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BlueBay Grand Esmeralda


BlueBay Grand Esmeralda
Hotel class 5 of 5
Carretera Federal Chetumal- Puerto Juarez km 300, Playa del Carmen 77710, Mexico
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Traveller Reviews

[ Date ] [ Rating ]
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2 of 5 stars
Pennsylvania
4 Jul 2009 New

We stayed at BlueBay Grand Esmeralda from June 25, 2009 until July 3, 2009 and booked our trip in February 2009. We decided on this resort because of the price and the reviews on this website (which were good at the time). We started to get a little nervous before we left because the reviews were getting worse. We now... more

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4 of 5 stars
Manchester, United Kingdom
2 Jul 2009 New
2/4 found this review helpful

Me an my partner stayed at BBGE from 15 - 29 June our first impression of the resort was- gorgeous!! we had no major problem with checkin - i had requested via email direct to them for a kingsize bedroom which we checked when being given our room keys and so he had to re change the room as it... more

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5 of 5 stars
Omaha
30 Jun 2009 New
5/6 found this review helpful

I spent a week at the Blue Bay Grand Esmeralda on a "girls trip" with my best friend and our mothers. We went for rest and relaxation and rarely stayed up past eleven or midnight. I would recommend this resort to anyone traveling as a couple or with friends. I do not have children, so cannot comment on how it... more

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2 of 5 stars
Playa del Carmen, Mexico
29 Jun 2009 New
1/7 found this review helpful

I would like to think of myself as a person who will try and have a good time no matter what, but it was hard. It also may be a little unfair because the resort was only 30% occupied so half of the resort was closed. Only one restaurant was open during the day and it was open air. I... more

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1 of 5 stars
East Fallowfield PA
28 Jun 2009
3/9 found this review helpful

Below is a letter I wrote to the resort website which state all of our issues with this resort. I would read before you think of booking I would like to star off by saying that I am not one to usually complain about things or expect too much. I consider myself a very reasonable person which is why I... more

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3 of 5 stars
Missouri
25 Jun 2009
1/7 found this review helpful

We just returned from Bluebay. We were there from the 17th-23rd. My husband and I traveled with our daughters (17 and 20). I have to start by saying that I read many reviews before going on this trip, and was prepared for what this resort had to offer. I was also very hopeful that most of the reviews were just... more

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5 of 5 stars
Scotland
25 Jun 2009
6/6 found this review helpful

We stayed for 2 weeks at the Grand Esmerelda from the 5th-19th of June and the hotel was fab! Check in was done in 2 minutes had a golf cart to take us straight to our room with our luggage. Our room was in block 5 the room was perfect had chocolate covered strawberries and champagne on arrival the room... more

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2 of 5 stars
Missouri
17 Jun 2009
4/15 found this review helpful

My husband and I just got back today. After my experience at BBGE I'm not sure if I will ever go back to Mexico. The resort is beautiful, the food was good, and the girls that cleaned our room were very sweet. Service from the lobby and the bars were very poor. Everyone expected you to tip them every time... more

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5 of 5 stars
Manchester
17 Jun 2009
7/7 found this review helpful

We stayed at the BBGE from the 29th May-12th June! After a very long flight-9 1/2 hours, the check in was very quick, only took a couple of minutes! The bell boy took our cases+ we hopped onto a cart that took us to our room, make sure you have some change for the bell boy. We stayed in building... more

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4 of 5 stars
michigan
16 Jun 2009
5/7 found this review helpful

My sister and I stayed at the Blue Bay Grand Esmeralda from May 16-23rd. The hotel was only 15% full when we arrived which made for a wonderfully relaxing experience. No waiting for drinks, seats, kayaks, etc. No racing for your favorite beach chair, you could locate yourself whereever you wanted whenever you wanted. The service around the pool was... more

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