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Dreams Tulum Resort & Spa


Hotel class 4.0 of 5
Riviera Maya Km 234, Quintana Roo | (formerly Sunscape Tulum), Tulum 77780, Mexico
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Reviews you can trust

76% Recommend
4.0 of 5 stars 965 reviews
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3 of 5 stars
colorado
4 Nov 2009 | Trip type: Family New

We stayed for a week in July. We had a junior suite. We were suppose to have an ocean view with 2 beds. We received a semi ocean view with a king bed. Not gonna work when you have 3 people in the room. Keep in mind I had emailed the hotel prior to our stay. There solution was to... more

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5 of 5 stars
North Carolina
29 Oct 2009 | Trip type: Couples
3/3 found this review helpful

My husband and I took a 7-day honeymoon to Dreams Tulum in early October. It was my third visit there (first time was in 2003 when it was still Sunscape) and I was pleased to see that they have made some wise changes since our last trip in 2007. All the doors to the Dreams suites are enclosed now, instead... more

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2 of 5 stars
Denver
26 Oct 2009 | Trip type: Family
1/5 found this review helpful

Hello, We visited Dreams Tulum last week from Oct. 16-23rd. While we had a good time we were disappointed on several accounts. our room was a junior suite with ocean view BUT we had to listen to the boom, boom of the disco everynight. Not very relaxing. Our room had a light bulb out and drawer nob missing. Had to... more

Management response from
qdreams, Quality & Control

Dreams Tulum Resort & Spa appreciate all comment post on TripAdvisor, we know that this is the best way to improve our service and give our guests the best vacation experience. Our Front Desk staff is readily available 24 hour for room accommodation, if there is a reason for not enjoying your room our staff will do everything to make...

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4 of 5 stars
russdpipes
23 Oct 2009 | Trip type: Couples
4/4 found this review helpful

I recently spent 10 days at dreams tulum on my honeymoon with of course you guessed.... my wife. We had a fun time there and the resort is a pretty nice place, and we had a great time. A lot of the reviews on here a very small details people complain about, that they are just looking for something to... more

Amazing
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5 of 5 stars
Indiana USA
22 Oct 2009 | Trip type: Family
4/4 found this review helpful

My sister recently got married here on the beach. They had their reception on the beach also! A destination wedding is the thing to do. This is the place to get married. It was a beautiful wedding with a family vacation all in one. There were a total of 53 people in our group. This place is beautiful, very friendly,... more

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1 of 5 stars
San Francisco, California
20 Oct 2009 | Trip type: Couples
1/6 found this review helpful

Management is unprofessional. I booked my stay through Expedia. I did not receive what Expedia charged me for because Dreams management said that they did not offer packages they way it read on my itinerary. They would NOT honor it. They tried to get me to pay for items again (views, internet access). Management blamed the errors on Expedia. A... more

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4 of 5 stars
Columbus, OH
20 Oct 2009 | Trip type: Family
1/1 found this review helpful

A large group of family and friends (15 in all) stayed at this beautiful resort where my step-son's wedding took place. Our rooms were larger than expected, very clean and tastefully decorated. We stayed in a garden room and the area was always quiet and peaceful with gardens all around filled with unique birds and flowers. The food was tasty... more

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5 of 5 stars
Pittsburgh, Pennsylvania
19 Oct 2009 | Trip type: Couples
2/2 found this review helpful

My husband and I returned to this resort after having stayed there 4 years ago for our honeymoon (it was Sunscape Tulum then). We had a wonderful time on our honeymoon and were very excited to return. It is still absolutely beautiful and they have added so many new buildings. There are wonderful things about this resort and a few... more

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4 of 5 stars
London, UK
19 Oct 2009 | Trip type: Couples
0/2 found this review helpful

I know this post is somewhat out of data but if you read on you will see why… The resort is beautiful the staff are happy and attentive. The beech is lovely and cleaned every morning. We had a problem with the first room we were given and they happily moved us to a first floor suite, fyi we were... more

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4 of 5 stars
Indiana
18 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Dreams Tulum is a wonderful resort if you are looking to get away from the standard tourist traps in Mexico. The suites are wonderful and very well maintained. We did have a problem with out shower draining, however the maintence staff came right over and fixed it with no problems afterwards. Dreams has 6 dinner restaurants (asian, sushi, itallian, french,... more

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Dreams Tulum Resort & Spa Also Known As

  • Dreams Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Resort Spa
  • Dreams Tulum Resort
  • Dreams Tulum Riviera Maya
  • Dreams Resort Tulum
  • Dreams Tulum Mexico
  • Sunscape Tulum
  • Dreams Resort Spa Tulum
Address: Riviera Maya Km 234, Quintana Roo | (formerly Sunscape Tulum), Tulum 77780, Mexico