Presidente InterContinental Puebla 4* (Mexico) - Hotel Reviews

Also Known As:: Presidente Intercontinental Puebla Hotel; Presidente Intercontinental Puebla Hotel Puebla

Address: Avenida Hermanos Serdan No 141, Colonia Amor, Puebla 72140, Mexico

Phone Number:

Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Business Hotels in Puebla

#4 Luxury Hotels in Puebla

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Presidente InterContinental Puebla is located on the main road between Mexico’s most important port city of Veracruz and Mexico City. The hotel offers beautiful views of Popocatepetl and Iztaccihuatl volcanoes. For business delight in our close proximity to Finsa and Chachapa industrial parks and casual travellers will enjoy the area’s cultural centres. The hotel is just two miles from the Cultural Heritage of Humanity in historic downtown, and three miles to the magnificent Cholula archaeological zone. Hermanos Serdan International airport is an easy 15 mile car ride away ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Expedia, Hotels.com, MexVax, Venere and HotelsClick so you can book your Presidente InterContinental Puebla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

iamthinking4u

Spartanburg, South Carolina

1 review

“Top notch Hotel”

Reviewed 1 May 2013

This is a great hotel for the business traveler by having the privacy you need when staying on the Club Level with private dining for Breakfast. The only negative is the main restaurant service is lacking the proper guest attention that is needed. On my last visit I did have one server that was excellent the first time in 4... More

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Thank you for sharing your experience with us. Regarding the lack of service provided, we will make the proper changes in this area to prevent future discontents regarding this matter. We truly appreciate your comments and suggestions; and it will be a pleasure to have the opportunity to host you in a near future. More

ETame

Mexico City, Mexico

Top Contributor

85 reviews

36 hotel reviews

Reviews in 24 cities

30 helpful votes

“Customer service not that good”

Reviewed 18 April 2013

I have stayed here in the past. Overall is a great property but this time customer service was not good at all. My servibar was locked and took one hour to unlock it. I was supposed to receive by email my invoice, three days after still have not received it even that I have call several times asking for it.... More

See 2 more reviews by ETame for Puebla

ETame has 1 more review of Presidente InterContinental Puebla

“Magnificent hotel, good food, great price.”

Reviewed 9 October 2012

We appreciate you taking the time to share your feedback with us. I assure you that your comments will be taking in consideration to improve and provide all our guest the best quality service fulfilling their preferences and needs.. We all look forward to welcome you back and present you our improvements do to your valuable feedback. More

drwokla

Tulsa, Oklahoma

58 reviews

10 hotel reviews

Reviews in 22 cities

13 helpful votes

“Excellent hotel for business in Puebla”

Reviewed 15 April 2013

Stayed for 3 nights on a recent business trip to Puebla. The hotel was very clean and the hotel staff was very friendly. We stayed on the "club" level, and only utilized the included breakfast which was fine. I would recommend this hotel for business travelers, or those who do not wish to walk around the town square. It is... More

Thank you for taking the time to share your kind experience at the Presidente Intercontinental Puebla. Your recommendation will be consider improving and exceeding our guest expectations. Please if you decide come back do not hesitate to ask to our concierge for our especial tours . We will be more than happy to welcome you back. More

fsotoma977

Madrid, Spain

Senior Reviewer

7 reviews

Reviews in 5 cities

1 helpful vote

“Simply perfect”

Reviewed 4 April 2013

My girlfriend and I decided to visit Puebla for approximately 5 days and were recommended to stay at the Presidente InterContinental. Our friends' recommendations couldn't have been better. This hotel is without a doubt the best place to stay at in Puebla. For starters it's just the right distance from Puebla so as not to feel overwhelmed by all the... More

Allow me to take this opportunity to thank you for your review and recommendations. I am very happy to know that your stay with us was great and enjoyable. Thank you for your kind comments regarding our staff quality service and food selection, I am sure that your tips are highly useful for our future guests. We will look forward... More

JupiterAnn53

TEQUESTA

Senior Contributor

24 reviews

11 hotel reviews

Reviews in 11 cities

7 helpful votes

“Major Disappointment”

