I give this resort very low marks in almost everything. It certainly does not deserve the six golden apple rating it has. I have to wonder who they paid off to get this rating. The “deluxe ocean view rooms” we had were so bad that nobody should have to stay in them. They didn’t just have a little musty smell,... more

I read the reviews before I went on vacation and found them helpful...so I thought I would return the favor. A little background - this was my third trip to the Riviera Maya in Mexico - have stayed previously at Baha Principe Tulum, Secrets Excellence...also have stayed at the RIU Palace in the Dominican. My wife and I are in... more

I am a very experienced traveler throughout the world and Mexico. - rooms not kept in good mechanical condition. Read: no sleep, changed rooms several times over the week long stay, huge inconvenience. - heavy finger-pointing and no accountability on room issues, even blamed my wife and myself for 'only focusing on the negative'. Forget poor A/C, light bulbs out... more

Thanks to Liset, my fiancé and I had a beautiful wedding at Dreams. There was only a small group of us (11 total) and they really did a great job of making everything look and feel wonderful. I wish I could say that the rest of the hotel held up to such standards. I had read hundreds of reviews of... more

Overall, our stay was just okay. We loved the cabanas and the pools, and the food was very good. However, there were a few things that I didn't like. First of all, the housekeeping was really inconsistent. During the day, there was only one day when we had the "Do Not Disturb" tag on the door, but the room was... more

I stayed here for a week March 2008 with a friend for girls getaway. I've stayed up to 4.5 stars hotel many times in Mexico, DR, and Cuba before but can certainly appreciate the 5 stars. The property is fairy large and immaculate and you can hear soft jazz music on the grounds which are softly lit at night. I... more

We went to the Dreams Tulum Resort & Spa for our honeymoon for 2 weeks in June (11th - 24th) and it was just the best experience ever and we enjoyed every second of it. The hotel is beautiful, and the staff are extremly friendly and chatty. You can have your choice of staying by the beach or pools -... more

We were at Dreams Tulum for a vacation 6/12/08 - 6/17/08 and absolutely loved it. Check in was quick and complete with champagne. The entertainment staff works very hard to make sure you have a great time. They take time to get to know you. The food was good and you have a variety of restaurants to choose from. Its... more

My husband and I just returned from Dreams Tulum. We felt that the resort overall was very pretty but not up to the standard that we were expecting. The room was pretty but somewhat outdated. The room seemed clean however there was an overpowering musty/moldy smell. We couldn't exactly figure out where it was coming from. We were also on... more