Second time to a Riu property, overall is a great chain. Riu Palace was a really nice resort great food and rooms. Service was good from all the staff especially the maids and room service. Noticed that the Riu Palace had more of an older crowed and the Riu next door Santa Fe was younger. Liked that we could be... More

We went to to the Riu Palace Cabo San Lucas for a friend's wedding. The last time we went to Mexico, we went with another couple to a Riu resort located in Cancun. This was our second trip to Mexico. A week prior to our departure, I learned through the news that a Canadian man was shot in the head... More

We went with a group of 30+ people. From the moment we arrived to the time we left, the service was exceptional. Check-in and Check-out were the easiest we've ever had it. It's a beautiful resort with a high quality staff that really prides on great service. Your glass would barely be empty and they were right there ready to... More

Stayed at the RIU Palace Cabo from Jan 16 – 23. This is a gorgeous resort that has beautiful grounds and great service. Takes around 40 minutes (no other drop offs) to get from airport to resort. Check in was very easy and the bellman actually had our luggage in the room before we got there. Food was very good... More

Hi I went there in JAN 2012, the only good thing with this resort is all the people working there they are very friendly and the views are amazing from ocean view suite, other than that the food is garbage, I got food poisoned and I couldn't eat any thing in last two days, I never had a good food... More

From the moment we checked in to the moment we checked out we were treated like absolute royalty, especially starting with a welcome drink. Room was wonderful, from towels made into animals, flower petals on sinks and counters in large washroom, to the turndown service with the chocolates on pillows, and the fully stocked fridge and free liquior dispenser. Food... More

Wonderful hotel with all included, food, drink on a nice beach with numerous pools. The food was outstanding and the specialty restaurants superb. We had heard the steak restaurant was not very good but we found it to be wonderful. The Steak Restaurant is outside dining and it was a little cool so upon request the waiter brought over a... More

Stayed at the RIU Palace for one week and arrived back home OCT 1, 2011. Realized that we had left four expensive clothing items on the deck drying after our afternoon swim........Got in contact with our travel agent in order for them to contact the RIU to obtain these items.......The woman she spoke with looked and found these items and... More

Just returned from a week here. The resort itself is beautiful and so clean. And the views are amazing. Had a room facing the "quiet" pool and looking out onto the arch. So nice to sit on your patio sipping a cold drink and watching the sunset. The staff are so friendly and customer service is over the top. You... More