Reviewed 29 March 2013

Just spent 2 days (3/24-26) at this hotel staying at the "Club level" which included breakfast/snacks in the evening. It was chosen based on previous reviews and for it's on premise parking. The room was just ok. Front door opened to a concrete wall with no view and the balcony faced an unattractive street with a large tin roofed building... More

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Thank you so much for taking the time to share your feedback with the Tripadvisor community. We truly apologize for not having exceeded your expectations. Please rest assured that your feedback will be shared with all the departments involved in order to be addressed and improved. We truly hope to have the chance to welcome you back on a future... More

dicktopps

Florida

Reviewer

5 reviews

3 hotel reviews

Reviews in 3 cities

“Wonderful Hotel in Puebla”

Reviewed 21 March 2013

Every time I have traveled to Puebla, the Presidente has always been my choice of hotels to stay. I have stayed at other but have found the Presidente to meet my every need. My only concern was the restaurant. It was not up to the standard I am use to and I felt overpriced. I did eat take dinner a... More

I would like to express my gratitude for the time you have taken to share this review with all Trip advisor readers and for all the valuable comments you’ve provided in it. We hope to have the opportunity to server you in a near future More

viatgesrjr

Mayaguez

29 reviews

5 hotel reviews

Reviews in 12 cities

14 helpful votes

“Excellent service and breakfast”

Reviewed 18 March 2013

I visited recently on a business trip and was very impressed by the service. The internet connection was quite fast, much faster than in other hotels that I have visited. I did not use the swimming pool, the weather was somewhat cool in this time of the year, and I did not have time to go to the exercise room.... More

See 2 more reviews by viatgesrjr for Puebla

Thank you so much for your review and for taking the time to share your experience with us. It is truly rewarding to know that your stay with us was wonderful and that you were pleased with our food options, Comments like yours are our inspiration for success and new achievements. Allow me to let you know that all your... More

mainzel62

Pune

64 reviews

43 hotel reviews

Reviews in 38 cities

20 helpful votes

“Business Hotel - nothing special”

Reviewed 16 March 2013

The reception in the Hotel was kind and friendly. My room was well equipped. But AC was very noisy, the bathroom was clean but no space for any belongings. The fitness room /Gym was in a bad condition. There are two threatmills, one is approximately 30 years old and the other one is not working. The rowing machine is defect... More

Thank you for taking the time to share your feedback with the TripAdvisor Community following your recent stay with us. We truly appreciate your kind comments regarding our staff. We take every comment very seriously. Please accept our sincerest apologies for not having been able to exceed your expectations in all aspects of your recent stay here with us. All... More

proxemia

18 helpful votes

“BEAUTIFUL HOTEL, NOT THE BEST SERVICE”

Reviewed 27 February 2013

Went there for my December Vacation , for Christmas Eve (Spent New Years Eve at another Hotel). The place is gorgeous. The architectures is just astonishing. The service is not that great though. The restaurants are nbot very good, except for Alfredo Di Roma , which is quite good , but rather expensive. The pool sucks. The TV programming is... More

Thank you very much for bringing to my attention details of your recent at the Presidente Intercontinental Puebla experience. It really concerned me to see all the multiple inconveniences you faced during your stay. Please let me assure you that our only goal day by day is the comfort of our guests and everyone is doing their greatest effort to... More

r_v_araujo

Columbia, Missouri

3 reviews

“Comfortable and elegant”

Reviewed 21 January 2013

Two simple words for an excellent hotel in a town that offers a lot to the visitor. The traveller is greeted by a wonderful staff upon arrival and then quickly checked into a comfortable room. The place is quite and offers much to anyone that wants an enjoyable moment.

Mr. Araujo. It is a real pleasure to read your review, and to know that your stay with us was enjoyable. Thank you for taking your time to share your experience with others traveler´s. Hoping to have the opportunity to welcome you to your home away from home!. Regards. More

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Presidente InterContinental Puebla Hotel Reviews

Presidente InterContinental Puebla

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