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All 15 Puerto Aventuras hotels »

Aventura Cove Palace

Carretera Cancun, Puerto Aventuras 77710, Mexico
Hotel amenities
4.0 of 5 stars 138 Reviews
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138 reviews from our community

What travellers say about this hotel
  • Room service(8)
  • Very good(6)
  • Mexican restaurant(5)
  • Kid Club(5)
  • Top notch(4)
  • Lunch buffet(4)
  • Helpful and friendly(4)
  • Pool area(3)
  • Great time(3)
  • Fire show(3)
Traveller rating
    68
    38
    13
    6
    13
Only show reviews for Family (92) | Couples (27) | Business (7)
Date Rating
flower303
Florida
1 review
4 of 5 stars Reviewed 17 February 2012 NEW

We just returned home from 7 nights at ACP. We traveled with our 2 year old daughter and 5 other couples. Everyone had a wonderful time. The food was excellent, grounds were beautiful, pools were large and perfect for kids, and the beach cove area was great for swimming. Half of our group stayed on the Spa side. While they... More

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CanSunSeeker
Toronto, Canada
Contributor
14 reviews
61 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW
5
people found this review helpful

A little about me, I am in my mid thirties traveling with my spouse and 4 other couples of the same age range. I have travelled the world from Asia, Europe and central America, stayed in a multitude of hotels from 3 to 5 star and ultra luxury hotels. This is my forth visit to the Riviera Maya area and... More

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Noelle S
Saskatoon, Canada
Reviewer
3 reviews
4 helpful votes
1 of 5 stars Reviewed 14 February 2012 NEW
2
people found this review helpful

I started the planning process for my wedding in February 2011, the wedding was to be set for Feb 2012 so I thought we were good, I began a series of phone calls and emails designed to tour resorts in the Playa del Carmen area in April. I sent multiple emails, multiple calls to the miami booking number, no response... More

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dckcolorado
Denver, Colorado
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

Thank you Marcela and Jorge for the wonderful meal at La Huerta during our visit in August. It was a wonderful meal with our family! The resort has an amazing staff that will make your vacation memorable. Eddy, Vanilla and Mario from the entertainment group made sure we had wonderful activities day and night. Great food! Clean room! Wonderful vacation!... More

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hooper63
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 4 February 2012
6
people found this review helpful

My husband, 16 year old daughter and I stayed at the Aventura Cove Palace this January 2012. We were very pleased with the pool area, the restaurants were pretty good, but unforturnately not all of them were open at all times due to conventions and low guest occupancy. We have to give all the staff high marks for service and... More

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YourResort
Otter Tail Lake Minnesota
2 reviews
20 helpful votes
5 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

My wife and I, our 3 kids (13, 11 & 8) and my in-laws just returned from one of the best week long vacations we could have ever had at Aventura Cove Palace in the Riviera Maya. Since we packed so much into our fun-filled week, I think I will break down this review into smaller sections and give you... More

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PontaR
New York City, New York
1 review
10 helpful votes
2 of 5 stars Reviewed 1 February 2012
10
people found this review helpful

I visited Aventura Cove Palace with my family recently, for the first time. I am a member of the Palace Resorts but I have never been here before. I wanted to go to Playacar Palace. I tried to make a reservation for Playacar three months in advance but was told that it was all booked up even though I am... More

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Ron A
Milton, Canada
1 review
4 helpful votes
1 of 5 stars Reviewed 31 January 2012
4
people found this review helpful

First time at this resort. I am a seasoned traveller and I have never experienced the utter horror which I did at this resort. They messed up everything from golf times to spa appointments to just about everything. I could write a book. Paid extra for a golf and spa package only to find out the spa was pretty well... More

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Heather G
Boston, Massachusetts
1 review
1 helpful vote
1 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Recently stayed here for a week after Christmas 2011, with my three daughters. The food, room conditions, and personality of waitstaff, when visible, were terrible. Our room was left uncleaned for two whole days. We were restricted to the side of the property designated for families with children due to our 16 year daughter. This prevented our access to 3/4ths... More

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kjgrain
Williamsburg, Iowa
2 reviews
8 helpful votes
1 of 5 stars Reviewed 27 January 2012
8
people found this review helpful

I’m actually having a very hard time writing this review!! I want to start out by saying that we are Palace owners and have been for 8 years. We have upgraded our membership 3 times and are now VIP members. When we travel to Mexico the Palace Resorts are the only resorts that we stay at just because we love... More

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