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All 195 Playa del Carmen hotels

The Royal Haciendas

4.0 of 5
Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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Ranked #18 of 195 hotels in Playa del Carmen
Most recent review
5 of 5 stars Reviewed 19 June 2013
Steamer58 Arlington, Texas
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944 reviews from our community

Traveller rating
    654
    214
    53
    12
    11
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Families
409
 
Couples
319
 
Solo
10
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Arlington, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 June 2013 NEW

We just returned from our trip of 5 nights(All- Inclusive) at this wonderful resort and with some of the reviews in regards to food and some towards service negative, we found it much better than we expected. While the breakfast buffet was lacking, as a tip to those considering this resort, try room service for breakfast prior to the last... More

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fort myers, fl
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

Another great vacation at the Royal Hacienda! Been an owner since they were built several years ago & now own 2 weeks together in the same unit. Luxury!! The staff is great, housekeeping wonderful (always clean & Maria Delores was the best!), food good, pool bar friendly. Just finished a 3 weeks vacation there & can't wait till next year!

Was this review helpful? Yes 2
See 3 more reviews by FortMyers_Fl1 for Playa del Carmen
Tulsa
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 June 2013

We rented our 2 bedroom villa from an owner on www.vrbo.com so we didn't chose the All Inclusive option that others had. I am glad because we aren't AI people. We also paid a 1/4 for the villa from the owner vs. directly from the resort. We booked USA Transfers for roundtrip transportation to/from the airport for a total of... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 June 2013

I have been traveling to the Royal Resorts for 20+ years. I purchased at the Haciendas before they even broke ground, that's how happy we were with the Royal properties in Cancun. In the last 8 years we have seen the service decline at a steady pace. The staffing poolside has been reduced, you cannot easily exchange weeks - it... More

Was this review helpful? Yes 3
Livermore
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 June 2013

I just completed my three week Mexico vacation at The Royal Haciendas and really had a great time. My friends and I thoroughly enjoyed the resort. This resort is beautiful and the staff is wonderful. We were able to check in to our room early and get started with our vacation. The rooms are very nice and have a great... More

Was this review helpful? Yes 1
LA, Calif
Top Contributor
159 reviews 159 reviews
57 hotel reviews
Reviews in 67 cities Reviews in 67 cities
263 helpful votes 263 helpful votes
3 of 5 stars Reviewed 9 June 2013 via mobile

We have stayed here previously as a trade within the Royal Resorts and it became apparent that this resort no longer adheres to the excellence of the Royals. The resort is now all inclusive and an option for owners. This has severely affected the quality, portion size and service. The food is no better than a low grade buffet chain,... More

Was this review helpful? Yes 4
See 3 more reviews by tarzanldy for Playa del Carmen
Port Washington, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 June 2013

Let me start off by saying i am not a timeshare holder nor did i rent a room from a member, i booked through expedia. My girlfriend visited this property may 12th to the 18th. We arrived early and were able to check in aroun 11 which was great. We received a room on the top floor with a balcony... More

Was this review helpful? Yes 8
See 2 more reviews by enzo1981 for Playa del Carmen
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 June 2013

Although we had rain the first several days, there were still many things to do. Our beachfront villa was immaculate. It was so relaxing to sit on the patio watching the ocean while the kids built sand castles on the beach. It is the perfect place for a family vacation! We have a child with severe food allergies. The chefs... More

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Norfolk, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 June 2013

Love the proximity of the beach! Had a great view from our unit and walked by pretty pools to get to the beach. Staff is very friendly. Absolutely the cleanest place I have been ... the staff never rests. I participated in the aqua aerobics activity and several others that were run by the staff ... excellent. This is a... More

Was this review helpful? Yes 3
Green Bay, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

We own a timeshare at Royal Cancun and one here. We didn't know if we would like it because of its size compared to Royal Cancun but we love it! Its our first time we have gotten to stay here so we were very excited. Excellent food, staff etc. I would recommend this to anyone no age will be dissappointed.... More

Was this review helpful? Yes 1
 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool bar(34)
  • Time share(31)
  • Happy Hour(29)
  • Hot tub(29)
  • Free shuttle(26)
  • Very nice(22)
  • Personal concierge(15)
  • Cab ride(13)
  • Living room(12)
  • Great Place(10)

Additional Information about The Royal Haciendas

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Playa del Carmen
#11 Luxury Hotels in Playa del Carmen
#13 On the Beach Hotels in Playa del Carmen
#51 Romantic Hotels in Playa del Carmen
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Spacious and comfortable, the tastefully decorated and fully furnished two-bedroom, two-bathroom villas sleep up to six people and offer 1,613.07 square feet of living space for you and your family (Flexivilla 1,332.46 ft2 and Terrace & Balcony 280.61 ft2). ... more   less 
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
The Royal Haciendas Hotel
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Mexico/Riviera Maya - Playa Del Carmen

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