Be aware of this place!!! You will get what you pay for. The beach is absolutly garbage. The water isn't even blue or clear. It is a muddy brown. The bottom is all full of roots and rocks. You go up the coast 5 min and see what the real Riviera Maya water is supposed to look like. Having no... More

My daughter Kelly and my two teenage grandaughters spent an all inclusive week's holiday at your resort . I can't say enough nice words about the place . The staff was the best mannered help we could of ever asked for . They were ALL courteous to us , even to the lovely cleaning ladies ...there was one whose name... More

This review is a little late. We stayed here last May 2011 over memorial weekend. Traveling with 2 small children (10months & 2 year old). We have been traveling to Mexico (this area) for 10 years now (1-2x's yearly). This was our first Family resort. Since becoming parents we have now let them in on our love for Mexico. Before... More

Okay, where to start…. We returned from the BBGE on February 15th after spending a week there. We travelled with Nolitours and Air Transat. Our departure was delayed for an hour due to a change of planes but we arrived in Cancun around 11:30, after the usual line-ups for getting into Mexico and picking up our luggage, we headed straight... More

Things did not go all that well for my girlfriend and I. There were a number of circumstantial events that occurred and left a sour taste in our mouths. When we first arrived at the resort they separated us from our baggage which isn't ideal in my books. So since we figured the resort was ok we obliged with their... More

This is an excellent resort. I would definately recommend it. Everyone was happy, willing to help you , smiling & always pleasant. Our families whole experience at the BB was fantastic. Food amazing, as well as all drinks, not to mention the waitresses and waiters, who asked you continually if you wanted drinks, either by the pool or beach. Definately... More

Right folks! first things first,this is not a bad hotel by any means and what it is also not......... is FIVE STAR. The Bluebay has no wow moments,no points at which you think theres an exceptional attention to detail,an amazing plate of food or even top notch service.However lets not forget you aint paying top dollar to stay here and... More

The misses and I wanted to go all out on a decent holiday this year to Mexico as we wanted to go a few years ago but the swine flu epidemic put a stop to us going. We found the Blue Bay Grand Esmerelda for a good price and being the fact that it was a 5* resort we thought... More

Ok I am reviewing this hotel - the first one I have done, but thought it would be useful for others looking at booking this resort. Firstly do not listen to the weather reports, because it was predicted to rain everyday when we were due to visit (Feb 5th - 12th 2012). It rained for about 1 hour one day... More