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Dreams Puerto Aventuras Resort & Spa All Inclusive All-inclusive Resort Reviews, Riviera Maya, Mexico

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All 16 Puerto Aventuras hotels

Dreams Puerto Aventuras Resort & Spa All Inclusive

4.0 of 5
Carretera Chetumal Pto, Km 269, Puerto Aventuras 77500, Mexico
Hotel amenities
Dreams Puerto Aventuras Resort & Spa All Inclusive
1,784 traveller photos
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Ranked #6 of 16 hotels in Puerto Aventuras
4.0 of 5 stars 1565 Reviews
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1,565 reviews from our community

Traveller rating
    748
    500
    191
    76
    50
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Families
696
 
Couples
586
 
Solo
18
 
Business
7
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Holland, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Average Family Resort. Nice secluded location... Good view (but not for walking) and nice beach.”
3 of 5 stars Reviewed 17 June 2013 NEW

I had high hopes for traveling to Puerto Aventuras for a work/group vacation in June (my first time staying at a Dreams resort). There were a lot of positives, but many more negatives than I anticipated staying at a "5 star" all inclusive resort. Here's my review... FOOD/DRINKS... PROS: Three restaurants had amazing food, the Portofino (Italian) and Oceana (seafood),... More

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Keyser, West Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place for a wedding.”
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

26 of us were there for my daughters wedding. Jackie the wedding coordinator was wonderful. Everything was beautiful and ran perfectly with no problems at all. The food for the wedding was delicious and decorations gorgeous. Thank you Jackie and staff for a stressfree beautiful event!

Was this review helpful? Yes 1
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, Thank you for sharing your great review with the Tripadvisor community. Congratulations on your daughter's wedding! It was a true pleasure to be a part of such a special occasion. We are delighted that you, your family and friends enjoyed your stay. Jacki and her entire team will be so happy to know they were able to assist... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Not a beach lover's dream”
3 of 5 stars Reviewed 15 June 2013 NEW

I knew the resort was small but the beach was so photoshopped in the pictures I couldn't believe it was the same place. The water was only waist deep with no waves and then you hit coral. There was no beach to take a walk on just a small bit of sand. The pool was dirty. . People eating and... More

Was this review helpful? Yes 1
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, Thank you for taking the time to share you feedback with the Tripadvisor community regarding your recent stay with us here at Dreams Puerto Aventuras. We apologize that you felt our beach was misrepresented and that we were not able to exceed your expectations in all aspects of your stay. All guest feedback allows us the opportunity to... More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
“Pretty good, but will stay somewhere else next time !”
3 of 5 stars Reviewed 15 June 2013 NEW

Our stay was from Jun 5 - Jun 11. Me and my friend( in our early 30's) with 2 of our kids (6 yrs). This was my 6th time in Cancun, first time in Dreams. I have always stayed in RIU resorts and Iberostar( which are excellent). Overall, this place is pretty good but definitely does not measure up to... More

Was this review helpful? Yes 2
Calgary, Canada
1 review
“excellent place!”
4 of 5 stars Reviewed 13 June 2013 NEW

We went to Dreams Puerto Aventuras May.31 and stayed for 10days, I have nothing but amazing things to say about this resort! the food was good, service was great! We had a tropical storm go through which was a downside to the trip, but the sports/entertainment team was always there rain or shine to make sure everyone was having a... More

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E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, Thank you very much for your feedback. It was certainly our pleasure to have had you as our guests here at Dreams Puerto Aventuras. We are very happy to know you had a great stay with us and Jesus will be particularly pleased to know that he was able to play such a big part in the enjoyment... More

Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“nice place”
4 of 5 stars Reviewed 13 June 2013 NEW

Arrived at dreams puerto adventuras on Saturday 25th may with my partner and 8 year old son and another couple.Our room was lovely on the sixth floor with a fantastic view of the beach!We ordered room service which would have been lovely except its never very hot which is a shame because the food was always nice!The resort is lovely... More

