My boyfriend and I just came back from a 5 day trip in Mexico (Playa del Carmen and Tulum). We chose to stay at Zulum (for night #3) and we were very disappointed. We paid 165 USD for a "King Suite" with a jungle view thinking that the hotel would be worth the price (the website is amazing!). Our room... more

Thanks to the new management of Felipe, we found the Zulum property, a small 18-room hotel right on the beach, becoming more appealing and friendly every one of the five days we stayed there. Our first night was a disappointment, but a word to Felipe and he made it right. He moved us to a much better room which met... more

After driving accross the Yucatan we stumbled into Talum and after hitting about 10 hotels, some full, some too much, others w/ shared bathrooms, one charged $30 more for Ele. in the room, The travel Gods gave us Zulum . It was at night so we really couldn't see mcuh, but the tiki tourches led our way. The staff was... more

Get an ocean front room! We booked with a large group- half had ocean front the others did not. Those of us in the ocean front rooms loved the place and the others disliked it due to lack of breezes and mosquitos. The place is very laid back- so laid back that it is difficult to get a cup of... more

If you are planning to escape to Mexico, you must go for a truly memorable time at Hotel ZULUM, beautiful boutique petit hotel, in Tulum. It has a lovely ambiance, welcoming, great hospitality by each experienced stuff and It is SUPERB!!!! I have tried other hotels in Tulum before, but I highly recommend this Hotel for a runaway trip from... more

Shabby and overpriced - not recommended. We chose the place to stay there for a couple of days after travelling Yucatan and Guatemala because the hotel's web site gives the impression of a nice "small boutique hotel"[quote] in Tulum. It's nothing like that and we cannot recommend it at all although the manager and staff were all friendly. If you're... more

I was a little apprehensive about staying anywhere along the Tulum beach because I am used to my creature comforts, i.e. 24-hour electricity, air conditioning, ceiling fans, screens on the windows, etc. These are all conveniences that other reviews of various hotels in that area have indicated are lacking. However, I decided to be a “good sport” and give it... more

i stay here 'cause i saw in the hotel web site and in another webs like this one that zulum was a good option... but the day my husband and me arrived there after some hours of flying and driving we found out that they had no electricy and only provided one candle and no blanket (it was cold that... more

When I arrived at Zulum, I felt like I had stepped into a picture postcard. The thatched cabanas are nestled between lush green palms and are situated arround a (seated) swimming pool, a great spot for reading or chilling out in the afternoon sun. The Cabanas sit upon a perfect stretch of Tulum Beach. The golden sands and crystal waters... more