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Hotel El-Crucero


Cancun, Tulum 77780, Mexico

Reviews you can trust

58% Recommend
3.0 of 5 stars 58 reviews
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By trip type
All (58)
[ Date ] [ Rating ]
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4 of 5 stars
Germany; Kaufering
24 Nov 2009 | Trip type: Solo travel

I have been staying already a couple of days in this place and as I am keen on getting acceptable value for my money I think this is a place worth to reccomend: The Staff and the owners are very friendly and open minded, there is a busy road nearby but it has also the ADO busstation in front, the... more

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5 of 5 stars
Dallas, Texas
5 Oct 2009 | Trip type: Couples

I am not sure what the people who wrote the sour reviews experienced, but I can say that this place is one of the most amazing places i have ever stayed. The staff was amazing. Our room was cleaned every day. Beautiful, natural grounds. The best bar in Tulum. The owner even sat with us at the bar several times... more

Management response from
markcrucero, owner

Thank you very much. We are very happy we made your stay a good one! Most people do appreciate what we have to offer and the personal care and hard work by the staff to make things right. It is the beautiful mix of our guests and staff interaction that make Crucero a hidden gem in the middle of a...

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1 of 5 stars
Sweden
24 Sep 2009 | Trip type: Couples

Me and my girlfriend stayed at El Crucero for three days and it is by far the worst place I have ever stayed at and I have travelled a lot! Dirty rooms, dirty beds, bad staff, bad service, horrible prices compared to what you get, no door to the toilet!!!!!, no toilet paper... My suggestion is to NEVER EVER stay... more

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1 of 5 stars
Denmark
12 Jul 2009 | Trip type: Family
0/1 found this review helpful

This page it made to show the truth about hotel El Crucero in Tulum in Mexico near the Crucero Ruinas. - There is not wireless internet in the rooms as they write on their homepage. - There is 1.71 km to the beach. - It is placed in musquito hell. - It is nothing like the pictures in their homepage.... more

Management response from
markcrucero, owner

Here are my answers to your review, Reviews are subjective but this one is not even on the mark. I will take the questions as you have written them. Also The pictures that were submitted are of the public toilet that all of the local taxi drivers and people getting off the bus stop use. It is a chore to...

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5 of 5 stars
breckenridge
26 May 2009 | Trip type: Friends getaway

this little hotel is a 10 minute walk from the ruins and the beach, its price is extremly inexpensive. it has a little bar attached and the staff is so friendly they made us feel like we were family! more

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1 of 5 stars
Isle of Man
12 May 2009 | Trip type: Friends getaway
1/1 found this review helpful

This hotel is set in pleasant gardens and is very convenient for the Tulum ruins and transport to the town. We did not find it particularly noisy but we were staying at a quiet time of year. It has a good bar/restaurant with friendly, helpful staff but those are the only things to recommend it. We had paid a deposit... more

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1 of 5 stars
Sayulita
24 Apr 2009 | Trip type: Solo travel
1/1 found this review helpful

If your into smelling diesel fumes all nite and you do not mind the extreme drinking owner breathing on you and lax service along with stains on your clean sheets{brought my ultravilet light} then you are home. Next time I'll sleep on the beach befor I'll sleep there. more

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4 of 5 stars
England
6 Apr 2009 | Trip type: Solo travel
1/1 found this review helpful

I've just stayed here for 2 weeks and I can't wait to go back! It's noisy (next to the main road) so bring earplugs, but it'd be hard to find a friendlier or cleaner place. The beach is 20 minutes (pleasant) walk away, and El Crucero is handy for everything else. The colectivos and main buses stop right outside, and... more

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3 of 5 stars
San Francisco, California
20 Feb 2009 | Trip type: Couples
1/1 found this review helpful

I found El Crucero to be adequate. It's considerably cheaper than many other places to stay in Tulum, and so for the money, I found the place decent. However, I was not as in love with it as some of the other reviews I've read. The bathroom was by no means clean, the room was simple but charmless, and the... more

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3 of 5 stars
Norway
20 Feb 2009 | Trip type: Couples
1/1 found this review helpful

El Crucero are really a hotel, restaurant, shop and bus-stop close to the highway to Tulum, and on the road to the ruins. We stayed here for one night in January. We had the largest room, in the backyard. We choosed one of the rooms away from the road, to avoid some noise. But, we didtn't had to bother about... more

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Hotel El-Crucero Also Known As

  • El Crucero Hotel Tulum
  • Hotel El Crucero
Address: Cancun, Tulum 77780, Mexico