A group of thirty of us went for a wedding at the Palace. Four of our group had money stolen form room and from their safe which was locked with lock supplied. Management did not seem suprised and offered no help to recover our total of $1500.00 dollars with comments like perhaps you drank too much. One theft was from... more

Don't get me wrong this hotel was super nice with great food except for the fact that 3 couples that were with us had their safes broken into by hotel staff. When they went to the front desk to complain the hotel would make excuses as to why the would not pay the money back for eg. "you were to... more

very elegant, a huge variety of restaurants to choose from and the best thing was that it was an all inclusive! has the best beach of cabo more

Wouldn't even attempt to TRY another hotel. Staff was amazing. It was the most PERFECT all-inclusive resort. more

I was overcharged $350.00. I have a printed confirmation, the charges were in Spanish and I didn't know until I got home. Have written letter after letter. Even Certified Mail to owner in Spain. All I ever get is sorry for your inconveinence. How about "here is your money back". I challenge you to try and reach their customer service... more

Before traveling to the Riu Palace in Cabo, I did a lot of research on the area and on the RIU Palace. Anytime you do research, you have to read between the lines and decide for yourselves which information may be pertinent for you. In this review I will attempt to break down what our experience was on this trip.... more

The Reservation: Our trip was for Oct 21-25th but, due to Hurricane Rick (well, it started out as a hurricane), we delayed our trip a day. Due to whatever reason, the hotel ended up charging our card $700 for this change ($50 due to a reservation change fee and the other $650 was presumably the last minute cancellation fee). This... more

We were able to get a great deal out of Seattle to spend 5 days at the Riu Palace. We booked the Riu because we wanted 1)All-Inclusive 2)Good food 3)Nice pools Thankfully, Riu Palace hit all 3 spots. From the moment we arrived we were checked in immediately and given a margarita while we checked in. Slight hiccup in our... more

My husband and I, as well as our neighbors, stayed at Riu Palace October 17-24, 2009. We were immediately struck by how gorgeous the property is! Check in is quick and efficient, and the cold refreshment welcome bar in the lobby didn't hurt our first impression one bit! All the public areas are large and, even when crowded, have plenty... more