We stayed at the Valentin Maya Oct. 19th - 25th. What a wonderful vacation. This was our first trip to Mexico and I can't say enough about the resort. Everyone was friendly, accomodating and always had a smile. The staff could not do enough to ensure that your stay would be memorable. A special thanks to Myra, our wait person... more

This was my 5th stay at an all-inclusive resort in Mexico, all visits were annual visits during the first week in November. I guess we were just lucky in past years that the weather was great, but this year our luck ran out. It rained at least somewhat each day. I know the weather is beyond anyone's control, but this... more

AMAZING. Best AI we've ever been to. We have very high standards in lodging, service, food-- and we have traveled world-wide. The service was impeccable. BRING LOTS OF SINGLES, PLEASE. It makes all the difference in the world for these people that work so very hard and happily for you. Seriously, bring 100 ones. We loved and thank: Luisa our... more

My husband and I stayed from oct 14 to the 28 for our 10 year. This was our 4th trip to mexico,and by far the best! We had planned to do alot of things outside the resort as my husband gets bored, we went shopping in playa and cancun that was about it! The resort is amazing, and big we... more

I just want to start out saying we had a wonderful time here. The staff was extremely nice and helpful from the moment we arrived. The room was was comfortable and we had some kind of art on the bed almost every night. We always had a cool room when we were in it and a hot shower. We were... more

We stay @ VIM for 5 days and really enjoyed ourselves. The flight is never smooth but after arriving 4 hrs late we were greeted by a private transfer and whisked away to the hotel. Beautiful entry, cold glass of champange and towel and relatively quick check in. Erick was great and his english, minus an accent, was outstanding. When... more

Upon arrival we was greeted by the bellboys with a cold glass of Champagne and welcomed to the resort. We were escorted into the amazing lobby for our check in process. At the time all of the "check-in" tables were full. They sincerely appoogized that we were going to have to wait and offered to get us a pina colada... more

We are still at the Valentin for our last night and I'm writing from our Silver Suite. We were initially going to be placed on the first floor in Bldg 1 but asked to be placed on the second floor. We ended up getting an upgrade and were placed in Bldg 2 on the second floor. Great location- close to... more

Valentin Imperial Maya could be a top notch resort, but they need to step up the service and maintenance. We loved the beautiful public areas and pools. The food was wonderful. Loved the Italian and French restaurants. Our room included a huge jacuzzi which never worked. Some nights we had turn down service and some nights we didn't. One day... more