We spent a week at Dreams Tulum in November and had an amazing trip. I was a bit concerned as I personally booked the trip via the website. We did not receive any information other than a confirmation via email. After a couple tries I did get an email answering my questions from the concierge. Upon arrival, we were quickly able to find the transfer to the property. Yes, it is almost a 2 hour... more

Gorgeous. Stayed for a week two winters ago and am already returning in 2010. Food is phenomenal. Your money is very well spent here. If you have never been to Mexico, PLEASE make this your destination, it is a bicycle ride from the Tulum ruins and is immaculately clean for the pickiest of people. Go GO GO to Dreams Tulum. more

I enjoyed my stay at Dreams Tulum and it was a good first all-inclusive experience. My overall experience was good but there are a few aspects of this resort that didn't work well. For 5 nights out of the 7 my friends and I were locked out of our rooms. The hotel was resetting the locks which resulted in constant changes to the key codes. We had to go to the front lobby every time... more

I stayed at Dreams Tulum for a wedding with 25 other members of my family. Considering the price we all paid for a week, the service and stay was horrible. Upon arrival we disovered that our rooms had not been booked as specified. (Many of us found ourselves in rooms with one king size bed when two double beds had been requested.) The management was atrocious and completely ignorant to all of our needs. Many... more

I am very unhappy with the price that I paid for this hotel. I was total it was a 5 star plus hotel and it was a 3.5 star at best. I arrived at the hotel at 1:00am and my room wasn't ready. Finally when I did get to the room it was old and out dated. It had a king size bed when I request two doubles. I was sharing a room with another... more

We recently held our wedding at Dreams Tulum - with 40 of our family and friends along for the week. Had it just been my husband and I we would have gone for a smaller, quieter and more romantic resort. That being said, there were great and not-so-great aspects. First and foremost, it is important to have realistic expectations for an all-inclusive. You can't expect the Ritz when you paid for Dreams. I thought the... more

Not a place for single people looking to chill out and relax. The place was full of screaming children. Only 2 pools (no adult only pool) , not enough lounge chairs. The beach is rocky. The rooms are okay but the pillows are like cement bags, my neck, shoulders and back ached everyday. The gym is way down the back of the resort and is poorly equipped. The Spa pedicure chairs are not adjustable which... more

My husband and I were married last week on the beach at the Dreams Tulum resort. Our 18 guests stayed with us on the resort. Before we even arrived in Mexico the wedding coordinator was working with me via e-mail to begin preparations for the ceremony and dinner. When we arrived in Mexico the hotel set an appointment for me to meet with the wedding coordinator for all of the final details. I had a... more

dreams tulum was an amazing resort, it was gorgeous, absolute paradise. sorry for the long review i just remember reading reviews wishing someone would do a very honest detailed review! Thumbs up : -The service!- absolutly every server was so pleased to serve you .. always happy.. always joking and smiling, waiting around to refill your drink the second your done, the entertainment staff is great, i miss them so much! -Food- We didnt get... more