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Grand Sunset Princess

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Punta Bete, Km. 296 carretera Chetumal Puerto Juárez Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 558 traveller reviews
  • What to Expect:
    • 4 based on 527 reviews Rooms
    • 3.5 based on 523 reviews Service
    • 3.5 based on 516 reviews Value
    • 4 based on 527 reviews Cleanliness

Reviews of Grand Sunset Princess

( 1-10 of 565 )
10 Oct 2008
2/2 found this review helpful

We vacationed at the GSP from September 12-18. We are a married couple in our early 30’s. I’m glad to say we had a great time. If you read these reviews I am sure you are confused and maybe worried about your upcoming trip. Upcoming rant: Please know this is not a 5 star resort; are there travel agents and... more

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1 of 5 stars
Charleston, South Carolina
9 Oct 2008
3/12 found this review helpful

We chose the Sunset Princess for our honeymoon location. I along with everyone else out there read all the reviews for this hotel but still decided to take a chance. What a mistake!!!! On the second day there a maid came into our room after the room was already cleaned, picked the lock on our suitcase and stole $2,000 dollars... more

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5 of 5 stars
Edmonton
7 Oct 2008
10/11 found this review helpful

We were a group of 7 people from 19 - 54yrs. old. I was a little concerned about staying at the resort due to the negative reviews that I read. First let me address some of the complaints that I have read before from other travellers and put my views on things. 1. SLIPPERY MARBLE FLOORS WHEN WET: Well yes... more

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2 of 5 stars
butler pa
6 Oct 2008
3/11 found this review helpful

after reading all the negative reviews, I had also read a few good ones, so I was ready to give the resort a chance. But what was supposed to be a celebration for my 29th wedding anniversary turned into a nightmare. First of all it rained most of the time, which the resort can not be held accountable for, but... more

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2 of 5 stars
Pennsylvania
5 Oct 2008
1/6 found this review helpful

The resort is beutiful but please, watch your step. The floors are marble and when they get wet, it's ice. My wife fell and hurt her ankle and wrist. They will send to whatever hospital (a private one in this case) and they didn't accept our travel insurance nor my employment insurance. Word to the wise, try not to get... more

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5 of 5 stars
Charlottetown PE
5 Oct 2008
9/10 found this review helpful

This review is for our May 2008 vacation and this is the first time I have written a review and I feel compelled to do so. We went with Sunwing to this resort and enjoyed our vacation so much we have already booked to return May 2009. Resort: Very impressive and beautiful. We loved the spaciousness and did not find... more

4 Oct 2008
6/7 found this review helpful

We went , a group of 4 adults for my 40th birthday. We booked it through Itravel 5 months ahead and got an excellent deal. Flight was with Sunwing, was on time and efficient! we were at the resort after about a 45 mintue bus ride, check in was chaotic but they didnt seem to have enough staff on the... more

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3 of 5 stars
Illinois
2 Oct 2008
7/11 found this review helpful

Let me start by saying, the resort is HUGE. The staff was very friendly and helpful. The rooms were not fancy and a tad outdated (Jr Deluxe Suite) but when you're on vacation how much time do you really spend in the room anyway? The entire resort is POOLS - which was to our advantage, especically since we went during... more

29 Sep 2008
6/9 found this review helpful

Me and my family stayed at the Grand Riviera Princess in August 2008, we took our son he spent his 2nd birthday there which was great. He had a cake delivered on behalf of the hotel and when we ate at a restaurant he had another cake there and all the waiters came and sang, he was a bit scared... more

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4 of 5 stars
spalding,lincolnshire
29 Sep 2008
8/10 found this review helpful

Ok heres my 10 pence worth, i read this site for months before we were about to go, we booked through first choice to go to the grand riviera princess, Quite rightly when we arrived we found that princess has closed the hotel due to the amount of thefts and we were automatically booked into the sunset, Horahh for princess... more

Reviews of Grand Sunset Princess

( 1-10 of 565 )
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Grand Sunset Princess Also Known As

Address: Punta Bete, Km. 296 carretera Chetumal | Puerto Juárez, Playa del Carmen 77710, Mexico