cynthia Hernandez, Relaciones Publicas

Comments like yours make us feel we are complying with our moral duty of transmitting you our sense of hospitality. In Playa del Karma we try to make a big difference with the services we offer, taking care of every detail or need our guests express with our personalized touch. Our concierge service is committed to make our guests fully...

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5 of 5 stars
Florida
31 Aug 2009 | Trip type: Couples

When my husband and I travel, we usually stay at big, impersonal "americancized" timeshares. This time, we wanted something more authentic. The Playa del Karma was so charming and we loved not having a tv or phone - we were able to "unplug" from reality and really enjoy our time together. This place is cute with the palapa roofs and... more

Management response from
Cynthia Hernandez, Relaciones Públicas

Thank you very much for all you have written in your comments. We appreciate every word from our guests. As you mentioned, our ethno boutique hotel draws its inspiration from the peculiar constructions that are found in the Mayan villages, with its typical ‘palapa’ thatched roofs and featuring comfortable hammocks. , We are very glad to have succeeded in transmitting...

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4 of 5 stars
NYC
24 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

I stayed at Playa del Karma for a long weekend with a group of friends. The service was fantastic, even before we got there. Karma Trails, their in-house concierge service made it so easy to make reservations and plan ahead. The rooms were very clean and spacious and the hammocks were amazing. The common amenities (the pool, the outdoor lounge... more

Management response from
Cynthia Hernandez, Relaciones Públicas

Dears, We really appreciate your comments, your feedback is very important to us because your satisfaction is our commitment . Our Xperience Hotels have a philosophy based in a simple expression that encompasses the fundament of our thoughts, whereby service and courtesy have neither boundaries nor structure. Your description of the property give us enormous prestige as well as the...

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5 of 5 stars
Saint Petersburg, Florida
23 Aug 2009 | Trip type: Couples

This place was a very pleasant surprise. Quiet, beautiful small garden with a pool in the middle. Extremely clean and well kept. Very friendly, helpful staff! Especially Cynthia Hernandez Martinez. Within walking distance to everything. Great authentic Mexican feel. more

Management response from
Cynthia Hernandez, Relaciones Públicas

We are very satisfied of gaining your confidence. Every comment from our guests motivate us and contribute to our professional growth. Thank you for describing our property with such words. Everyone of them are very motivating for us indeed. We will be glad to see you in our Xperience Hotels and we will be honored if you allow us pampering...

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4 of 5 stars
Washington
15 Aug 2009 | Trip type: Couples

We enjoyed our stay at the Playa del Karma. Both 5th Avenue and the beach are easily within walking distance. more

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Hotel Playa del Karma Also Known As

  • Playa Del Karma Hotel
  • Playa Del Karma Carmen
Address: Av. 15 norte Lte. 9 entre | Calle 12 y 14 “Colonia Centro, Playa del Carmen 77710, Mexico
Playa del Carmen hotels Hotel Playa del Karma
4.5/5.0
253