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Grand Riviera Princess


Hotel class 3.5 of 5
Punta Bete, Km. 296 carretera Chetumal, Playa del Carmen 77710, Mexico
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Reviews you can trust

67% Recommend
4.0 of 5 stars 792 reviews
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All (792)
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2 of 5 stars
Canada
25 Nov 2009 | Trip type: Family New
1/3 found this review helpful

We were at the Princess Nov 2-9 with our children. Only half the resort was open which made it pretty quiet. Our room was fine, we were placed on the third floor and with only a few elevators in our entire wing we had to climb the stairs to our room, not a big deal but thought I'd mention it.... more

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3 of 5 stars
Red Deer Alberta
23 Nov 2009 New
5/5 found this review helpful

We just got married at the Grand Sunset Riviera Princess last week (November 16, 2009). Sandra was our wedding coordinator, and we traveled through Transat. I highly suggest travelling through transat - they have a rep on location (Jelena) and she is excellent. I lost my passport and she helped me out so much in dealing with this, and handled... more

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2 of 5 stars
Canada
22 Nov 2009 | Trip type: Family New
2/7 found this review helpful

I just got home from one week at this resort in the platinum suites, WHAT A MISTAKE GOING HERE, I have stayed in mexico all inclusive before and this was a joke. It looks nice on the out side but is poorly run.The worst part was having our in room safe broke into and $100 taken by the workers at... more

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4 of 5 stars
St Thoams
22 Nov 2009 | Trip type: Friends getaway New
3/4 found this review helpful

My wife and I and 4 friends spent a Great week Nov 7-14 here and we all loved it sure there were some lines for this and that but your on Holidays whats the hurry. The buffett meet all our needs and yes it alot the same but there is every type of food there surely the people who complained... more

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3 of 5 stars
manchester
22 Nov 2009 | Trip type: Family New
1/4 found this review helpful

this hotel is rated as a 5* but as far as service and food wise it is nowhere near a 5*. i have just returned from staying here for two weeks, was there for a family wedding, the appearance of the hotel and its grounds are faultless, but the service was poor the food in the buffett bars was a... more

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5 of 5 stars
Surrey, BC
22 Nov 2009 | Trip type: Couples New
1/2 found this review helpful

My boyfriend and I stayed at this resort for a week we will not soon forget. The resort grounds are well manicured, really well taken care of. Our room was clean, spacious and the staff were very delightful, personable and friendly and didn't serve you based on how well you tipped or if you tipped at all. The only thing... more

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3 of 5 stars
Houston,TX
21 Nov 2009 | Trip type: Family New
2/3 found this review helpful

My husband and I stayed with a group of 5 other adults at Grand Riviera Princess from Oct 31-Nov 7. There were only minimal lines during check-in and were pleasantly surprised to find out that our 4 booked rooms were all in the same block. We booked swim-up suites which we were happy we booked. Would have rather had the... more

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5 of 5 stars
Dundas
20 Nov 2009 | Trip type: Couples New
2/3 found this review helpful

The riviera princess gave us a great, relaxed week of fun in the sun! Dont know if it was our package or not, but we were allowed an a la carte every nite. the steak house Le Fleur was so good that we did it twice! i read a review on here about the steak/filet at this restaurant that raved... more

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4 of 5 stars
Calgary
18 Nov 2009 | Trip type: Family
2/5 found this review helpful

The Good: The rooms were clean with comfy beds, awesome shower, twin sinks, whirlpool tubs. Lots of good food to choose from at the buffets. Probably the best buffet of any of the all inclusive resorts I've been to. Amazing property and grounds, good drinks with lots of top shelf brands to choose from at no extra charge. Nightly entertainment... more

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1 of 5 stars
elcasero
17 Nov 2009 | Trip type: Family
2/6 found this review helpful

Get ready to walk a lot for this hotel. Not good if you are traveling with kids. The beach is very rocky in the water. Bring you water shoes. Note the dead bolt locks on the doors are useless, they will open if a key is scanned. Someone from staff broke into our room (with a key of course), they... more

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Grand Riviera Princess Also Known As

  • Grand Riviera Princess Hotel
Address: Punta Bete, Km. 296 carretera Chetumal, Playa del Carmen 77710, Mexico