Was this review helpful? Yes 3
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, We would like to truly thank you for taking the time to share your feedback with us following your recent holiday here at Dreams Puerto Aventuras. We appreciate the kind comments made regarding our staff, especially the entertainment team and it is pleasing to hear that you enjoyed the view from your room as well as our pools.... More

New Jersey
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Relaxing may vacation”
4 of 5 stars Reviewed 12 June 2013 via mobile

Long review warning! This trip was our 8th trip to Mexico and our first to Puerto Aventuras. We took our two college age children with us. Check in was fast and easy as was check out. Very professional. Property well guarded as well. Surrounding area very nice and the marina was a fun walk lots of things to see and... More

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Woodstock, Georgia
1 review
3 helpful votes 3 helpful votes
“Nice resort, great service”
4 of 5 stars Reviewed 11 June 2013

We have stayed at 3 dreams locations and one secrets location. This dreams location seemed to be a little bit older but still very nice. We were in the preferred club, 5th floor family room. We had a great view and our room was huge. There was a musty smell when we first arrived but I think it was due... More

Was this review helpful? Yes 3
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, We would like to thank you for choosing Dreams Puerto Aventuras for your recent family vacation and for your renewed preference of our hotel chain. It is extremely pleasing to learn that you were able to experience the high levels of service and quality that we are known for. Our head chef will be glad to hear that... More

Hanover, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Pretty place but issues can be found...June 2013”
3 of 5 stars Reviewed 10 June 2013

Several people in my group have gotten very sick with diarrhea and throwing up, one being my husband. Service is a bit slow, and food ranges from excellent in Portofino to terrible in the Seaside Grill. Every day, we smell sewer from some unknown place. Our room is very nice...the back of the toilet has a huge crack in it... More

Was this review helpful? Yes 1
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, We were extremely concerned to learn of the bad impressions you had regarding our resort after only a short time here with us. We can confirm that our chief concierge was in contact with you immediately, as well as the other members in your party, in order to remedy any inconveniences or discomforts that you were experiencing. We... More

1 review
2 helpful votes 2 helpful votes
“I could live here!!!”
5 of 5 stars Reviewed 9 June 2013

This was my first time to Mexico and this resort was amazing unlimited smoothies extremely kind employees a trip to always remeber also the schedule activities was a plus. The food was very good and also the live shows held here, an overall amazing stay.

Was this review helpful? Yes 2
E-Concierge-DreamsPA, Social Media Coordinator at Dreams Puerto Aventuras Resort & Spa All Inclusive, responded to this review
17 June 2013

Dear Guest, We are delighted to hear that you enjoyed your stay here with us and that you were able to truly experience the Unlimited Luxury that we offer to our guests. We do hope to have the pleasure of welcoming you back again in the near future. Kindest Regards, Rebecca Tunstall E Concierge & Social Media Coordinator Dreams Puerto... More

 
 
Dreams Puerto Aventuras Resort & Spa All Inclusive
Dreams Puerto Aventuras Resort & Spa All Inclusive
4.0 of 5 stars 1,565 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Room service” (87)
  • “World cafe” (51)
  • “Great time” (49)
  • “Adult pool” (47)
  • “Very nice” (40)
  • “Kid Club” (36)
  • “Ocean views” (35)
  • “Hot tub” (32)
  • “Playa del” (32)
  • “El Patio” (31)

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Additional Information about Dreams Puerto Aventuras Resort & Spa All Inclusive

Address: Carretera Chetumal Pto, Km 269, Puerto Aventuras 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Puerto Aventuras
#4 Family Hotels in Puerto Aventuras
#4 On the Beach Hotels in Puerto Aventuras
#5 Romantic Hotels in Puerto Aventuras
#5 Top resorts Hotels in Puerto Aventuras
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Caribbean Online Mgt Corp., Otel, Olotels, Priceline, Cheap Tickets, Stentorian NV, HotelsClick, Tingo and Hotels.com so you can book your Dreams Puerto Aventuras Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel
Sunscape Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventura
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa All Inclusive Riviera Maya, Mexico

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Dreams Puerto Aventuras Resort & Spa All Inclusive
Carretera Chetumal Pto, Km 269
Puerto Aventuras 77500
Mexico
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