It is incredible that a hotel like Blue Tulum is member of your group Luxe, i was there in May and it has been the worst experience in my life, there was no help from the front desk, they didnt said to me which room I had, me and my pregnant wife had to search our room and we found... more

We arrived on may 16th to a huge wedding and recieved the worst room in the complex- we heard a load hum from a generator all night- they did move us since no one was left the next day- serv ice was awesome from Alberto, Jorge and Elizabeth. It was a minor hassle getting to the beach- GO TO PLAYA... more

What a Great resort, wow so good everything , meals,service,staff the spa and spa kids, a dream my best experience , Resort highly reccomend. great for my kids ...classy. more

From the moment we stepped into the hotel, we received great service from all the staff. Pedro was very welcoming and showed us to our room which was perfectly nestled in Villa 4. We did not hear any of the construction going on at the time and didn't really see much of it either. We loved the non-buffet style food... more

We spend vacations with our daughter and friends, the hotel is an excellent place to rest and the children spend a great time, they have great and large rooms,excellent environment and food, and the spa is very good. Diana Romo more

My wife and I stayed at the Blue Tulum for a week in March 2009 and have nothing but praise for the hotel. The location is excellent with great views over the sea from the pool and most of the rooms and there is a very good beach a short walk away. The grounds are fabulous and the reception area,... more

We looked at several resorts in the area, and finally decided on Blue Tulum. This was such a great decision for us! It was smaller and more intimate, and the staff is really amazing. Angelina, our wedding coordinator, really worked super hard to make everything perfect (to the point of getting us horses on the beach for our day after... more

My husband and I wanted to take a relaxing romantic vacation and that's exactly what we got at this hotel. We wanted to avoid spring break crowds and our goal was to find a peaceful environment. We also wanted all-inclusive, but not buffet style. Blue Tulum seemed like the perfect choice. It was very affordable through Expedia (we payed way... more

Our wedding was beautiful and the onsite staff was great. The facilities and view are world class. Our wedding planner went above and beyond her job discription. If she has not been promoted she should be. She filled every role while the hotel was restaffing. If anyone needs a devoted dedicated employee, I would recommend Angelina. This hotel has changed... more