The hotel was great, the staff was great. The only problem is that when it rains all the hallways are wet and the tarantulas come out to play. more

Gorgeous huge resort, floor to ceiling marble. Tons of swimming pools including numerous child pools. Easy access to ocean. Marble floor was very slippery, my kids fell more than once. Four buffet restaurants with a good selection of food, lots of it deep fried. TOns of a la cartes and no limit on how many you could visit during our... more

We just returned from a fantastic week at the Sunset. We stayed at the resort last year in a jr deluxe suite on the Riviera side and absolutely loved the place. So this year we decided to “go for it” and upgrade to the Laguna Villa suite, as the quiet adult only area appealed to us, as did having the... more

My husband and I recently got married at The Grand Sunset Princess. We brought along thirty family and friends. Everyone, ages 12 to 75 had a great time. All of our guests said it was the nicest and largest resort they had ever been to. The only complaint was that it was a little too big. Our grandparents struggled a... more

My wife and I along with 2 other couples stayed at this resort the first week in November and had a wonderful time. All the bad reviews had us worried but it ended up being a wonderful trip. The staff was very friendly and helpful. We did tip quite a bit but I can tell you this went a long... more

The place was fantastic! I have traveled quite a bit and this is in the top 3. The hotel was very clan an spacious. Many restaurants to pick from with great food the only one in my opinion that was alittle week was the french/swiss one. Lots of pools, the drinks were great. I tipped alittle only in my room... more

We just got back from out trip. My husband and I celebrated our 10th year anniversary and we evern took our 5 and 7 year old girls with us. I have to say after reading a lot of reviews and 25% rate of disatisfations, we were a little worried that we chose the wrong place. But let me tell you,... more

First of all let me just tell you that we had a great time at this resort not complaints at service was amazing and super friendly, clean and more than expected. Don't s Definetely a Dont" do not buy or eat any where without previuosly asking what the exchange rate is, the official exchange it is about P13.5 pesos local... more

From the minute we arrived, we weren't properly greeted. We were polite and smiled the entired time but received bad service. We made sure we tipped everyone! But the bad service continued. We were told by a woman at the front desk that unless we booked "Platinum" we wouldn't receive good service. They put us in the wrong room 3... more