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Valentin Imperial Maya

Valentin Imperial Maya
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 8 of 154 hotels in Playa del Carmen
  • Address
    Carretera Federal 307 Chetumal Puerto Juarez
    Playa del Secreto
    Playa del Carmen 77710
    Mexico
Check Rates: £165 ($322) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 177 traveller reviews
  • What to Expect:
    • 4.5 based on 152 reviews Rooms
    • 4.5 based on 152 reviews Service
    • 4.5 based on 150 reviews Value
    • 4.5 based on 149 reviews Cleanliness
  • Recommended For:
    • 80% based on 162 reviews An Amazing Honeymoon
    • 60% based on 162 reviews Older Travellers
    • 10% based on 162 reviews Young Singles
    • 0% based on 162 reviews Families with Teenagers
    • 0% based on 162 reviews Families with Small Children

Reviews of Valentin Imperial Maya

( 1-10 of 177 )
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3 of 5 stars
austin, tx
16 May 2008
2/3 found this review helpful

This is a beautiful resort, the staff were great, the food was bordering on terrible with a couple exceptions. We were greeted by cool towels, and a glass of champagne. Staff were very helpful. Rooms were very clean, nice comfortable beds in our swim-up suite. The pool for the swim-up suites do not connect to the other pools, and for... more

16 May 2008
3/4 found this review helpful

A beautiful property and excellent food, BUT on second day of our arrival the electricity went out for 21 hours with no water other than swimming pools to flush toilet. We were reassured that all would be fixed several times and then finally we were all told to leave within 15 minues to pack our bags in the DARK with... more

15 May 2008
8/8 found this review helpful

We stayed at the Valentin Imperial Maya April 26 to May 5, 2008. I booked the trip with Apple Vacations by Cindy Rapley of Batavia Custom Travel in Batavia, Illinois. WORKERS: I would first like to thank the following workers of the Valentin for the service excellence and friendliness we received during our stay. Concierge's Martin, Omar and Jose; pool... more

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4 of 5 stars
Rhode Island
14 May 2008
9/9 found this review helpful

There are many great things about this resort, foremost being the stunning facilities and exceptional service. Every single staff member we encountered was super helpful and friendly. The grounds are immaculately kept, and everything is squeaky clean. Even the public bathrooms are to be admired! The only things that weren't quite 5 star (in my humble opinion) were the food... more

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5 of 5 stars
Uxbridge
13 May 2008
4/4 found this review helpful

My daughter and I spent a week in April at the Valentin Imperial and loved the resort. The resort, accommodations, restaurants were perfect just what we expected. The food was always delicious and the service attentive. We went to every restaurant for dinner and never waited more than 20 minutes to be seated. The breakfast buffet was really good, lots... more

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4 of 5 stars
columbia, sc
12 May 2008
6/10 found this review helpful

We had heard mixed reviews as well but were pleasantly surprised with our first resort experience. We had nothing to compare this resort to but found the overall experience to be very good and although the following review has some negative remarks, we felt the good outweighed the bad but felt the need to state the things we thought could... more

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3 of 5 stars
Richmond, VA
12 May 2008
5/11 found this review helpful

We just returned from a week at the Valetin. Overall, we had a good vacation, but would not return here. It's generally a nice place, but wasn't everything we were looking for. Here is a summary of our experience. What we LIKED: - The Service was incredible, best service and staff I've ever encountered at a resort. Didn't matter if... more

12 May 2008
2/2 found this review helpful

Valentin Imperial Mayan Apr. 26 - May 3 2008 Previous trips to area: Xpu-Ha (XPH), Iberostar Tucan (IBT). References to "others" refers to these properties. Booked 1 week at VIM through BookIt.com. Included some airfare rebate. No documents sent, all electronic. Flight US Airways. Left on time, staff cheerier than before. Flight left on time, 3.75 hours direct from Boston.... more

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4 of 5 stars
middletown,pa
10 May 2008
7/8 found this review helpful

My husband and I stayed at the valentin from April 28-May 5,we were a little worried reading some of the other reviews about the water and electric,but we had no problems. We got to the Valentin and recieved the warm towel and glass of champagne.we also recieved an upgrade to an ocean front suite,our room was beautiful,bldg 13 and was... more

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4 of 5 stars
Connecticut
9 May 2008
9/10 found this review helpful

We stayed at the VIM April 24 to May 1. We had been to Iberostar once, Secrets Capri 2x and Excellence Rivieira Maya 2x so we had a decent frame of reference on Adults Only all inclusives. All the prior reviews pretty much cover what you need to know. A few things that we used a comparison points. Didnt think... more

Reviews of Valentin Imperial Maya

( 1-10 of 177 )
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Valentin Imperial Maya Address

Carretera Federal 307 Chetumal Puerto Juarez | Playa del Secreto, Playa del Carmen 77710, Mexico