My family and I stayed here for four nights and the service was incredible!! Very clean, helpful staff (needed recomendations for restaurants, tours, taxi's), location was incredible, everything was within a block, el zocalo, el parian, mercado san victoria, etc. We booked our room thru expedia and only paid $60 U.S. a night, a bargain!! We were on the 6th... more

We stayed three nights in this hotel and were pleasantly surprised after some of the reviews we had read. We travel with 3 small children (1 baby) and this hotel had no problems with having 5 of us in the room (although it was a small room). We booked via their central hotel phone booking service and this was the... more

I organized a business trip to Puebla for 8 individuals (plus spouses) . On a recommendation from a native to Puebla, we stayed at this hotel for 4 nights. I thoroughly enjoyed my stay. This is definitely not your typical Holiday Inn. The hotel itself is a very old building and very beautiful. The hotel is right near the Zocalo,... more

Clean, Well-located hotel with wonderful views from the rooms! Lobby is gorgeous as are the breakfast area(part of the original building. Very good buffet breakfast, everyone in our group was quite satisfied with it and the staff was consistently friendly and helpful. Spectacular views from the rooms, beds a bit firm but clean and overall comfortable, bright and spacious rooms.... more

Stayed there in Easter and almost the whole of Puebla was fully booked. As we were travelling with a child, we did not want to research a hotel room when on arrival of town. So we booked two nights. We found out the reason why this hotel had free rooms. Apart from the location and the public areas, our opinion... more

I have stayed in Holiday Inn wherever possible when I travel. However, the Holiday Inn Centro Historical at Puebla is, the first one that I stayed, which does not have a safe and mini-bar in the rooms. This is not the standard Holiday Inn Hotel that I know. Quite disappointed and will try Royalty Hotel which is located right within... more

My friend and I stayed for one night after working in the country for 4 weeks. The hotel was nice, room was extremely neat and had a wonderful shower! The hotel is extremely convenient for shopping and everything you need to do near the zocalo. more

A very comfortable room! Clean! Helpful front desk personnel. A great location a block from the Zocalo. Only one thing marred my visit: my iPod Nano 'disappeared' while I was out. Front Desk looked embarrassed when I brought this to their attention but did nothing. Pleasant dining room. Good value. more

I had a great weekend in Puebla staying at the Holiday Inn in the Zocalo area. The building is beautiful and in a perfect location for walking around the tourist area of Puebla. I had a couple of issues with staff, but they could be resolved by talking to the front desk. First, they closed the pool in the middle... more