Just returned from Barcelo Colonial and really enjoyed it!!! Guess I could let some things bother me to the point of not returning, but the overall experience was great! Flew on Thursday from Pitts to Cancun on Feb 9th...Air Tran and security lines so long that we didn't have time to grab a bite to eat in airport (only cookies/pretzels)... More

Bad service, watered down drinks, rude staff.... Is all I need to say. Will never return to any Barcelo as they have clearly lowered the standards of a holiday More

We just returned yesterday from a week at the Colonial. First off, we reserved a king deluxe suite and got a room with 2 double beds on the ground floor. We had booked through a travel agent and paid higher rates to ensure a good room. They would not accommodate any changes. I suspect they had given our room away... More

Never wrote a review before but felt obligated to do so this time. This is our second trip to the Mayan Riviera, stayed at the Bahia Principa last time. This resort is great for families. We always had something to do. Our family has two teenaged girls and a toddler, and we had everyone covered. The teenagers went minigolfing, played... More

Where to start... 1. Reception/staff helpfulness and consistency First lets begin at the check in, I was traveling with a wedding party. Upon check in, we asked to be moved to a non ground floor room based on reviews that I had read (we were the first to check in) and told that we could not change rooms, HOWEVER friends... More

BARCELO We visited the Barceló for a family reunion and we LOVE IT!!! This hotel has a long sandy and palm tree beach, many pools, snorkel, pool table, basketball, waterpark for kids, mini golf, in other words you never get bored and you never feel crowd. The place is very well maintained, gardens, beach, pools; every thing is very clean.... More

We just returned from our stay at the Barcelo Colonial, we arrived Feb 6th and departed on the 11th and I have to say that we have an absolute BLAST! The grounds of this resort are spectacular as well as the beach and pools. Wanted to pass on a few key things: 1.) If you arrive at the hotel before... More

First off I want to say that I read many reviews before we go somewhere and I find myself getting anxious about things I don't even really care about! I think that a healthy attitude about a vacation is very important and worrying about the small things can ultimately affect enjoying the rest of the trip. We were at the... More

What a wonderful, relaxing, perfect week! I would go back in a flash, we all loved the resort. 9 of us just returned from Barcelo ranging from 70 to 8 years old. One of our favorite things about the resort was the size- it was easy to navigate and you weren't exhausted from your hike to dinner or the beach,... More