Overall the RIU Palace was decent....for an all inclusive. We ended up with a VERY noisy room but they moved us. The 2nd room was better. The food was pretty good considering how much they have to cook each day. The pools are VERY cold....I wasn't thrilled about this! didn't really bother the kids. Attitudes at the front desk at... more

Disclaimer: This was my first all-inclusive experience. I won't try the all-inclusive option again. PROBLEMS: - We booked an ocean-view room, we did not get one. Arguing with the front desk did not help. This issue itself earned this property only one star. If they had shown professionalism and honored the room that was clearly what we reserved, it would... more

I stayed at the RIU Palace with a goup on a business related vacation on the dates of 11/12/08 thru 11/16/08. Upon check-in I placed all of my cash, credit cards and passport in the closet safe. Locked the safe and hid the key inside my Laptop case. On the second day of our stay, after a day at the... more

Just got back from the RIu Palace ----> Nov.16-23 With the volatility of reviews, I couldn't help but add my own 2 cents because I was frankly frightened before I left, due to some of the reviews I had read. Here is my honest and blunt opinion on a number of topics that have been popping up lately: THEFT -... more

Thanks to the RIU team for a fantastic holiday experience. This is our 3rd stay in Mexico (1st in Cabo), 2nd RIU stay and the experience at a palace level hotel was all that they promised. Our vacation expectations are: Comfortable rooms, good service, good food and cleanliness. The RIU delivered on all accounts.. Rooms.... Rooms were cleaned everyday with... more

I hope this will be helpful when choosing your resort in Cabo. My sister and I stayed four nights at the beautiful Riu Palace. When arriving we had to wait about 1 hour for our room to be ready so we went to the lobby bar for cocktails. The lobby bar is beautiful with lots of seating and open air... more

I spent 4 days of my honeymoon at the Palace. It's immediately impressive, but lacks on some points. I'll break into pros & cons: Pros: - Beautiful grounds, facility and setting. - Impressive food, available almost all the time. - All inclusive means exactly that. Even wine, which some "all inclusives" charge extra for, is included - at least the... more

Stayed at this lovely hotel November 8-15. Grounds and setting are beautiful, the property is very nicely kept. We stayed in a junior suite, which was large. Bathrooms are large also. Shower is wonderful. Maid service is as you would expect-we experienced NO troubles. The room maintenance was just fine. Air conditioning worked just fine. So did the safe. Nice... more

I am probably not a good candidate to write a review on this hotel because all inclusive is not my favorite way of traveling. Some friends of ours picked this hotel. Although we had a wonderful time with them the hotel was -- how do I say this politely... bad. The room we were in had a constant smell of... more