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Riviera Maya Suites


Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
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Reviews you can trust

97% Recommend
5.0 of 5 stars 39 reviews
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5 of 5 stars
Houston
7 Dec 2009

We booked a 2 bedroom based on favorable comments on Trip Advisor. We were not disappointed. Simona and staff very responsive, polite and helpful. The location is close to 5th street but a block or so away from the noise and activity. These are large units with great patios. A first or second floor unit may not have a somewhat... more

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5 of 5 stars
Reston, Virginia
3 Dec 2009 | Trip type: Family

Riviera Maya Suites is a wonderful condo hotel; perhaps one of the best we have ever stayed in. We rented 2 2-BR condos for our family and everything was perfect. The staff is professional, friendly and helpful, the facilites perfectly maintained and the location can't be beat. Security and privacy are tops. Access to the beach facilities at the ajoining... more

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5 of 5 stars
Golden, CO
1 Dec 2009 | Trip type: Family

We stayed in a second floor three bedroom condo at Riviera Maya Suites for a week leading up to Thanksgiving. We had high expectations for our stay because of the reviews on TripAdvisor, but everything exceeded our expectations. **CONDO** We had 4 adults and 2 kids (ages 4 and 7) on our trip and everyone loved the condo. There was... more

Management response from
RivieraMayaSuites, Reservations Manager

Dear Guest, On behalf of the Riviera Maya Suites Team, we wish to thank you immensely for taking time to write such a great and detailed review about our place. We are delighted to know that you have enjoyed your stay with us. Thank you very much for your comment about the illuminating situation around the pool, we changed the...

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5 of 5 stars
11 Oct 2009 | Trip type: Couples

My husband and I stayed there for our honeymoon and it was amazing. All inclusive which means food all day every day. The people were so nice. Right on the beach. Pools all around the hotel. Wonderful A/C in our suite. Best week of my life! more

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5 of 5 stars
Walnut Creek
9 Oct 2009 | Trip type: Family

The first thing to say is that Simona Humme (apartment manager) is a great hostess. Far before we arrived for our stay, Simona had responded to every email inquiry I sent about the apartment, the area, and things to do with children. She made our stay so easy! All other staff are professional and friendly. By end of the week,... more

Management response from
RivieraMayaSuites, Reservations Manager

Dear Value Guest, I wish to thank you very much for taking time to convey us your kind comments. We are very proud to receive so positive reviews from our guests, but at the same time, we never forget, that we need to improve our service continually to stay at the same or a better standard. We hope to welcome...

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5 of 5 stars
Bad Aussee
11 Aug 2009 | Trip type: Family

shortly after leaving RMS by the transfer bus RMS had arranged we were stopped by a pick up of the town authority as the bus of Cancun should not have been authorized to pick up passengers in Playa del Carmen. Endless negotiations started. Taxi community members, newspaper reporters appeared, a lot of mobile calls were made but nobody cared if... more

Management response from
RivieraMayaSuites, Reservations Manager

Dear Guest, Thank you very much for your comment on Trip Advisor. Please accept my apologies for the problem you had with the transportation from the Hotel to the airport. We verified the situation with the transportation agency, as they are a serious legal business with all authorization they need to offer their services and we have a long time...

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5 of 5 stars
Weesp
29 Jul 2009 | Trip type: Family

Riviera Maya Appartments has provided us an very nice and agreeable week in the Mexican sun. Our appartment was new, large, modern and equipped with everything we needed including wireless internet access. Located at a quiet spot in Playa del Carmen but with the famous 5th Avenue at three minutes walking.Beautiful tropical gardens and access to the neighbouring hotel and... more

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5 of 5 stars
Kansas City
4 Jul 2009 | Trip type: Family

We spent the last week of May at the Riviera Maya Suites and all we can say is that we loved it. The apartment is very nice and well equipped, full size kitchen with almost everything, laundry room with washer and dryer, underground parking garage, if you happen to have a rental car, very convenient. Ah… and those hammocks on... more

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5 of 5 stars
San Antonio, Texas
30 Jun 2009 | Trip type: Family

We debated between one of the all-inclusive hotels and the Riviera Maya Suites. I'm so glad we chose the Riviera Maya! Our suite was very nice, with good, clean appliances. The air conditioners were very efficient - we were always comfortable in our suite. The staff did a wonderful job, and the management was so helpful with advice, making reservations... more

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5 of 5 stars
Sugar Land
22 Jun 2009 | Trip type: Family

We went to Playa del Carmem just the week of June the 12th, to find this beautifully appointed, spacious and organized place just for ourselves, as we were the only ocupied apt. for 3 days! I've been to my fair share of self catering apartments, for fun and business and can say that this is so far the best I've... more

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Riviera Maya Suites Address

Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico