Extremely great staff except aquatic/water sport staff not friendly. Great and varied al la cart restaurants. A few bars to choose. Full access to Barceló Maya Beach & Caribe and Barceló Maya Colonial including all restaurants & bars, but not the Palace. lots to do around the resort. Great evening shows. Long drive into town but lots of great outings... More

Just returned from Barcelo 2/5/2012. This is our 8th A.I. vacation, and this was the best venue yet. Palace section was off by itself and seemed a little too stuffy for us. Tropical/Colonial side was perfect. In the middle of lots to do, new, clean and all amenities were close by. I thought the Beach/Caribe side was a little old... More

hers a brief review of the colonial,check in was fast and friendly, we had a 2nd floor room with king bed in the guan bldg great location as you cant hear the theater at night, the food was decent at the buffets, but just like any resort ive been to gets boring after a while,alacartes were great, paid extra $15p/p... More

We had a great time at this resort. Our room was nice and spacious and was close to the pool and beach. We especially like the large bathroom. The beds were a bit hard, though. We found the service to be friendly and the food good. We had a lot of fun at the Japanese restaurant. Our waitress convinced us... More

We spent 7-nights here the last week of Jan. 2012 and had a very nice stay. The resort is very large and requires a lot of walking which we found okay. The place is very well kept, and our only complaint was the bed and pillows could be softer. We didn't try any of the specialty restaurants so we cant... More

Perfect spot, friendly staff and for us travelling with a kid with food allergies they were really accomodating. They prepared special plates for the kid, it was perfect. More

I have only good reviews of this resort outside of the food. It wasn't terrible, but it could have been better. We went as a family of ranging from Mom, Dad and 3 daughters ages 23-16 from Jan 3/12-Jan12/12. We all agree that we would go back in a heartbeat. The service was fabulous!!! We were upgraded immediately upon our... More

We had our company event in this Resort, more than 3000 people were spread over the 5 hotels. Service was very good, friendly, kind. They even took the time for small talk. We were staying in the Tropical. Room was clean also the bathroom was clean. Food, buffet was nice in the Tropical, but in the Palace Deluxe hotel the... More

We were anticipating a relaxing vacation free of stress. This is NOT what you will experience at the Tropical. We have vacationed w/our family at numerous other resorts and have felt totally comfortable. Some of these other resorts are more upscale than the Tropical and yet do not implement the same rigidity. The staff was unaccommodating and inflexible. When we... More