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Dreams Tulum Resort & Spa

Carretera Chetumal Puerto Juárez Km. 236, Tulum 77760 Mexico
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Traveller (9236)
Pool & Beach (2120)
Dining (600)

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About

#1 of 3 all-inclusives in Tulum
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Hidden among acres of tropical gardens and jungle along a sugary white sand beach, Dreams Tulum Resort & Spa is located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with upscale contemporary design. All 432 guest rooms and suites offer a private and furnished terrace or balcony, marble bathrooms, daily refreshed mini-bar and room service. Dreams Tulum also offers a secluded adults-only section with quiet and romantic suites. Swim out suites are also available for direct access to a pool. The resort is not only beautiful on the utside, but also within. As the founders of the Tulum Foundation, this ecofriendly resort promotes education, culture and conservation. Through programs such as scholarships for employee’s children and supporting the preservation of the endangered sea turtle, Dreams Tulum makes a positive impact in its community. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. Guests can visit the on-site water sports center for snorkeling, diving, kayaking and more. Dreams Tulum guests also receive discounted greens fees at the nearby Riviera Maya Golf Club. The Mayan-themed Explorer’s Club for Kids offers supervised fun for ages 3 – 12 with a brand-new state-of-the-art Water Park playground, including 6 waterslides, 2 buckets and an outdoor wet play area. For ages 13 – 17, there’s the Core Zone Teens club with video games and more. A stay at Dreams Tulum is not complete without experiencing the Dreams Spa by Pevonia®. Surrounded and inspired by nature and Mayan culture, guests can find rejuvenation through therapeutic spa treatments. Guests can make their own spa products from local plants and herbs at the Spa Pantry – then take it back to a jungle cabin for a relaxing treatment. Once completely relaxed and refreshed, there’s delicious, gourmet dining and unlimited top-shelf spirits, wine, beer and crafted cocktails. Taste the authenticity in the flavors of Mexico with a weekly street-food set-up in the Mexican Plaza all while being entertained with traditional dance, costume and song that showcase the country’s heritage. Plus, reservations and wristbands are never required, and room service is available at no extra cost. Every night at Dreams Tulum is full of activities, entertainment and fun. With food festivals, mariachi bands, and beach bars – guests can enjoy themselves until the sun comes up.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Patio
Table tennis
Waterslide
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Dining area
Minibar
Flatscreen TV
Bathrobes
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
9,790Reviews1,249Q+A100Room tips

Reviews
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Getaway09654826036 wrote a review Yesterday
3 contributions
resort was beautiful, rooms spacious, though A/C acted funny (bit too cold in one room, not quite cold enough in another). The pool was a nice temp, just cool enough to be refreshing. Swim up bar often had a wait but Victor was awesome there. Food overall was good and we generally did not have to wait even though we were a group of 6, sometimes 7. We especially liked the tacos at El Patio Restaurant. There another Victor was also amazing, making some extra special spice margaritas for us. Biggest drawback was the beach - very rocky in the water so hard to enjoy.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
Room Tip: bring water shoes for rocky ocean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sherpa41753820870 wrote a review Yesterday
3 contributions
We enjoyed our stay at Dreams. Food was excellent, service was tops, the beach was a good size and staff tried hard to remove the seaweed that came in every day. It is nice they have an activities pool and an adult pool.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Natalie wrote a review 17 Mar
Windsor, Colorado5 contributions
This resort is very dated. We walked into our swim out room and the window shingles between the room and the bathroom fell off the latches and into the floor. My son balanced the shingles between the walls and maintenance never came to fix it. Not for 8 days. While we were there, the toilet backed up twice, the phone stopped working, and the tablet in the room never worked. No maintenance ever came, except for the toilet. Lol Two pools, both next to each other, were it. One didn’t have any stairs to get in and the other combined the swim up bar with the kids section. Weird. Restaurants were often closed, so you were limited in food. Whatever you do, don’t order a steak at this resort. My son tried twice and both times, it was not even edible. Lots of people complained about the AC, but we didn’t have any issues. The swimout was nice. Room service for breakfast was our favorite
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tamark252022 wrote a review 17 Mar
2 contributions1 helpful vote
We love Dreams Tulum. We've been back 6 times (and have been to other Dreams resorts as well) but this one is by FAR our favorite. We love the expanse of the grounds, food, staff, and it is not ultra modern and we like that!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lady wrote a review 17 Mar
New York City, New York1 contribution
The place was nice , but when it came down to the food it was trouble always cold never hot like when you like to have your food the burgers were bad don’t eat the burgers there no good for the price I pay everything should have been great, so don’t go there go somewhere else..
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Date of stay: February 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eddie G wrote a review 16 Mar
1 contribution
Alex from animation was full of energy so full of charisma, so happy amazing, positive energy. He was kind, and never pushy always invited us to do shows and classes.. My family and I thought he was the best host of the resorts definitely one of our best friends. Tulum Dreams is nothing without Alex from animation- no exaggeration. He has so much patience and just seems happy being here
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nathaly B wrote a review 16 Mar
1 contribution
Alex es el mejor! Alex is muy buena gente! Alex is full of energy and very charismatic! Alex from animation so funny. The aerobics class was very exciting. He motivated us to go to the Sandcastle competition and it was totally worth it. It was so much fun for me and the kids.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
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DisappointedGuess wrote a review 16 Mar
1 contribution
Paying for Preferred Club ($$$) had no value then booking a cheaper rate. Very disappointing when you pay for something you don’t get. The promoting of the New Hyatt brand was like dealing with used sales people that don’t want to take no for an answer….and when you say no they turn all rude on you. Very unprofessional and disappointing.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marcia B wrote a review 16 Mar
Madison, Alabama6 contributions
This fabulous facility is designed with relaxation and rejuvenation in mind. The staff works tirelessly to meet and exceed expectation. The environment is soothing to the senses and the soul. Room service 24 hours 7 days a week is a lovely additional touch to this luxurious hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jonathan O wrote a review 16 Mar
1 contribution
Entertainment was amazing! From entertainment in the pool during the day, foam party and games to the amazing Mexican night show, circus night, mariachi was fun and very engaging, more than what I expected from a mariachi. Loved everything about this resort! Paola, Alex and Victor did a great job at making everything fun and made you want to join them.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£236 - £423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
432
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DREAMS TULUM RESORT & SPA - Updated 2024 Reviews (Mexico)

Frequently Asked Questions about Dreams Tulum Resort & Spa
Which popular attractions are close to Dreams Tulum Resort & Spa?
Nearby attractions include Tulum Archaeological Site (3.1 miles), Social Pubcrawl Barcrawl Tulum (4.5 miles), and Mystika Immersive (3.3 miles).
What are some of the property amenities at Dreams Tulum Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Dreams Tulum Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Tulum Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dreams Tulum Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Dreams Tulum Resort & Spa?
Conveniently located restaurants include Restaurante Estrada, Ferron's Jerk Chicken, and Mi Amor Restaurant.
Are there opportunities to exercise at Dreams Tulum Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Dreams Tulum Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Tulum Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dreams Tulum Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Dreams Tulum Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.