Went to Cabo with my wife, my 2 best friends, and their wives. We are all three Starwood Platinum and booked our rooms with points in Feb 2009. At that time Mexico was a hot destination so we actually had to pay for upgraded rooms so for a 10 night stay it was 112k points. Then the swine flu hit... more

My family and I recently stayed at this hotel and it was awesome..... The hotel room was exactly what a getaway should be. Food at all the hotel restaurants was delicious. Accomadations and Hospitality a plus!!!! We did however made the huge mistake of attempting the Cactus ATV tour. To begin, their two second explanation of how to use the... more

We are Club Intrawest Members & exchanged out points for an RCI Vacation and picked the Hacienda del Mar. It is a beautiful resort. The rooms and grounds are beautiful. We had a 1-bedroom unit and there were two bathrooms, a kitchen/dining/living room area and a nice balcony. It was plenty big for two people. We loved the pools and... more

I have just returned from this hotel (and had the pleasure of visiting friends at various other hotels to compare) and wanted to share my experience with all of you. The Hotel Itself: Absolutely beautiful and one of the nicer ones in Cabo. Certainly as nice as the Hilton and others. The rooms were clean and spacious with nice fixtures... more

Great location and great value although service is seriously lacking. The internet situation is horrible. If you are traveling on business, you'll spend way too much time trying to connect, etc. We spoke to them on our needs and were later told that we were put in a room that had bad connections and had to use the internet on... more

My husband and I stayed at this property for a long weekend at the end of Aug. The hotel seemed almost empty and the front desk staff was great and very easy to deal with when we requested another room as when we sat on our balcony all we got was the smell of our neighbor smoking. We had great... more

Mary, one of the Front Desk Managers, is extremely HOMOPHOBIC and basically refused to give me and my three male travel mates a room together! I booked the room with two queen beds on Starwood Preferred Site. We were staying here for two nights before moving to Pueblo Bonito Sunset Beach for a week. Mary was very rude. It took... more

This is a very gorgeous resort with many amenities. Although the beach was beautiful, we could not swim in it because of the signs stating that it was too dangerous. My #1 complaint was the resort staff who were very rude. I would have never expected such terrible service from such a gorgeous resort. I did not fly hundreds of... more

Words are not enough to describe this amazing place! From Pepita who made right in front of you any omellete you wanted in breakfast where you could find everything to the so caring and hospital employees. I wanted to smoke and before I even took out a cigarette of my packet an employee had lit a fire in front of... more