We stayed 2 days past September in this hotel. The hotel is located outside the Historic Center, but close to the "La Salud" historic neighborhood. It has Hacienda style. There are lots of manicured green areas in this hotel. The reservations department was excellent, I made my reservation over the phone. The front desk staff was polite, but not exceptionally... More

I was at the Gran Hotel Hacienda one night, and it was enjoyable. We arrived late, and were able to eat a nice late dinner in the open air (great weather also). The rooms were fine. They were not laid out in a fashion I'm used to, but overall I think the quality was very good.

Hi my name is Patty, I was in this hotel just one night it was enough, the hotel is five stars but the bed and the bathroom has bugs...When I spoke with the Supervisor he was very rude and he never offer me change the room or give an explanation. I decided leave the hotel at 5:00 o clock morning... More

I'm from Florida and my husband is from Aguascalientes, MX. For our honeymoon, we flew to his hometown so that I could meet his Mexican family for the first time. I wanted to include my American parents so we invited them along. We booked their stay at the Gran Hotel Hacienda because it was just a few mintues from my... More