This was my very first stay at an all-inclusive resort, and after much research, I'm SO glad my boyfriend and I chose this one. I have no idea how anyone could have a bad time at Barcelo and I'm totally baffled by the fact that there are any bad reviews at all. I would recommend other travelers to arrive in... more

My husband and I and our 2-year old daughter had a waterfront room (which was a room facing the pool, not the sea) and my daughter and her friend had a non-waterfront room. My husband and I were upgraded to the waterfront by paying approximately 50% more than a regular room for the premium service. Premium service also included top... more

We have stayed at many all-inclusive resorts, but the Barcelo Maya Palace is top of our list of vacation destinations. The food was excellent, the rooms clean and spacious, and the grounds beautiful. The staff was hard-working and attentive. They always had a smile on their faces. The Palace offered top-shelf liquors and delicious drinks. The a la carte restaurants,... more

We just returned from a trip to the Barcelo Maya Palace in November 2009, travelling with 2 teenage girls and a 10-year-old boy. Overall, the place is wonderful and beautifully maintained, with lots of things to do. First, the Palace is big! If you have small kids, prepare to walk a lot between your room, the restaurants, the lobby, the... more

I traveled to this resort with my 16 year old son as a birthday present for him....(I promised we would go scuba diving for his 16th birthday!). I chose this resort after tremendous research and we both absolutely loved it! We travelled in July of 09 when there might have been the fear of the flu, but we got not... more

I have been going to Riviera Maya at least once a year for past 4 years or so. My coworkers think that is odd because I go back to the same area over and over. But after this resort, I think I not only go back to RM, but to the same resort many more times Rooms. Whenever I go... more

Just returned from our 2 week honeymoon. We stayed Oct 17-31st. I booked the hotel direct with Barcelo. Airport transportation direct with Vacationes Barcelo. Cancun airport arrival was packed. Three flights arrived at the same time. We waited in long lines for three hours before we cleared customs. Then of course you run the gauntlet to exit the airport past... more

Our family spent a wonderful week at the Barcelo Maya Palace! The location was beautiful, the hotel and grounds were stunning, and the pools unbelievable! We loved the food in all the buffets we visited- our kids ordering cook-to-order stir fry dishes, steaks and other great options. They had a great staff there, very friendly, and the service was first... more

I have just returned from the Barcelo Maya Palace and I'm happy to say I agree with most of the reviews I read before I left. This hotel is wonderful. I travelled with my 70 year old Mum and my 16 year old son, there was something for everyone, but I must admit we didn't venture too far from the... more